linguahouse.com Reviews 

What initially seemed like a great teaching resource has left me feeling misled.

I signed up for one year and deliberately switched off automatic renewal in my account settings. Despite this, I was billed early for another year. In my experience, cancelling has been extremely difficult, and the renewal toggle did not prevent the charge.

When I requested a refund, they refused and offered a 30% discount instead. They also referred to a seven-day cancellation window, but why should I need to cancel a renewal when I had already disabled it?

I expected clear communication and a genuine choice about renewing. Instead, I have been charged for another year against my stated preference. A promising initiative, but a deeply disappointing experience.

Do not use. Some content is ok but they take subscriptions early, auto renew even if you’ve selected the option not to, and never email before or after the autorenew to remind you the subscription exists. I suspect a decent chunk of their revenue is from people who’ve just forgotten about the subscription.

I was with Linguahouse for years but the quality dropped and I had decided not to renew.Basically this is just to warn teachers that they do take your subscription renewal of $99 early without you even confirming that you want to renew. They do not refund you and the classes aren't always good. I was able to use maybe one out of 5 or 6. I go to Teachers Pay Teachers now and buy individual lessons as I go. The Hunt for Fluency for example is much better.

I wish I had seen these reviews before purchasing. I have been with Linguahouse a long time and while their resources are good, their pricing has dramatically increased over the years. I no longer required their services and was signed up a year ago. They do not make it very clear that you are signing up for REPEAT AUTO-BILLING when you purchase. So, make sure you immediately cancel if you don't want to be auto billed. I was auto-billed this year for $99 (89 pounds) before my subscription even ended. In that time, I downloaded a worksheet because I didn't realise that I was on a new subscription or had been billed again. There is no email to warn you of the upcoming payment (one year later). I understand that they have terms and conditions and it says it will autofill but I feel they deliberately make it unclear. They also do not let you know of upcoming renewals- which I think is deliberate. I have requested a refund, they made me wait up to 30 days and then said that because I downloaded the worksheet, I can't have one. After a long time using this company, I'm very disappointed.

I was a subscriber with Linguahouse. However, I have now cancelled my subscription. Over the past 2 years, I have experienced difficulties with their billing system. They have taken the subscription fee out of my bank account twice each time. Last year, they acknowledged the error and refunded me, but this year, although accepting my dispute, they refuse to return the overpayment.

They renew my subscription without my permission. Their reply: it will take 30 days for reimbursement. This is a scam. I did not agree to automatic subscription.

I am very disappointed with them after paying for a one-year freelance subscription ($99). A few hours after subscribing, I sent them an email for a refund, to no avail. Their free samples do not compare with their gold plan lessons whose content is just... yuk... Next!

Linguahouse took my subscription renewal fee early and without my consent. Under EU law, Consumer Right Directive (2011/83/EU) they are obligated to inform me that the subscription will automatically renew. They DID NOT inform me. I understand the terms and agreements and am also within the period in which I can cancel my subscription (7 days) but 9 days before my billing date, they took money from my account. Now they say they will contact me with 30 days regarding the refund. So.... are they going to keep my money illegally doing this time? I am not happy with a company which breaks EU law (billing information within the T&C is not sufficient under EU law).

I used to use thier materials all the time for my classes, but with the introduction of a 89£ or nothing subscription model, I won't use them any more. Try a monthly subscrption for 7.40 which I can stop any time and I might be interested. Material format has become repetitive too. I hope they listen to feedback.

I would give 4 stars for content, because I used it for two years in a row. But unfortunately we parted in a sour way, as in they renewed my subscription in spite of my settings being "no automatic renewal", and then, as other reviews say, when I requested a refund, they kept buying time, signed their email "Linguahouse Supoort team" (sic), and that's when I realised I would never see my money again. Such a shame.

Basic materials that are dry and unhelpful. Terrible customer service, renewed my subscription against my consent and refused to refund despite requesting a refund on day one of the renewal and you are entitled to a 14 day cooling off.

AVOID - do not sign up, the materials are terrible and they will steal from you.

There was no warning for account renewal, then they refused to process a refund. Well, they said they'd send it to their financial team for 'consideration' and get back to me in 30 days. Right.

People in this company are scammers and fraudsters and simpy don't communicate and rob people. STAY AWAY!!!

So far so good for me. I’ve been using it for 8 years now.

They hit my card overnight without my permission for 100 dollars. I checked and I did not have my card information in the website anymore. I had been with them for years and normally they would just let me know my subscription had expired and I had the option to renew. But this time, they just hit my card without my permission. As someone below stated it's no longer worth it, they just redo the same lessons that they had years ago and call them "updated". The website is difficult to navigate, they changed it without warning, just awful, but the worst part is that they can no longer be trusted. I can't believe they would do this to someone who has been with them for YEARS. No regard for customers. I hope this money you took without permission is worth it, because you lost way more by losing a customer of years. People forget how to do business and wold rather scam a quick scams instead of keeping a long term client. You lost way more than what you took from me.

It started out well, there was a good range of lesson plans and the price charged was fair, too. Then, different levels of subscriptions were introduced with non-sensical pricing (it was more expensive to upgrade my existing subscription than take a completely new one) and the range of lesson plans became far more restricted.

My main problem with Linguahouse was being told, when I left an open comment that the lesson plan was good as a base but I'd added some things in, was that the lesson MUST be used as they appear, without any changes. Firstly, I'm the teacher, I'll decide what is appropriate for my students. Secondly, more and more of the lesson plans would be riddled with errors - spelling mistakes, incorrect answers, bad grammar.... and then I'm supposed to use these plans 'as is'? That would only serve to make learning the language that much harder and make me ultimately responsible for mistakes that are not of my making.

Each time I emailed about this, with growing frustration, I got a fairly generic 'thanks, we are working to improve this' reply - usually after several days.

When my renewal came due, I emailed twice asking what discount would be given were I to continue, as I was being used as an unpaid error-checker, and I never received a reply.

This could have been something really good and useful - and still could be - but only when sufficient focus is given to getting the fundamentals right. Without that, you've got nothing.

I have been the ACCESS + subscriber for a couple of years now. At first, I was very pleased with the service: the lesson plans are clear and well-made, and they make for a perfect base for the class, not to mention that they helped me save a lot of prep time. However, for about two years now I've been feeling like the money I pay for the service goes to waste. There has been little to know ACCESS + content on Linguahouse, everything is for the FREELANCER plan. All new features, including Legal and Medical English, Podcasts, and English for Children courses have been exclusive for the FREELANCERS, ACCESS + is as good as the free service at this point. I am extremely disappointed and feel cheated. It's a shame because I used to love the service.

The lessons are thought-provoking and there are a huge variety of topics covered. They produce so many lessons, it is never a problem to find a relevant and up-to-date idea. It saves me so much time with my teen and adult classes in particular.

LinguaHouse offers many different lessons but not an adequate amount for certain childrens categories. I teach many 8-10-year-olds and the lessons are limited. I was hoping to find more 'out of the box' type lessons but the topics offered already have tons of free resources for these online. I noticed this after I paid for one year and downloaded the only resource they had. I immediately asked for a refund and cancellation and they replied that it was not possible. Sad to see companies taking money from teachers who are trying to find good content. Note to self, do not pay for services if their policy does not have a grace period of at least an hour, I guess!

There are the odd mistakes to be found in some of the lessons. However, I find the material to be most excellent as it deals with very practical English. I have found that the lessons are good for adult ESL learners. According to their feedback and based on my own personal observations, there is a marked improvement in the student's language skills. The site is easy to use and the payment system is clear and easy to use. Other than the odd error here and there, I highly recommend Linguahouse for busy teachers.