www.LittlePetWarehouse.co.uk Reviews 

1,136
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic product quality, noting that the pet cages are extremely sturdy, beautifully designed, and spacious enough for their animals. Buyers also appreciate the very affordable prices and the remarkably fast delivery service that consistently gets orders to their homes by the next day. Some reviewers were not happy with minor damages upon arrival, mentioning broken trays, warped parts, or bent bars. A few other people also felt that certain structural elements could be improved to prevent plastic pieces from detaching during regular use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fast delivery and reasonably... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction over well-made, sturdy cages... See more

Order

Clients share satisfaction on order processes, frequently praising quick next day delivery and smooth... See more

Price

Reviewers highlight positive aspects of price, noting that products are offered at a very good and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my bird cage arrived, one of the trays was broken in transit. I rang customer service at LittPetWarehouse and they were excellent! Polite and efficient. The tray arrived the next day. My purchase... See more

Rated 5 out of 5 stars

Was looking for a very large indoor cage, and struggled to find the correct size in various pet shops and online. I finally came across this company and found the perfect one. Not only very sturdy and... See more

Rated 5 out of 5 stars

I had been looking at this exact same cage on Amazon and was preparing to order it when I saw the advert for it more than £20 cheaper! I ordered it and got it the next working day, I have one v... See more

Rated 5 out of 5 stars

This cage is massive! My budgies seem to have come alive and are chittering all the time time it's beautiful to hear, I have three budgies and at the minute I'm parrotlet sitting for my daughter's bir... See more


Company details

  1. Pet Store

Written by the company

http://www.littlepetwarehouse.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,136)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Ordered a cage and stand from here and even though there was an issue with the delivery and then missing parts for the stand (which wasn't there fault) I have to commend them on great customer service with quick responses and solutions, would not hesitate to use the company again and would certainly recommend.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Easy to use website, found what I wanted easily, delivered way before stated date and animal houses I bought for my guinea pigs are excellent quality.
Will use again thanks 5*

31 January 2024
Rated 5 out of 5 stars

Spacious cage

My little cookie enjoys her new cage, very spacious from her old cage. She loves it and runs around more freely. I can say for anyone with Syrian hamsters it is very suitable and meets standard requirements for size. Definitely worth getting and customer support were very helpful when I was little confused from order proces.

7 February 2024
Rated 5 out of 5 stars

Love it. Glad I bought it

Great cage. A bit of a disappointing start though. Two of the platforms were broken and the connectors were missing. I sent an email to LittlepetWarehouse. They replied with an apology and are sending out the parts to me. I'm delighted with the cage. Well made, strong, and it's loads big enough for rats or ferrets. The instructions are pictures only but look simple enough. Once the parts missing and broken parts arrive I'll have the cage built and set up for rattles. I can't wait.

30 January 2024
Rated 5 out of 5 stars

Large rat cage

Easy to order, safe and quick delivery with good communication. Cage had clear instructions on how to assemble. Very sturdy and large cage. Rats are in heaven.

29 January 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. My rat cage arrived with damage to its base but within 4 days of me reporting it a replacement arrived with a extra gift of a water bottle for my boys…. we are ALL very, very happy!

26 January 2024
Rated 5 out of 5 stars

Fabulous new bunny bed

My new bunny's cage arrived swiftly and was securely wrapped in a large cardboard box. The cage is very large and of great quality and in the 20 years I've been keeping house rabbits, this is the best ever. Do get someone to help you put the bars together as the sheer size of it is too much for one person and use large pliers. The cage is very sturdy and roomy for one large rabbit or 2 or 3 smaller ones. Overall, Mungo and I are very happy indeed. Thank you so much Little Pet Warehouse.

26 January 2024

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