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Rated 1 out of 5 stars

Ordered and paid but no update after 2 weeks. Sent an email to ask for the update and they cancelled order. Again emailed to ask why and get told they don't ship to EU. Don't then take payment for... See more

Rated 1 out of 5 stars

No tracking available and it’s been over 10 days still not receiving the cup. I have emailed the customer service and asked for the status but this was their answer “Sorry there is no tracking I can’t... See more

Rated 5 out of 5 stars

Definitely recommend the litecups! Ordered the Friday & received on the Monday - 3 days! Very quick delivery. Very helpful also! Cannot wait for my 2 girls to open on Christmas Day. Perfect gift for m... See more

Rated 1 out of 5 stars

Interesting and quite clever design, but very poor quality. The cup´s got a strong smell of plastic even after several washes.

Company details

  1. Children's Store

Information provided by various external sources

Litecup - patented no spill sippy cup & nightlight. cup-edge drinking supports bottle to beaker transition. Mess-free drinking day or night!


Contact info

  • Felsham Road 104, SW15 1DQ, London, United Kingdom

  • litecup.com

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
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2-star
1-star

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Rated 1 out of 5 stars

Ordered and paid but no update after 2…

Ordered and paid but no update after 2 weeks. Sent an email to ask for the update and they cancelled order. Again emailed to ask why and get told they don't ship to EU.
Don't then take payment for EU customers then.
I would have directed my order to a UK address but now won't bother at all.
Really bad customer experience.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Smart product

The cup is really leak-proof; the light is soft enough not to disturb sleep but it’s still comforting for little dreamers.

26 August 2019
Unprompted review
Rated 1 out of 5 stars

No tracking available and it’s been…

No tracking available and it’s been over 10 days still not receiving the cup. I have emailed the customer service and asked for the status but this was their answer “Sorry there is no tracking I can’t give you more info at this time”. Doesn’t sound like they are trying to resolve the issue.

29 July 2019
Unprompted review
Rated 5 out of 5 stars

Simply great!

My three-year-old son is delighted with his Litecup, he asks for it every night before going to bed. Its soft blue light does not interfere with his sleep and calms him if he wokes up during the night.
Totally recommendable!

14 May 2019
Unprompted review
Rated 5 out of 5 stars

Love these cups!

I got this cup for my 4 year old and 1.5 year old and they love it! It’s easy for them to find in the middle of the night when they wake for a drink and my 4 year old loves it Cos it acts as her night light now! Would definitely recommend and delivery was super fast!

30 April 2019
Unprompted review

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