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Little Desert Shop Reviews 

238
•
TrustScore 3.5 out of 5

3.4

Dessert Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the desserts are absolutely delicious, praising the incredible taste of the fresh cakes, fluffy waffles, and sweet treats. Many consumers also appreciate the exceptionally friendly staff members who consistently provide quick service and lovely presentations on every visit. However, some reviewers were not happy with delivery delays and missing items from their online orders. Some people experienced bad customer support when trying to call and complain about issues. Additionally, a few buyers noted receiving burnt or stale food that did not meet their expectations during takeaway visits.

What people talk about most

Product

Customers had ambiguous experiences with product quality and orders. While many reviewers praise the... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing heavily divided opinions regarding their... See more

Staff

People report ambiguous experiences with staff, highlighting a wide split in customer satisfaction. Many... See more

Service

Consumer experiences with service are mixed, as some reviewers describe fantastic interactions with friendly... See more

Order

Users describe profound disappointment with their ordering experiences. Consumers frequently report missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service from Shivu at the Swindon branch was good. Food was good. I would worry about allergens contamination though as I appeared to have gotten a scoop of Oreo ice cream that I never asked for and... See more

Rated 5 out of 5 stars

Made an order in store advised would be 5 Minute wait and was given to me in hand within the time stated food was amazing would mostly likely order again

Rated 5 out of 5 stars

Nicest waffles we have had from a dessert place. Very soft and fluffy however my son said he wished there was more Ferrero rocher on his. They are a bit more expensive than some places but they were... See more

Company details

  1. Dessert Shop
  2. Bakery
  3. Cake Shop
  4. Candy Store
  5. Pastry Shop

Information provided by various external sources

Little Dessert Shop I🍭l Official Little Dessert Shop I📷l #LittleDessertShop#OriginalorNothing I👻l Snap us: littledessertsh Valentines 2020 💗

Contact info

3.4

Average

TrustScore 3.5 out of 5

238 reviews

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3.4

All reviews

(238)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Only order the ice cream or milkshakes

! CHESTER ! We ordered at the counter and is took 30 mins to arrive and they brought the wrong food then we had to wait an extra 20 mins for the correct food to arrive and even then they gave me the wrong ice cream and missed off the strawberries I paid extra for. To make matters worse the cookie dough was a powdery and gritty texture and every piece of cutlery they brought over had some sort of dirt on including the napkins.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Super expensive

Super expensive, and you have to pay extra for waffle if you are having an ice cream… otherwise little tiny plastic(!!!) tube. Not recommended at all!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

This is one of me and my friends favourite spots, not only because the food is absolutely elite, but the owner makes us feel welcome and always puts a smile on our faces. We are now regulars, not only for the food, but phenomenal customer service.

16 April 2025
Unprompted review

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