The bidding process is very good, and also the search capabilities. Above all, the access to so many great items! The negatives are the Live Auctioneers shipping program, which has ridiculous rates th... See more
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customerservice was helpful in answering my querstions. I d not like the fact that You need to spend a lot of time watching a live auction that you are high bidder on only to have it passed. I w... See more
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I saw a misrepresented item at auction. Live Auctioneers Customer service was great. They made sure they understood the problem. I told them where to look for verification of my claim, and they did so... See more
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Easy to bid on items, very easy checkout process, and purchases through their site are protected. I've been enjoying watching the auctions and following some just for fun. I've won three items from di... See more
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Company details
Written by the company
With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor. By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale. LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more. Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via: +The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail; +Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design; +The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot. There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.
Contact info
10 East 38th Street 4th Floor, 10016, New York, United States
- info@liveauctioneers.com
- liveauctioneers.com
3.6
Average
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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A Smooth and Accurate Transaction
The item was presented on the website properly. The vendor sent the item as described on the website. I thought that the price was fair and in line with the market.
15 February 2026
Unprompted review
Reply from LiveAuctioneers
Hi Valerie,
Thank you for sharing your experience. We’re glad to hear that the item matched the description, the transaction went smoothly, and that you found the pricing fair and in line with the market.
We appreciate you taking the time to leave your feedback and hope you continue to enjoy discovering great items through LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
The bidding process is very good
The bidding process is very good, and also the search capabilities. Above all, the access to so many great items! The negatives are the Live Auctioneers shipping program, which has ridiculous rates that all the auction houses have to bypass, and the online payments fees, which are generally unreasonable.
6 March 2026
Reply from LiveAuctioneers
Hi Gary,
Thank you for sharing your feedback. We’re glad to hear that you enjoy the bidding process, search features, and the wide variety of items available on the platform.
We also appreciate you sharing your concerns regarding shipping and payment fees. Shipping costs can vary depending on the auction house, item size, destination, and the shipping service used. Payment fees may also vary depending on the payment method selected.
If you ever have questions about shipping options or charges for a specific order, please feel free to reach out to us at info@liveauctioneers.com
and our team will be happy to assist.
Sincerely,
LiveAuctioneers Bidder Support
Search engine located desired specific…
Search engine located desired specific items. Makes it easy to save searches & specific items. Offers a platform for bidding, payment & shipping.
7 March 2026
Reply from LiveAuctioneers
Hi Donald,
Thank you for sharing your feedback. We’re glad to hear that the search features helped you locate the specific items you were looking for and that saving searches and items has been helpful.
We’re also pleased to know that the platform made the bidding, payment, and shipping process convenient for you.
We appreciate you taking the time to leave your review and hope you continue to enjoy discovering items on LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
This site is open to abuse
This site gives independent auctioneers too much insight and control, which can lead to potential issues with shilling depending on the auctioneer’s trustworthiness. The biggest concern is that auctioneers have too much information about bidders—they can see when you hover over the bid button and know your maximum pre-bid. They can also delete final bids, which might make you win items even if you were outbid. This creates opportunities for abuse, such as up-bidding internally, especially since they can view pre-bids or decide an item needs more bids. If they overbid, they can always remove the last bid and claim the previous bidder didn’t pay. To protect yourself, bid on the day of the auction rather than relying on pre-bidding to avoid being taken advantage of. Not all auctioneers are equal, there are trustworthy and untrustworthy ones. Just sharing my experience.
8 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi Jen,
Thank you for taking the time to share your concerns.
LiveAuctioneers is committed to maintaining a fair and transparent marketplace for both bidders and auction houses. Auction houses are required to follow our marketplace standards and bidding policies, and any activity that may compromise the integrity of an auction is taken seriously and reviewed by our team.
The platform only displays the current leading bid required to maintain the bidder’s position. Safeguards are also in place to help ensure that bidding activity remains consistent with auction rules.
If you ever encounter a situation that appears irregular or raises concerns, we encourage you to report it directly so it can be reviewed. Please feel free to email info@liveauctioneers.com
with the auction house name, lot number, and any relevant details, and our team will be happy to investigate.
We appreciate you bringing your feedback forward and sharing your perspective.
Sincerely,
LiveAuctioneers Bidder Support
LiveAuctioneers is great EXCEPT for…
LiveAuctioneers is great EXCEPT for getting me a refund from Dalshire International Auctions of Texas.
I have been owed a refund in excess of $3,700 for SIX months.
I have contacted Dalshire several times, and I have tried even more times through texts emails, and phone calls.
Dalshire has not provided a refund giving several different excuses including LiveAuctioneers failure to provide the refund.
In this instance, LiveAuction has failed.
13 September 2025
Unprompted review
Reply from LiveAuctioneers
Hi Kent,
Thank you for sharing your experience. We understand how frustrating it is to wait for a refund, especially for such a significant amount.
Please note that LiveAuctioneers acts as a platform connecting buyers with auction houses, and we do not hold or process funds for third-party auction houses. That said, we want to help facilitate resolution wherever possible. Since we don’t have enough information to locate your account or transaction from this post, please email us directly at info@liveauctioneers.com
with your invoice number and details of your communication with Dalshire International Auctions. Our team will review the situation and work with you and the auction house to help reach a resolution.
We appreciate your patience and your feedback, which helps us improve our processes.
Sincerely,
LiveAuctioneers Bidder Support
Just to expensive with fees
6 March 2026
Reply from LiveAuctioneers
Hi Bruce,
Thank you for sharing your feedback. We understand that fees are an important consideration when bidding.
Buyer’s premiums and other applicable fees are set by the individual auction houses and are displayed on each lot page before a bid is placed, so bidders can review the full terms in advance.
If you ever have questions about fees on a specific auction or listing, please feel free to reach out to us at info@liveauctioneers.com
and our team will be happy to help.
Sincerely,
LiveAuctioneers Bidder Support
Great place to shop.
The auctions have a lot of items. The site is very easy to navigate.
5 March 2026
Reply from LiveAuctioneers
Hi Carla,
Thank you for your kind feedback. We’re glad to hear you’re enjoying the wide variety of items available and that you find the site easy to navigate.
We appreciate you taking the time to share your experience and hope you continue discovering great items in upcoming auctions.
Sincerely,
LiveAuctioneers Bidder Support
My experience was great
My experience was great! Delivery came quickly and all items were in excellent shape!
5 March 2026
Reply from LiveAuctioneers
Hi Lindsay,
Thank you for sharing your experience. We’re so glad to hear everything went smoothly and that your items arrived quickly and in excellent condition.
We truly appreciate your feedback and hope you continue to enjoy discovering great finds in future auctions.
Sincerely,
LiveAuctioneers Bidder Support
LiveAuctioneers
I rarely write negative reviews, but my experience with LiveAuctioneers has been deeply disappointing from an auction house perspective.
First and foremost, customer support is virtually nonexistent. When issues arise — whether technical glitches during a live sale or bidder-related disputes — timely assistance is critical. Unfortunately, responses are slow, unhelpful, or simply unavailable when you need them most. For a platform that markets itself as a professional partner to auction houses, the lack of reliable support is unacceptable.
The technology also feels outdated. The interface is clunky, backend tools are limited, and live bidding performance can lag at crucial moments. In the auction business, seconds matter. When technology fails or struggles to keep up, it directly impacts hammer prices and bidder confidence.
Additionally, the fee structure does not reflect the level of service or innovation provided. For the commissions charged, auction houses should expect modern tools, strong bidder management systems, seamless integrations, and responsive account support.
Instead, the experience feels stagnant and underdeveloped. Auction houses depend on trust, efficiency, and performance. Unfortunately, this platform falls short in all three areas. I would strongly encourage management to invest in modernizing their technology and dramatically improving their customer support if they want to maintain long-term relationships with professional auctioneers.
4 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations.
We understand how critical reliable technology and responsive support are during live auctions, where timing and performance directly impact results. Your concerns regarding platform performance, tools, and support availability are important, and we appreciate you bringing them forward.
Because this review does not include enough information for us to identify your account or the specific events you’re referencing, we would welcome the opportunity to discuss this further. Please email us at info@liveauctioneers.com
with your auction house name and additional details so our team can review your concerns and connect you with the appropriate team.
We value feedback from our auction house partners and will ensure your comments are shared internally as we continue working to improve the platform and support experience.
Sincerely,
LiveAuctioneers Support Team
Great, but ...
The Auctions themselves are great.
However, the shipping through LiveAuctioneers (although easier) usually costs too much and is often inferior.
4 March 2026
Reply from LiveAuctioneers
Hi Dan,
Thank you for sharing your feedback. We’re glad to hear that you enjoy the auctions on the platform.
We’re sorry to learn that your experience with shipping and packaging has not always met your expectations. Shipping costs and packaging quality can vary depending on the auction house or the shipping service used.
If you have specific concerns about a recent shipment, please feel free to email packaging@liveauctioneers.com
with your invoice number and details so our team can review the matter and assist further.
Sincerely,
LiveAuctioneers Bidder Support
Very dishonest! You can’t trust even as a buyer ! Let alone a seller. I’m reporting them.!
I bid on a wrist watch , I was the only bidder ! I won this auction ! Yet they never sent me any thing after it ended. I stayed on top of this because I didn’t want to lose the item. So I contacted them right after it ended . It took them a day to get back to me , claiming. I wasn’t the winner ??? It got 1 bid ! I put that one bid in ! He sent me a message saying that he had posted on two platforms. You Can’t hold 2 auctions in 2 seporate platforms ! That doesn’t even make logical sense! I said it’s an auction you can’t do that! two people can’t bid on it at the same time in 2 seporate post ! nobody else bid on it but me he’s lying!! he just didn’t get the amount of money he was looking for and now he doesn’t want to sell it I will be reporting it to the Auction board! I agree these people are scammers. . I’ll never buy from them again. I will buy on whatnot app auctions ! I took snapshots after I bid showing that I had the bid. Such lairs . Fraud ! They probably don’t even have the watch but just taking people’s money. I wouldn’t trust these people for nothing.
28 February 2026
Unprompted review
Reply from LiveAuctioneers
Hi Debra,
We’re very sorry to hear about your experience. We understand how frustrating and upsetting it is to feel misled after placing a winning bid.
At the moment, we’re unable to locate your account or the auction details based on the information here. To help us investigate this thoroughly and determine next steps, please email info@liveauctioneers.com
and include:
Invoice or lot number
Any supporting screenshots or messages you have
Once we have these details, our team can review the case and reach out to the auction house directly to help resolve the issue.
Sincerely,
LiveAuctioneers Bidder Support
Use caution !
Buyer beware! They are only a platform and do not vet what the sellers are putting on. I purchased what was listed as a Hermes bag but it is a counterfeit item. They did help contact the seller and was able to cancel my won bid. Also the fees are quite high, you can pay up to 25% more what the bid price is!
22 February 2026
Unprompted review
Reply from LiveAuctioneers
Hi Pauline,
Thank you for sharing your experience.
We understand how concerning it is to question the authenticity of an item, especially with luxury brands. Auction houses on the platform are responsible for the accuracy and authenticity of the items they list, and they are required to comply with our marketplace standards. Allegations of counterfeit goods are taken seriously and reviewed accordingly.
We’re glad to hear that the transaction was canceled after you raised the issue. If you encounter any listing that you believe may not meet authenticity standards, reporting it directly to our team allows us to review and take appropriate action. You can reach us at info@liveauctioneers.com
so we can look into the matter further.
Regarding fees, the buyer’s premium is set by each individual auction house and is displayed on the lot page before you place a bid. We always recommend reviewing the buyer’s premium, additional fees, and terms prior to bidding so there are no surprises at checkout.
Sincerely,
LiveAuctioneers Bidder Support
Recent changes to your site are horrible
Hi - I am an accredited appraiser who has used your service and referred business to you very frequently. Your recent changes that disable past auction searches have let me to switch to other databases. This will hurt your business.
2 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi Lisa,
Thank you for your feedback and for being a valued member of our community. We understand how important access to past auction results is, especially for professional appraisers, and we’re sorry that recent changes have impacted your workflow.
We appreciate your input and will share your concerns with our product team as they continue to evaluate ways to improve the platform. Your experience and perspective are very important to us.
Sincerely,
LiveAuctioneers Bidder Support
Warning - Extreme Risk – The gallary took my money but didnt send the expensive item
Warning: LiveAuctioneers allows sellers to charge your card via AutoPay, take your money - including shipping fees - and then simply disappear.
In my case, the gallery (C Biddle Auction Gallery) charged my card for a very expensive item. They have now stopped responding, kept the funds, and did not ship the goods.
Shockingly, LiveAuctioneers support admitted they have zero control over their vendors and actually suggested I file a chargeback with my bank instead of resolving the event themselves.
*This platform offers zero buyer protection*. If a seller takes your money and goes silent, you are on your own. Use at your own risk.
1 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi there,
We’re very sorry to read about your experience. We understand how serious and frustrating this situation must feel.
At the moment, we’re unable to locate your account details based on the information available in this review. So we can properly investigate what happened and assist you, please email info@liveauctioneers.com.
Once we have those details, our team can review the communication history, payment status, and reach out to the auction house as needed.
We take reports of non-shipment and unresponsive sellers seriously and would appreciate the opportunity to look into this for you.
Best regards,
LiveAuctioneers Bidder Support
Everything went perfectly
Everything went perfectly, from bidding to delivery. My print was packaged very well , fast shipping , and in great condition. Exactly as advertised. Highly recommend
27 February 2026
Reply from LiveAuctioneers
Hi Teresa,
Thank you so much for your wonderful feedback.
We’re thrilled to hear that everything went perfectly from bidding to delivery and that your print arrived quickly, securely packaged, and exactly as described. That smooth, end to end experience is exactly what we aim for.
We truly appreciate your recommendation and look forward to helping you discover more great finds in future auctions.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi there,
Short and sweet and we love it 😊
We’re glad everything went exactly as it should. You paid, you received your item, and no problems along the way. That’s the experience we always aim to deliver.
We appreciate you taking the time to share your feedback and hope to see you back in the bidding soon.
Sincerely,
LiveAuctioneers Bidder Support
BUYERS BEWARE
BUYERS BEWARE — In My Opinion This Operates Like a Scam for Buyers
Consumers should use extreme caution when buying high-value jewelry through LiveAuctioneers (an Auction Technology Group (ATG company) from NY Elizabeth LLC (a NY Elizabeth Holdings, Inc. company). My experience was costly and unacceptable. I purchased two Van Cleef necklaces believing they were the Alhambra pendants, but they turned out to be the smaller Sweet versions. The listing photos, presentation, and estimate prices made them appear identical to the larger, more expensive version. The size difference was not clearly shown visually, and I would never have bid at those prices if it had been. The estimated sales price ranges were shown above retail for the smaller items, which made the outcome even worse. What makes this especially concerning is that neither LiveAuctioneers or NY Elizabeth LLC will warrant the items authenticity. LiveAuctioneers advertises seller vetting and buyer safeguards, but in my experience that vetting either did not occur at a meaningful level or was not effective in protecting buyers in this transaction and no practical resolution was provided. consumers should not rely on LiveAuctioneers platform vetting claims or buyer-protection language alone and should independently verify the details of the sale before bidding or refraining from bidding altogether.
5 October 2025
Unprompted review
Reply from LiveAuctioneers
Hi JM,
We’re sorry to hear about your experience and understand how frustrating this must have been, especially with high-value jewelry purchases.
Accurate representation of size, model, and specifications is critical in jewelry listings. Details such as whether a piece is the Alhambra or Sweet Alhambra version, along with measurements in millimeters, should be clearly disclosed in the lot description. If you believe the listing was misleading or that key information was not presented clearly, we would like the opportunity to review it in full.
LiveAuctioneers is a marketplace that connects bidders with independent auction houses. While we do have onboarding and compliance standards for sellers, authenticity and item warranties are provided by the individual auction house. That said, concerns regarding misrepresentation are taken seriously and can be formally reviewed by our team.
If you have not already done so, please email us at info@liveauctioneers.com and include:
The invoice number
Lot numbers
A copy of the original listing
Any independent appraisal or documentation you have obtained
With those details, we can assess whether the listing met platform standards and determine what next steps may be available.
We appreciate you sharing your feedback and would like the chance to look into this matter further.
First purchase went smooth no peoblems.
First purchase went smooth no peoblems.
Second purchase I made a mistack on shipping. Which we are still trying to complete.
Third purchase went great.
Looking forward to the future purchases
26 February 2026
Reply from LiveAuctioneers
Hi Darren,
Thank you for sharing your experience and for giving us another chance after the shipping mix-up.
We’re glad to hear your first and third purchases went smoothly. Regarding the second order, we’re happy to help make sure everything gets fully resolved. If there’s still anything pending, please feel free to reach out to us at info@liveauctioneers.com
with your invoice number so we can review the details and assist.
We truly appreciate your continued support and look forward to being part of your future finds.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi RW,
Thank you for your kind words and for sharing your experience. We’re so glad to hear that you found the platform easy to use and that you received great service along the way.
Providing a simple, seamless bidding experience is always our goal, and it’s wonderful to know that reflected in your purchase.
We truly appreciate your support and look forward to seeing you in future auctions.
Sincerely,
LiveAuctioneers Bidder Support
Had issues with John F painting
Had issues with John F painting. Could not get money back. Allowed it to stand. Sold with description leading buyer to believe it’s real. Had 3 auction houses tell me it isn’t.
26 February 2026
Reply from LiveAuctioneers
Hi Kim,
We’re very sorry to hear about your experience regarding the John F painting. Concerns about authenticity are taken seriously, and we understand how frustrating and disappointing this situation must feel.
Unfortunately, we’re not able to locate your account or review the details of this transaction based on the information provided here. To properly look into this for you, please email our team directly at info@liveauctioneers.com
and include your invoice number, the auction house name, and any supporting documentation you may have, including the feedback you received from the other auction houses.
Once we have those details, we’ll be able to review the matter more thoroughly and determine what steps may be available.
Sincerely,
LiveAuctioneers Bidder Support
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