Everything was perfect exept the shipper(fedex) they lost one of my packages. But Linsy re ordered the missing package once Fedex admitted they lost the package. Wish they didn't use Fedex. I woul... See more
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LINSY HOME wants to create for young people that is undefined, limitless, and can meet their different needs at different stages of life. We hope that our products are not just short-term companions for a stage of life, but become users' "family members" with extraordinary quality and limitless designs that accompany them through their growth. Therefore, our product starts with a modular sofa that is full of imagination. Users can freely change its combination and layout according to their needs. But the imagination doesn't stop there. Linsy Home's modular sofa has more practical features, unexpected fabrics, a brand new comfortable experience, and designs that surpass imagination.
Contact info
17800 CASTLETON ST STE 665 , 91748, CITY OF INDUSTRY, United States
- service@linsyhome.com
- linsyhome.com
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Replied to 23% of negative reviews
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We are all for this couch
We are all for this couch! Couldn't wait to get it set up, and couldn't be more pleased! Fast shipping, easy set up, comfortable and durable. I would recommend this couch to any and everybody.
Great experience
Great experience. Shipping was fast. Couch was easy to put together. Super comfortable. Easy to rearrange the pieces and order more pieces to fit a new configuration. A wonderful addition to our family room.
The quality of the product is awesome…
The quality of the product is awesome and exactly what I was looking for
East Assembly
I love how easy it was to put the covers on. It made the whole room look transformed.
Stay away! Will NOT honor their warranty.
Stay away! They will not honor their warranty. Couch broke while still under warranty. They refuse to replace because they “don’t have the replacement parts” yet they are still selling the same couch on Amazon and on their website. They won’t send someone to repair. Their only “replacement” option is for us to buy another couch from them and they would offer a “small discount” as a “gesture of goodwill”.
Overall Experience...
Despite originally flagging my order as high risk, and making me jump through some security hoops that irritated me, Linsy eventually shipped my 13 piece order and I received it quickly within 3 days. It was a breeze to put together- it took about an 1 and 1/2- and was actually fun! Seats are firm, but comfortable. They are not too low, and are easy to get up from, the back cushions are soft yet give support, and so far we are loving the set. I wish I could attach a picture.
Beautiful Modular Sectional
Beautiful modular sectional system that lets you configure your purchase however you'd like. Love the flexibility and the fact that the cover come off for washing as well as you can replace them with other colors if you decide to later. Great buy for the money!
Never going back to a traditional couch
I love the quality and versatility of the set. I can make the couches work for me and whatever my needs are in the moment. I would never buy a traditional couch after this. PLUS EVERYTHING IS WASHABLE! Love It!!!
Doodle Approved
Winston.Doodle13, GoldenDoodle, approves of the new seating experience Linsy Home has delivered. The range of configurations and ample storage provides a wide array of lounging opportunities when friends arrive. First but not last purchase!
All good except for a loose track
Shipping, assembly, look and feel all matched my expectations. The only issue was that the track on the console drawer came off and I had to reattach it.
Love the product
Love the product! Very, very happy with this purchase! Really. Well made, easy to put together!
We do not like the feel of the fabric…
We do not like the feel of the fabric and the return policy is horrendous

Reply from LINSY HOME
I won't buy again and wish I could send back!
We received our shipment in full and assembled it but found it incredibly uncomfortable and my skin started to break out from the material. Not sure if there is some type of fabric treatment on the pieces from the warehouse but any bare skin started to itch and little bumps formed. I have been trying to contact customer service for a full day and there is no telephone number, no one is responding to their online chat and no one has responded to the message through their website. We want to return the items but now that they have been opened and set up we have to pay to ship them back and pay a restocking fee of 10% of the purchase price for them even though we physically cannot use them without my skin irritated.
Absolutely love the sectional
Absolutely love the sectional. Only thing that would make it better is if the boxes didn’t all show up at once. Had 6 large boxes on the lawn since I was at work
meh...
The couch is beautiful and arrives relatively easy to setup once you can get it out of the box. Its a bit firm and a tiny bit short in the cushions but does work in over a little use. I got the velvet fabric and am happy with it although the grey is still very blue, so in this fabric the only two options you have are both blue... The purchasing was a mess though and they took a full week to respond to my urgent messages 'because of a holiday in china' Their payment plans make you click the same button as purchase now and their glitch site updated on me as I clicked the payment options button and just purchased immediately, even refreshing immediately couldn't stop the purchase then the couch arrived to me before they responded to my cancelation request. Once support did reach out they were apologetic and gave a very small refund like 3% of the purchase price small and said thats all they could do. Seemed like too little too late. hoping to not need their service ever again.
TLDR not a bad couch just hope you never need to contact support
Fast easy shipping
Fast easy shipping, fantastic assembly instructions and easy assembly!
Warranty is invalid after a year?!
We purchased a mattress topper that literally fell apart one year later. I have 5 herniated discs and 2 bone diseases. For reference, I'm 5'1" and weigh 112 pounds. This is not something purchased for comfort but for health. The warranty is utter crap. They are only offering a cheap grade replacement, not a high end replacement that we purchased. No refund. Nothing. DO NOT BUY. Trust me. You don't want to go through the hassle of repeated back and forth emails just to find out that the 10 year warranty is just a bunch of hot air. The company doesn't care about their customers, clearly.
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