Little Box Office Reviews 36

We have used Little Box Office for a few years now, and have had a great experience. Customer Support is great, and they get back to you very quickly. There are lots of personalised features, in fact so many I only use half of them! I would definitely recommend this company.

We've used LBO as our box system for around 14 years now. We've managed to build a relationship with the team at LBO and we've always found it easy to get the support we need.
The updated system was introduced around 2 years ago now and the changes we have seen have really improved the front and back end of the system.
What makes LBO stand out is that it remains a platform which you can contact and make suggestions and have a chat with the people who make the decisions, so we know our feedback is valued and appreciated.
The system is not perfect, and it can take some getting used to, but compared to all of the competitors, there are many reasons for us to continue to use the LBO service.
We look forward to working with LBO further into the future, and look forward to the continual updates which are rolled out regularly.

I have used the little box office for the events I have run sporadically over the last ten years or so. The system undergoes regular small improvements, based on customer feedback, and is simple to use. When I have been stupid (it happens!) Alain and customer support are calm and understanding, issues are fixed quickly and without fuss.

Little Box Office personnel were very supportive and patient during our climb up the learning curve and made the set up easy and flawless. Once set up, they were very responsive to changes and new queries. We are very happy with the quality of the system.

We really can’t thank Alain and his team enough for all the support they’ve given to help me re-build my business after it was lost due to the Covid-19 related lockdowns. The difficulties such a loss has caused our family is considerable, so to have someone on our side has been greatly appreciated and has made attempting to resurrect our escape game business possible. Not only have the team at The Little Box Office gone above and beyond to help make the process of selling tickets through them as easy as possible, they have re-designed part of their already impressive system to accommodate our business needs. I recommend them wholeheartedly for their efficient and creative solutions to your ticket related problems.

Changing our box office was a big deal and had certain challenges that The Little Box Office (in our case the awesome Alain) took in their stride and made it a smooth transition for us. Our show was a complete success and TLBO system worked flawlessly. Chapeau to them. I would have no hesitation in recommending them to anyone who needs an on-line box office.

Emma has been absolutely amazing throughout this journey. Was quite daunting at first for me but with her continued support and expertise, I was given confidence. Nothing was too much trouble however many times I was on the phone to her..... many times out of hours even when she was at home. This was very much appreciated and without her, or this wonderful company to assist with all ticketing issues, I'm sure we would have not had such the smooth experience we did. Thanks again Emma for everything.

We use thelittleboxoffice to sell tickets for our musical productions. The website is very easy to use and the customer service we have received has been prompt and thorough. I think the website represents excellent value for money and the people behind the company are super helpful. I would thoroughly recommend thelittleboxoffice.

We have used LBO for many years to sell tickets online for our concerts and been happy with their service. This year we are organising a big concert involving a detailed seating plan and multiple ticket types which is far more complicated than what we are used to. The service we have received from LBO to facilitate this has been comprehensive, patient, helpful and professional - we could not have done it without them! Thank you, especially to Emma.

The usual high standards and very helpful to a septuagenarian who's not exactly computer savvy.

We run an annual classical music festival of up to ten events in July and August and have been with the LBO since 2017. We were beginners with online booking with endless questions. They couldn’t have been more helpful with setting up and it has gone smoothly every year. The system is integrated into our website and works well for us and our concert-goers, including priority booking requirements. Communication with the LBO is quick and responsive. From our experience it is a good system run by a good team and we would strongly recommend using them.

Nigel Britten, Great Comp Music Festival

We have been using Little Box Office for a number of years now and will happily recommend it.
Our customers are full of praise for Little Box Office, being very easy to use, fast and efficient.
And as a developer I find it logical and easy to create and edit Events whenever I wish.
To any organisation wishing to provide seats or spaces, numbered or random, paid or free-of-charge for any event over any period of time and for any number of performances - use Little Box Office!

Having been asked to set up an on-line booking system for our village amateur dramatic society, I went into panic mode - I contacted the Little Box Office and things couldn't have been simpler, they told me exactly what to do and helped set up Stripe. Everyone is extremely helpful and knowledgeable, nothing is too much trouble. The system is really easy to use and the help page is actually helpful, but if you can't find what you are looking for just email and you get a quick response. A very pleasant experience and have since set up another booking system for a village hall.

Signing up to LBO 5 years ago has been a game-changer for our school. Previously I only managed the Music events within school but with LBO I have now been able to take on 95% of school events. The LBO staff are prompt to respond to requests and nothing is ever too much trouble. I would 110% recommend that you try them out - it will be the best decision you make. Tanya - RGSHW

The team at The Little Box Office goes above and beyond to meet the needs of their customers and provide comprehensive, venue-specific customization. They are responsive, professional, and efficient, and always courteous. I also love their adaptability and how receptive they are to feedback. Reopening amidst Covid was incredibly difficult, so getting to work with a small company where you can still speak to a person made all the difference when having to convert our seating plans no less than half a dozen times to suit the ever-changing capacity guidelines of our county during 2021. LBO is a welcome oasis in a world of behemoth sites with little to no customer service

We have worked with THE LITTLE BOX OFFICE representing our sales in the theatre for the last eight years.
Alain and his team are consummate professionals and indeed have helped us grow our business during this time. Their system is extremely easy to use and has NEVER been out of service to our customers. They are extremely supportive and I would not hesitate to recommend them and their first class service.

EVE and JONATHAN STAFFORD of SANTAS SITTING ROOM.

We love the LBO! Marvellously simple to use for both the customer and the client and the customer service is fantastic. Our on line customers have increased dramatically year on year and are now more than 98% served via the LBO. Very highly recommended.

Eclectic Live Music has been using Little Box Office since 2016, and find it to be a very reliable, flexible and easy to use system, with prompt and very obliging technical support. Highly recommended!

We have been using the Little Box Office for a number of years now and have always found them extremely helpful and professional. They are always on hand to help us set up new events and to ensure that everything runs smoothly. As a Registered Charity we need to ensure our costs are low but also that the site we use to sell our tickets is quick and easy. The Little Box Office has all of this and we will hopefully continue to use them for many years to come.

We have been using the Little Box Office for nearly ten years. Throughout that time we have found the system to be very reliable and cost-effective. They are very flexible, adjusting their system to suit our changing needs wherever possible. Their customer service is exemplary with most issues addressed within 24 hours. We have even had a director call us over a weekend when one problem was proving difficult to resolve. As the primary contact for Sharnbrook Mill Theatre, I would have no hesitation in recommending the Little Box Office.