Lion Brand Yarn Reviews 181

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the yarn, describing it as soft, easy to work with, and available in a wide variety of colors and types, making it suitable for different projects. Reviewers often find the patterns engaging and the kits well-received, with some noting that their orders have been correct and delivered in a timely manner. However, a significant number of people express dissatisfaction with customer service, reporting issues with lack of communication, unhelpful responses, and difficulties with returns or order cancellations. Delivery service is also a common concern, with many experiencing long shipping times, delays, and problems with tracking information, leading to frustration and extended waits for products. Some customers also mention issues with product quality, such as yarn with tied ends, knots, or an unexpected texture, and occasionally receiving incomplete orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Quality

People report positive experiences with quality, often praising the yarn as good quality, soft, and easy to... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers consistently reporting... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as non-existent, awful,... See more

Delivery service

Customers had negative experiences with delivery service, citing incredibly long shipping times and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I really don’t appreciate that when I’m in the middle of a project their yarn has tied ends within the skein. The tails aren’t long enough to weave into my project leaving a highly visible knot that t... See more

Rated 2 out of 5 stars

I bought several crochet kits at once. While I liked the patterns, I am very disappointed with the yarn. The medium weight yarn (4) is like string. It makes a very lightweight afghan/blanket that is f... See more

Rated 2 out of 5 stars

During the 2025 Black Friday/Cyber Monday sale, I purchased two bundle sets of yarn: a dozen skeins of Heartland and a dozen skeins of Basic Stitch Skein Tones. When I added these to my cart... See more

Rated 2 out of 5 stars

The review links don't allow me to review the products. The Re-Up Bonus Bundle® Yarn was not at all soft. It was scratchy and caused burns on my fingers. Tiny shards of plastic also left splinters.


Company details

  1. Hobby Store
  2. Yarn Store

Information provided by various external sources

Founded in 1878, Lion Brand Yarn Company is the oldest producer of knitting and craft yarn in the United States.


Contact info

2.9

Average

TrustScore 3 out of 5

181 reviews

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Rated 2 out of 5 stars

Took 3 weeks for my order to arrive

Took 3 weeks for my order to arrive, and shipping was unusually expensive for being such a small package. It was originally quoted as 3-9 business days but it wasn't packaged until 10 business days. Yarn was more expensive that local hobby stores, but I wanted to support the store itself having used lion brand for years. Skeins were significantly smaller than expected- I normally use a different kind and ordered baby yarn this time. Dye lots did match so points for that.

6 November 2024
Unprompted review
Rated 3 out of 5 stars

I bought many skeins of the Cover Story…

I bought many skeins of the Cover Story Lazy Days recently. I have found many knots in one skein, and at least once in every skein so far. When the yarn normally costs 14.99 and on sale, is 10.99, one does not expect to find the yarn knotted together. Otherwise, I really like this yarn.
If I could upload pictures of the knots found today, I would.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Never received order

Never received order. Have reached out multiple times to customer service and they are not getting back to me. If this is how they conduct business, take yours elsewhere, avoid the headache !

11 October 2024
Unprompted review
Rated 1 out of 5 stars

what a big disappointment.

what a big disappointment.
i order just over $100 of yarn 1st time from Lion Brand on the 9th October. basically they sent out only 1 incorrect ball - i informed Carolyn-Lion Brand who o the day was very good - i did not want a refund just please send my will. it is now Friday and still nothing, ignoring my emails and most frustrating cant even call them - i only purchase this brand bcz i like to creator of a certain crochet pattern so bought the kits, lesson here - keep to UK

its is now 30th October and still no update from Lion Brand - luckily i paid through paypal so have lodged a complaint

it is now 7th November and Lion Brand continue to ignore my emails.

14 October 2024
Unprompted review
Rated 2 out of 5 stars

Your yarn stinks —Literally

Your yarn stinks — Literally!! I have been a faithful customer of Lion Brand for many years. The yarn I received in my last two orders had an overwhelming chemical smell that was unrelieved by blocking in scented soap or airing out. I really love your yarns, especially Hue & Me and Fisherman’s Wool, but I don’t want to buy any more stinky yarn.

19 October 2024
Unprompted review
Rated 1 out of 5 stars

Patterns Will not download to adobe

Cannot get pattern to download which was the entire reason for buying the kit. When I tried to do it I discovered I would have to purchase a subscription to office 365 or Dropbox, none of which I want to do. Will be returning.

11 October 2024
Unprompted review
Rated 2 out of 5 stars

The worst ordering experience in years

The yarn seems generally fine. I ordered directly from Lion Brand to get a better price on Mandala Bonus Bundles. They did not inform me for six days that there was a delay with my order, and their "update" gave no indication of when it might ship. In this the year of our Lord 2024, they can't automate their orders with their shipping and production notifications? My order is unfulfilled, as am I, yet there is no way to cancel it. Unacceptable. You can't cancel an order for which you have pulled no product and done nothing? I ordered yarn from Turkey and it was shipped and delivered to the US in the same amount of time it took Lion Brand to even tell me there was a delay. They claim it takes them longer when they have a big sale. Fine, then hire temps or something. It's already ridiculous that an order can take 1-2 weeks. Is this 1980?

I can find the same kind of yarn from different brands and will certainly do so in future. This is the worst online ordering experience I have had in a decade or more.

29 September 2024
Unprompted review
Rated 4 out of 5 stars

I love being able to customize kits, but...

I love being able to customize kits. But it would be helpful to have the yarn to be used for a pattern also show up as a preview picture. Having to pick colorways from a tiny circle of color is not easy. And misleading (as I discovered by looking at the yarn's own page.)

Also, it would be *extremely* helpful to have knit and crocheted swatches of each color depicted to see how they work up.

29 September 2024
Unprompted review
Rated 5 out of 5 stars

The Lion of Yarns

I have been purchasing yarn from LionBrand for sometime now and I have never been disappointed. On rare occasion I have had reason to return yarn but have never had any problems doing so. They arrive in the promised time and are very affordable. The quality of their yarn is consistent. I highly recommend LionBrand products.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Love the Mandala Ombré Yarn!

Love the Mandala Ombré Yarn that I am using to make a blanket! It is very easy to work with and the color called ‘Happy’ is!!! I needed more of the same color to complete my project and my reorder matched exactly.
I’ve bought Lion Brand yarn in stores but the stores never seem to have enough of the same color so many times I order directly from the company!

28 September 2024
Unprompted review
Rated 2 out of 5 stars

Two Meowth Bonus Cakes like roving yarn

I suspect it has to do with the fact that this colorway keeps selling out and they’re trying to reproduce it so quickly that the quality is being sacrificed. I’ve had to frog hundreds of stitches and rewind a second cake to get the colors right because the yarn turned thin and hard and I thought it would sort itself out so kept crocheting. It made my afghan flimsy and “hard” and clearly those rows had thinner yarn than the first cake, which was perfect. Now my second replacement cake is starting to do the same thing. A gift that should have been completed is still not completed because I’m frogging again and had to order more Meowth colorway Bonus Cakes and wait for shipping. I’ve never had an issue like this with Lion Brand. They’ve been a solid yarn for me to use for decades. This was so disappointing and I can’t have been the only one.

21 September 2024
Unprompted review

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