Can't access account since more than a year. There is no way to contact the customer support. Contact forms are ignored, Mails not responded. I'm happy to provide a better review, if you can sort t... See more
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I never knew that I had applied for crypto currency, until the other day, when I started to receive call`s, from the UK, about my dormant account, and I wonder what was all this about until one of t... See more
Today I have received an email from a scammer saying that he is from Litebit and stating that my account is terminated. I have terminated my account a few years ago which means somehow my personal inf... See more
I am a crypto fan and funder of the decentralized medical projects( IDI ) from Nl/Amsterdam, From my point of view and out of my experience regarding my activity in this field which I have an a... See more
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Company details
About LiteBit.eu
Written by the company
We support you in buying, selling and managing your crypto, such as Bitcoin, Ethereum and 70+ other coins. We strive to be the most customer friendly and trusted platform in Europe. Do you have a question? Our Customer Support team is 24/7 available to help you and the rest of our users.
Buy crypto directly with Euros and pay with the most widely used payment methods such as: iDEAL, Mastercard, Visa, SOFORT, EPS, Giropay, Bancontact, SEPA and MyBank.
Many users over Europe are already using the LiteBit website and our app. We won the title ‘Best Crypto broker’ in 2019 and 2020 thanks to the vote of the public. Ambitious as we are, we work hard to get more people to get familiar with crypto. We strive to be Europe’s number 1 by being the most customer friendly and trusted platform there is. We want to make crypto available to everyone. With us, you can take your very first step within the world of crypto. We make it safe and simple for you.
Do you want to trade always and everywhere? With the LiteBit app, you can buy, sell and trade Bitcoin and more than 60 other cryptocurrencies in a fast, safe and easy way. Store your cryptocurrency securely in your own LiteBit wallet and always stay up to date with the latest market updates.
Contact info
Weena 740, 15th floor, 3014DA, Rotterdam, Netherlands
- +31(0)103074820
- support@litebit.eu
- litebit.eu
Super solution in a city like Paris…
Super solution in a city like Paris (among others)… Uber and other taxis can stop their business! I am a huge fan!

Reply from LiteBit.eu
This is my first experience in crypto…
This is my first experience in crypto and it’s super easy to use. I’m happy I found this app so it can help me up the crypto road. Well done!

Reply from LiteBit.eu
Couldn’t access to the account
Can not access my money because the verification doesn’t work properly.
Lost several coins because i had no access. Very poor support, no one was reachable not via phone, mail, impossible to reach the support. And the answers that i sent to the support, i just get some automated text, that is all.

Reply from LiteBit.eu

Reply from LiteBit.eu
Works good, they do not let you withdraw.
i have purchased some bitcoins, have been trying to send those bitcoins to my personal external wallet on my phone. i spoke with support, i sent them necesarry pictures and information also. they would not let me send my bitcoins to my wallet, after 2 weeks of speaking with support 0 possibilities. I tell them i will get all the documents or verifications they need, but they would not let me withdraw my bitcoins, it is still stuck there. Very Very frustrated about this case. My money i can not take, Big dissapointement, still trying to send my bitcoins to myself, but no luck...

Reply from LiteBit.eu
I got a call someone who said they will…
I got a call someone who said they will activate my account and ended up paying around 3800 euros and ask me to pay 20000 euros more to get my money back.
I feel I been robbed and the worse think is I don’t have access to the account anymore and they threaten me the account will be blocked until I invest another 20000

Reply from LiteBit.eu
Hello
Hello
After contacting the service for a connection problem, it resolved the problem within 24 hours. thanks to the whole team.

Reply from LiteBit.eu
I do not have much experience with…
I do not have much experience with LiteBit.eu t this point, but their support team was prompt and helpful.

Reply from LiteBit.eu
Great site - no control, so scammers all in this platform.
The site worked great, unfortunately, it was used by a scam broker….lost all my money….there should be a red flag with certain wallets…thank You

Reply from LiteBit.eu
Redcoin staat is een week in onderhoud…
Redcoin is al een week in onderhoud in mijn app. ???

Reply from LiteBit.eu
Not having access to your own wallet…
Not having access to your own wallet when you need it is inexcusable . I am looking for other options.
Update 17 Dec. Have regained access , after the update to your systems. I find if the app, what can only be seen as a core competence of your business cannot be updated smoothly, then i really wonder about the security of the wallets. Mind you im raising this out of concern as a current client.

Reply from LiteBit.eu
“Master card rejected
“
You can only buy crypto with credit card, not credits”
That is the direct quote from the customer care that I requested an answer from when i told him about my card rejected, i don’t t think i understood what he said till today.

Reply from LiteBit.eu

Reply from LiteBit.eu
ATTENTION ATTENTION HERE ARE SCALERS AT…
ATTENTION ATTENTION HERE ARE SCALERS AT WORK!
I have deposited 2000 € but could not withdraw After I wanted to block my account and requested my payment back, I was told that my exit was faked! That they CANNOT SEND MY MONEY BACK TO ME! BUT EVENLY WITH MY FALSE IDENTIFICATION I have a problem going, I have a report. Other companies also send the payments back if they suspect something is fake!
WHAT RIGHT ARE YOU ALLOWED TO KEEP MY MONEY ??? If there is a suspicion then you send the payment back to the SENDER WHERE IT COMES FROM I WANT TO SEE WHERE IT IS YOU GIVE THE RIGHT TO KEEP MY MONEY !!
LAWYER IS INVOLVED

Reply from LiteBit.eu
I was very pleased with the speed and…
I was very pleased with the speed and help I received from customer support.

Reply from LiteBit.eu
Smooth registration and helpful support
The process of opening an account was smooth and clear. I had no issues and was able to buy crypto immediately afterwards. I have been in contact with Litebit support about another issue in the past and this was a very pleasant experience as well where my issue was resolved in a timely manner and to my great satisfaction.

Reply from LiteBit.eu
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