Little Peas Pram & Car Seat Centre Reviews 

75
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and the incredibly helpful staff members who always provide expert guidance and reassurance. People also mention that the ordered items arrive extremely well-packaged, in pristine condition, and offer wonderful overall value for money. Though some customers experienced occasional delivery delays, courier mix-ups, or unexpected product issues during their shopping journey, these negative instances were relatively less common. Consumers still find the online ordering process very straightforward and consistently continue to recommend the business for all their future family gear and travel purchases.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, consistently praising the exceptionally fast... See more

Product

People report positive experiences with product, expressing great satisfaction with the car seats and items... See more

Service

Users describe positive interactions with service, highlighting exceptional value and amazing overall... See more

Staff

Reviewers express great appreciation for the staff's exceptional helpfulness and deep knowledge regarding car... See more

Order

Clients share positive opinions on order, highlighting a seamless experience from start to finish. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service. Quick delivery, car seat arrived in perfect condition in the box (seen some boxes being battered in transportation from other transport companies). Can't fault it. It's the... See more

Company replied

Rated 5 out of 5 stars

Fanastic company - competitive price, super fast delivery and we’re so pleased with the seat. We have 2 of the older models and I wish I could switch them out for this one because it was super easy to... See more

Rated 5 out of 5 stars

Have used little peas twice now when my child has outgrown his car seat/moved onto the next stage and I'll continue to use and recommend them. Their knowledge in car seats is great, too many retailers... See more

Company replied

Rated 5 out of 5 stars

Ordered some Axkid attachment loops and I had ordered the wrong size (completely my fault for not checking what size I needed). Got in contact via messenger and they were happy for me to return as the... See more

Company replied


Company details

  1. Baby Store

Written by the company

At Little Peas our vision and commitment is to offer excellent customer service, and a range of the best-known prams, furniture and car seats; all in a positive and happy environment. We have continued with this commitment and do our best to ensure the best customer service possible, whatever the circumstance. We have been recognised in the car seat community; by manufacturers, forums and by the general public as a leader in the car seat industry, where our knowledge and skill sets are second to none. Despite this, we receive constant training – we are always learning, and we are always looking at new products, techniques, methods and technology.


Contact info

4.8

Excellent

TrustScore 5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(75)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service

Super service, fantastic price, and fast delivery. Very pleased

29 October 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Helen, thank you for taking the time to leave us a five-star review, we really appreciate your feedback.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, happy with item and price.

1 October 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Katie, thank you for your review and feedback, your support is very much appreciated.

Rated 5 out of 5 stars

Car seat purchase for 4 year old

This is my second purchase from Little Peas. Both times the customer service has been excellent, quick delivery, staff are very knowledgeable especially in regard to rear facing. The price of the seat was excellent. I would highly recommend purchasing from Little Peas to anyone looking for good advice and guidance to keep their little ones safe.

29 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Gemma, thank you for again choosing Little Peas. I am absolutely over the moon to hear you've had such a great experience with us, your support is very much appreciated. Take care, Team Little Peas

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Quick delivery, car seat arrived in perfect condition in the box (seen some boxes being battered in transportation from other transport companies). Can't fault it. It's the 3rd axkid we had from these guys and service has been amazing for all three.

28 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Flavia, thank you for your amazing feedback, we really appreciate your continued support. Take care, team Little Peas

Rated 5 out of 5 stars

Great Communications

Service was great delivery was very prompt and I was given regular updates throughout. Very good company to deal with.
The car seat I purchased unfortunately didn’t match the company’s high standards. It has been a regrettable purchase.

1 October 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Stephen, thank you so much for taking the time to leave us a five-star review. Delighted to hear you found your experience with us so positive, sorry you weren't so satisfied with the product.

Rated 5 out of 5 stars

Very happy

Item was delivered within 24 hours of ordering. Straightforward process and very happy with the item I bought.

1 October 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Kay, thank you for taking the time to leave us a five-star review. We really appreciate both your order and feedback.

Rated 5 out of 5 stars

Great experience

Great experience, as always. Quick delivery and good communication.

30 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Fiona, thank you for taking the time to leave us a review and your feedback, as a small business this makes a big difference, we really do appreciate you!

Rated 5 out of 5 stars

Helpful

Helpful, friendly and accurate advice on messenger before purchase.

29 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Fiona, delighted to hear about your positive experience with our team, thank you for taking the time to leave us a five-star review.

Rated 5 out of 5 stars

Really helpful advice with no pressure…

Really helpful advice with no pressure to purchase.

29 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Ms Elliott, thank you for taking the time to leave us a five-star review, as a small business we really appreciate your support.

Rated 5 out of 5 stars

Quick delivery!

28 September 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Laura, thanks so much for taking the time to leave us a five-star review. We really appreciate it.

Rated 5 out of 5 stars

10/10 service

Ordered some Axkid attachment loops and I had ordered the wrong size (completely my fault for not checking what size I needed). Got in contact via messenger and they were happy for me to return as they hadn’t been opened. Sent items back and used the credit from original order to order the correct items. Everyone I spoke to on the chat was extremely helpful and got my correct size out to me straight away. Will definitely be using little peas again 🫶🏼

2 October 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Alex, thank you for taking the time to leave us a review. Delighted that we were able to sort out the issue so quickly for you.

Rated 5 out of 5 stars

Highly Recommend

Alan was super helpful, knowledgeable and informative. He talked us through some really great options and the differences and helped install the car seat we purchased to show us exactly how to make sure it's set up safely.

29 September 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi HA, Thank you for leaving us a five-star review, delighted you found Alan helpful and knowledgeable. Thanks for choosing Little Peas

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service.
I’ve ordered several bits, big and small from Little Peas and the service is amazing.

Every single member of staff has yours and your babies best interest at heart and will go out of their way to answer any questions you have, even if this means contacting the manufacturer directly.

I needed a spare part for my Be Safe seat, and they were persistent at chasing be safe to get me what I needed. I was kept updated every single step of the way.

Their responses to car seat fit checks are super fast, and any feedback is provided in a kind and constructive way.
I have purchased from another retailer before and the service was no where near!.

I have recommended little peas to all of my friend and family and will continue to do so.

25 September 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Leanne, Thank you for taking the team to leave us a review and we really appreciate your feedback! Delighted to hear about your 5-star rated experience with us. Team Little Peas

Rated 5 out of 5 stars

Little Peas brilliant service

Little Peas have helped me on two separate occasions. I asked if someone could take a look at my car seat (even though I did not purchase from them) I had concerns about its fitting. They helped me fit my seat correctly and gave me advice about a more suitable seat. There was no pressure to buy just focus of getting a safe seat. Both Laura and Alan were great. I ended up buying a new seat.
I was also helped when I needed a holiday Stroller and travel cot, they gave great advice and had everything in stock for me to take away.
Lovely experience with staff that were extremely patient and knowledgeable.

20 August 2025
Unprompted review
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Jade, Thank you for taking the team to write us a review and we really appreciate the feedback! Delighted to hear about your experience with us. Take care, Team Little Peas

Rated 5 out of 5 stars

Satisfied Customer

Prompt delivery - good product -helpful response to a query

29 August 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Judith, delighted to hear you were so happy with your Little Peas experience. Thank you for taking the time to leave us a review, as a small business it makes a huge difference.

Rated 5 out of 5 stars

Good selection of car seats

Good selection of car seats. Good price. Quick delivery.

29 August 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

HI John, we really appreciate the five-star review, thank you for choosing Little Peas. Take Care.

Rated 5 out of 5 stars

Quick, easy & professional

Easy checkout, fast delivery and no problems at all, thanks.

27 August 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Fiona, thank you for taking the time to leave us a five-star review, we're delighted that you found your experience with us so positive.

Rated 5 out of 5 stars

Great customer service

I contacted Little Peas to enquire about a mattress for a pram bassinet and the owner was extremely helpful. The price was reasonable as was the delivery charge and delivery was quick. Would recommend buying from Little Peas.

1 August 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Christina, thank you for taking the time to leave us a five-star review, we're delighted that you found your experience with us so positive.

Rated 5 out of 5 stars

Very good

Great prices and excellent service

29 July 2025
Little Peas Pram & Car Seat Centre logo

Reply from Little Peas Pram & Car Seat Centre

Hi Veronika, thank you for taking the time to leave us a five-star review!

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