Paid twice, still no bourbon and no refund
I ordered two bottles on October 10 with an estimated delivery of October 16. For more than a week the order sat at "preparing" with no updates. I emailed support on October 18 and never got a written reply. Instead I got a call saying the bottles were in stock and that I needed to pay again for the order to ship the same day, so I paid again. Two days later the order was cancelled for "not enough stock." As of October 25 my $343.09 refund still hasn't posted. Paying more than once, almost no communication, and chasing them for my own money is unacceptable. Order elsewhere.
23 October 2026
Unprompted review