While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Can't access account since more than a year. There is no way to contact the customer support. Contact forms are ignored, Mails not responded. I'm happy to provide a better review, if you can sort t... See more

Rated 5 out of 5 stars

I never knew that I had applied for crypto currency, until the other day, when I started to receive call`s, from the UK, about my dormant account, and I wonder what was all this about until one of t... See more

Rated 1 out of 5 stars

Today I have received an email from a scammer saying that he is from Litebit and stating that my account is terminated. I have terminated my account a few years ago which means somehow my personal inf... See more

Rated 5 out of 5 stars

I am a crypto fan and funder of the decentralized medical projects( IDI ) from Nl/Amsterdam, From my point of view and out of my experience regarding my activity in this field which I have an a... See more

Company replied

Company details

  1. Cryptocurrency Service

About LiteBit.eu

Written by the company

The platform where crypto trading is safe, simple and human

We support you in buying, selling and managing your crypto, such as Bitcoin, Ethereum and 70+ other coins. We strive to be the most customer friendly and trusted platform in Europe. Do you have a question? Our Customer Support team is 24/7 available to help you and the rest of our users.

Buy crypto directly with Euros and pay with the most widely used payment methods such as: iDEAL, Mastercard, Visa, SOFORT, EPS, Giropay, Bancontact, SEPA and MyBank.

Many users over Europe are already using the LiteBit website and our app. We won the title ‘Best Crypto broker’ in 2019 and 2020 thanks to the vote of the public. Ambitious as we are, we work hard to get more people to get familiar with crypto. We strive to be Europe’s number 1 by being the most customer friendly and trusted platform there is. We want to make crypto available to everyone. With us, you can take your very first step within the world of crypto. We make it safe and simple for you.

Do you want to trade always and everywhere? With the LiteBit app, you can buy, sell and trade Bitcoin and more than 60 other cryptocurrencies in a fast, safe and easy way. Store your cryptocurrency securely in your own LiteBit wallet and always stay up to date with the latest market updates.

Contact info

You should know

3.2

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Why my account was blocked

Why my account was blocked, they took my money

7 November 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi Daniel, sorry for the inconvenience you have experienced. For more information about the status of your account, we would like to ask you to contact our customer support.

https://support.litebit.eu/hc/en-us

Rated 1 out of 5 stars

I can t Login into the app no more

I can t Login into the app no more
And yesterday i couldn t withdraw my money
I really thought that this app is a good one but the bugs are not good, and if i will not be able to get my money back I will do a complain !

6 November 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Mahail, sorry for the inconvenience you have experienced. For more information about the status of your account, we would like to ask you to contact our customer support.

https://support.litebit.eu/hc/en-us

Rated 5 out of 5 stars

Account is gone with 30€

Account is gone with 30€
Edit
Fixed all the problems money is back support working well.

7 November 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Einaras, sorry for the inconvenience you have experienced. For more information about the status of your account, we would like to ask you to contact our customer support.

https://support.litebit.eu/hc/en-us

Rated 5 out of 5 stars

Great Xd

Nice aplication XD

6 November 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Silman, thank you for your good review!

Rated 5 out of 5 stars

Great ✌️

very good platform and easy to use. I recommend to everyone

5 November 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi George, thank you for your great review!:)

Rated 5 out of 5 stars

Great help

Great help !
Cool !!
Thanks a lot!!

23 October 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi Admir, Great to hear. Thank you for your good review!

Rated 4 out of 5 stars

good

good working

20 October 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Moise, Thank you for your great review!

Rated 5 out of 5 stars

Refused

I would like to thank you for receiving a block you put on a crypto request, the reason being it was not me, it was a scammer who wiped my bank account completly.

7 October 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi James, thank you for your review. It's great to hear that you were helped so well by our fraud department.

Rated 5 out of 5 stars

I am a crypto fan and funder of the…

I am a crypto fan and funder of the decentralized medical projects( IDI ) from Nl/Amsterdam,
From my point of view and out of my experience regarding my activity in this field which I have an account with liteBit,
I can't be more honest with you.
They are suitable for public who has an interest in accumulating or maybe curious About whether crypto to Start or not!
Then you find yourself in the right place
Safe & Secure, always available!
Quick Respond, no issues regarding withdrawal, I definitely recommended

9 October 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi specialist, thank you for your nice review!

Rated 1 out of 5 stars

My experience is very bad

My experience is very bad. I opened an account, deposited money and converted to Bitcoin. The moment I wanted to transfer my Bitcoins to my Wallet, Litebit blocked my account for no reason. It has been like this for a few days now and to date my account has not been opened.

6 October 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Davida, in this case, we would like to ask you to contact us.

We are happy to help you!

https://support.litebit.eu/hc/en-us/articles/115001297544-Contact-LiteBit-

Rated 5 out of 5 stars

Litebit App

Inlog and App is very friendly

1 October 2022
LiteBit.eu logo

Reply from LiteBit.eu

Beste, bedankt voor je review. Wij stellen het erg op prijs dat je zo tevreden bent met onze service.

Rated 5 out of 5 stars

My first time buying crypto

My first time buying crypto, it was very easy, and with very friendly people working at the desk to answermy questions, I am very satisfied about everything so far.

29 September 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi! nice to hear that you were helped so much. Thank you for your review and good luck!

Rated 5 out of 5 stars

Very Good Top

Im very happy to used Litte bit
In to the future i will continue thanks for everything

12 September 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. We are happy to hear you've had a good experience with LiteBit!

Rated 2 out of 5 stars

I have raised the issue and tired to…

I have raised the issue and tired to raise the issue on call but still it is not resolved.

I have provided the my identity and also highlighted the assets but still the issue is not resolved.

11 September 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. You can always contact our Customer Support team in case of questions or issues: https://support.litebit.eu/hc/en-us

Rated 1 out of 5 stars

It's very bad

5 September 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. If we can help you in any way, please don't hesitate to contact us: https://support.litebit.eu/hc/en-us

Rated 5 out of 5 stars

Very clear platform

Very clear platform. Deposit and trading is also well thought off. Easy to buy crypto.

3 September 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi Frank, thank you for your review. We are happy to hear you've had a positive experience with LiteBit!

Rated 5 out of 5 stars

Excellent response together with…

Excellent response together with excellent service and fast reactions.

1 September 2022
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. We are happy to hear you had a good experience with LiteBit!

Rated 5 out of 5 stars

Love this site

Love this site

I make it quick.
You can buy cryptos with small amounts of money.
The minimum buying amount is very low.

The support is crazy fast. I love ist.
The Team answering and solving my problem, with a withdrawal thats holding back, in a few minutes.

And i dont call them . Im sending a email.
Thats support.
By the way. That was my first Problem in three years.

I love this company

31 August 2022
Unprompted review
LiteBit.eu logo

Reply from LiteBit.eu

Hi, thank you for your review. We are very happy to hear about your positive experiences with LiteBit!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look