Lings - Suffolk Triumph Reviews 

212
TrustScore 4.5 out of 5

4.6

Suffolk Triumph, Bixley Drive, IP4 5TH Ipswich, Suffolk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently bought a new Triumph Speed Twin 1200 RS from Lings in Ipswich. I found Lucious to be really friendly and helpful and the whole experience was drama free. I'm obviously hoping the after sale... See more

Company replied

Rated 5 out of 5 stars

I had not intended to buy a new motor-cycle but was considering a secondhand machine at Easter. However, the offer was too good to turn down. I was able to trade-in the old model and get a good di... See more

Company replied

Rated 5 out of 5 stars

Attended Lings - Suffolk Triumph for servicing of my Explorer XRT on 8/8/24. Friendly welcome from the moment I arrived which continued throughout my stay. I elected to stay while my bike was MOT'd... See more

Company replied

Rated 3 out of 5 stars

Very happy with my bike. Staff are very friendly and enthusiastic. However, there is a total lack of professionalism. When you ask for someone to contact you, when something is supposed to be done,... See more


Company details

  1. Motorcycle Dealer
  2. Bicycle Store
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Shop
  5. Triumph Motorcycle Dealer
  6. Used Motorcycle Dealer

Written by the company

Lings Powersports based in East Anglia - Main Dealers in the UK for Triumph, KTM, Husqvarna, GasGas, CFMOTO, ZEEHO & Honda Offroad Motorcycles. Full Workshops and MOT facilities. Over 50 years of Trust, Value & Service.

Lings Powersports - Family owned & run since 1913.

Written by the company

Trusted by our Customers and respected by our Competitors.
Founded as a Wheelwright and Blacksmith in 1874, the Lings Motor Group moved into the Motor Trade in 1913. Customer service was at the heart of the business at the beginning, and it is as true today. Family owned and operated for over 100 years has meant that these values are at the core of the business.

Contact info

  • Suffolk Triumph, Bixley Drive, IP4 5TH, Ipswich, Suffolk, United Kingdom

  • 01473272789

Rider-approved Motorcycle Dealer Group

Browse our range of quality bikes backed by genuine Trustpilot reviews

4.6

Excellent

TrustScore 4.5 out of 5

212 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(212)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class friendly customer service

First class friendly customer service. Have used before, and will have no hesitation in using again for purchase of Motorcycle.

Special mention for Mark Wheeler,

Many thanks

6 June 2022
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Fantastic and friendly from the start

Fantastic and friendly from the start. Jake was very personable and nothing was too much trouble, Would definitely recommend always did what they said they were going to do and the whole purchase experience was easy and enjoyable for my very first bike! Thanks again!

30 April 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 5 out of 5 stars

Bonneville purchase

I contacted Lings for a test ride, and the appropriate model was made available to me without fuss. Following that, I placed an order, plus some accessories, all carried out efficiently by Lings. Supply chain issues, pandemic etc caused a lengthy delivery timescale but I was made aware of that at the outset. I collected the bike and Lings went through the paperwork with me thoroughly. The whole process was as I hoped it would be - there were no nasty surprises!

11 April 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review! ⭐️

Rated 4 out of 5 stars

Unable to be issued with an accurate…

Unable to be issued with an accurate invoice and/or receipt showing full amount paid. This was explained to me as an issue with a new IT system which is unsatisfactory.
Great service from Peter and no complaints in that department.

22 February 2022
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback Bob, enjoy your awesome Street Triple!

Rated 4 out of 5 stars

Brilliant service

Wonderful service, very friendly and chatty people who are happy to help with any questions.
Great selection of vehicles for whatever your budget might be.
The bike I bought is in great condition and fully serviced in house.
My only gripe is that the financing process took longer than I would have liked.

24 January 2022
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful feedback, we'll pass this on to our team!

Rated 5 out of 5 stars

Great service

Nice customer service and excellent help

20 December 2021
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Joseph!

Rated 5 out of 5 stars

Lings Ipswich

All the sales team were very helpful and made the whole change over a complete breeze.
Wish this particular branch was closer to home but well worth the journey.

24 November 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Rob!

Rated 5 out of 5 stars

Jess was a delight to deal with from…

Jess was a delight to deal with from start to finish, exactly as I would expect from a Triumph Dealership. Every part of the purchase went smoothly and the bike is a delight to ride

19 November 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Mr MacGregor!

Rated 5 out of 5 stars

So impressed with the team at Lings…

So impressed with the team at Lings Suffolk, really helpful and not at all pushy sales could not recommend highly enough, although the whole team there have been superb I must give a special mention to Peter and Jake absolutely brilliant 👍👍👍👍

1 November 2021
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Reply from Lings - Suffolk Triumph

Thanks for your wonderful 5 star review, Russell!

Rated 5 out of 5 stars

Tiger 900 gt pro

Great team very friendly and professional service , Jake kept us informed and advised throughout , highly recommended

21 September 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding!

Rated 5 out of 5 stars

New 🚗

Time to go 🚶‍♂️ to Lings for a new Hyundai Ioniq 5
Best 👌 in town 🙌

17 September 2021
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Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Enjoy your new IONIQ 5 Richard!

Rated 5 out of 5 stars

This is the second time I have…

This is the second time I have purchased a bike from Lings of Watton. Friendly sales people, treat me as human being. Recognized me from previous visits, which I find important to me.

6 September 2021
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding Kevin!

Rated 5 out of 5 stars

New bike purchase.

Good friendly service from knowledgeable staff. I will be happy to return.

16 August 2021
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thank you for your wonderful 5 star review! Happy Riding Ricky!

Rated 5 out of 5 stars

Good service from your salesman & I was…

Good service from your salesman & I was impressed by the fact that prior to me collecting the bike it had been serviced, mot given even though it was two months short of being three years old, & new tyres had been fitted albeit the existing ones appeared to me to be legal.

5 August 2021
Lings - Suffolk Triumph logo

Reply from Lings - Suffolk Triumph

Thanks for your awesome review John, enjoy your new NC750X! Happy Riding - LMG

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