Lingokids Reviews 19

TrustScore 3.5 out of 5

3.6

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Company details

  1. Education Center
  2. Educational Institution

Written by the company

The #1 Learning & Entertainment App for Kids Lingokids is an award-winning Playlearning™ platform designed for children aged 2 to 8. We turn screen time into something families can actually feel good about — a safe, interactive adventure where kids build academic knowledge and essential life skills, all while having a blast. Trusted by families in 190+ countries, Lingokids has surpassed 185 million downloads and reaches 10 million monthly active users worldwide. Our app offers a 100% ad-free environment packed with 3,000+ activities — from games and songs to videos, lessons, and podcasts. What makes Lingokids unique? The Power of Playlearning™: We believe kids learn best when they’re having fun! Our curriculum covers math, reading, and phonics, alongside modern skills like emotional intelligence, responsibility, and STEM. World-Class Partners: In addition to our original content, we feature curated activities from icons like Disney, NASA, BBC Earth, and Oxford University Press. Safe & Ad-Free: Your child’s safety is our priority. Lingokids is a secure "hub" where kids can explore independently without interruptions. Adaptive Learning: Our technology adjusts to your child’s unique pace and needs, ensuring they stay challenged but never overwhelmed. Award-Winning & Trusted by Experts With over 30 awards and counting, Lingokids has been recognized by some of the most respected names in education and parenting: 🥇 Mom's Choice Awards Gold Level — 2024 & 2025 🏆 #1 STEM Education Solution of the Year — 2025 🏆 #1 Early Childhood Solution — 2025 🌟 Fast Company — Brands That Matter, General Excellence — 2025 👪 PTPA Top Product — 2024, 2025 & 2026 🎙️ Silver Lovie Award — Best Podcast Series — 2024


Contact info

3.6

Average

TrustScore 3.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Awful customer service

Overpriced, buggy game experience with an awful customer service experience too. Avoid.

6 December 2025
Unprompted review
Lingokids logo

Reply from Lingokids

Hi Haydn,

We’re truly sorry to hear that your experience with Lingokids hasn't lived up to the high standards we set for our Playlearning™ community. We want every family to feel supported and excited about learning, so it’s disappointing to know we missed the mark for you.

Regarding the technical issues and your feedback on our service, we’d like to investigate this immediately to make things right. Please reach out to our team directly at https://help.lingokids.com/hc/en-us so we can look into your account and the specific bugs you encountered.

We value your honesty, as it helps us improve the experience for all our little learners. We hope to have the chance to turn this around for you.

Best, The Lingokids Team

Rated 1 out of 5 stars

Awful customer service

Awful customer service. This company only cares about taking your money and not your experience and replies from them were rude.

10 December 2025
Unprompted review
Lingokids logo

Reply from Lingokids

We’re truly sorry to hear this, Ange. Providing a caring experience is our priority, and we'd never want you to feel otherwise. We haven't received a direct message from you here yet, but we want to make it right. Please contact us at https://help.lingokids.com/hc/en-us so we can investigate this immediately. – The Lingokids Team

Rated 5 out of 5 stars

Mission of raising amazing children

One of the best things about working at Lingokids is being part of a project that helps parents around the world raise amazing children. Working with such a talented team, who takes care of every detail of the product, is a sign of success and great results.

26 May 2025
Unprompted review
Rated 5 out of 5 stars

The purpose is everything

What's best about working in Lingokids is being part of such a talented team that puts a lot of effort into making a product that impacts the lives of millions of families out there. The purpose of not only the app but every piece of content we create is so inspiring!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Creating with Purpose and Passion

What I enjoy most about working at Lingokids is the brilliant team I get to collaborate with every day—exceptionally talented, bold, and deeply committed to our mission of helping raise amazing kids. There's a rare level of professionalism and creativity here that shows in everything we do. I trust the product completely because I see the care, intention, and heart behind every piece of content we create.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

One of our best partners

Collaborating with the Lingokids team is always a pleasure! Responsive, professional, easy and fun to work with! I would definitely consider Lingokids as one of the best partner we have been collaborating so far on content for StoryPhones. F

22 May 2025
Unprompted review
Rated 5 out of 5 stars

We Love Lingokids

Lingokids is such an exceptional educational tool, so impressive!! My granddaughter really enjoys learning with this program, we LOVE Lingokids!!

17 May 2025
Unprompted review
Rated 5 out of 5 stars

A Great Teaching Tool

My 3 year old granddaughter loves Lingokids! She will come running to her tablet whenever I open the app and it announces we are about to enter the wonderful learning world of Lingokids. She smiles and leans in closely to watch favorite characters teach her about the alphabet and counting, veggies and fruits, weather, friends and the world around us. Lingokids makes learning fun with great results! I am a huge fan.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Best Educational App!

My 2.5 year old loves Lingokids! She’s been playing games on the app since she was 2 and every time she plays she gets more and more engaged and discovers new games. I love how many activities there are and that there are games for such a wide array of interests, and educational levels. I know she’ll be using the app for years to come!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Wow..

Wow... No words for this app! My kids are obsessed with it, and honestly, I think I am too!

What better way to keep your kids entertained while knowing they’re learning and developing new skills, all while enjoying their connection with the characters?

Amazing! I’ve recommended it to all my mummy friends! 🌟

16 April 2025
Unprompted review
Rated 5 out of 5 stars

We love Lingokids!

We've been using Lingokids for more than 2 years now and I couldn't be happier! My 4-year old kid loves all the games and he's learning many things with them!

9 May 2025
Unprompted review
Rated 5 out of 5 stars

love the app!

I love the app for my daughter who uses it to play while strengthening her English skills

2 April 2025
Unprompted review
Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE – THEY IGNORE PARENTS!

I had high hopes for Lingokids, but their customer service is an absolute disgrace. I sent them a detailed, polite email regarding their app’s content and how it fails to adapt for older children—something that should be basic for an educational platform. But guess what? They IGNORED me. Not for a day. Not for a week. But for nearly TWO MONTHS.

How can a company claim to care about children’s education when they can’t even be bothered to reply to a parent’s concerns? If this is how they treat paying customers, imagine how much they actually care about improving their content. Spoiler alert: they don’t.

The app itself might be decent for young kids, but if you have an older child, don’t expect anything challenging or engaging. And if you ever need help? Forget it. You’ll be talking to a brick wall.

Lingokids, you need to do better. Ignoring loyal customers is a one-way ticket to losing trust and credibility. If I could give zero stars, I would.

🚨 PARENTS BEWARE: DO NOT EXPECT SUPPORT FROM THIS COMPANY! 🚨

17 December 2024
Unprompted review
Rated 1 out of 5 stars

NEVER TRUST LINGOKIDS AGAIN!

Lingokids cartoons are too stupid. Baby Bot is ugly and doesn't really look like anything. The voice acting is poor and you can't understand what they're saying, or what they're doing
It would be nice if they would make some effort on the animation of the cartoons, which is really too sloppy and failed.

25 August 2023
Unprompted review
Rated 1 out of 5 stars

Really annoying

Really annoying, no visibility, not possible to start using by kids between 5-7 years on their own. Singing is for adults too difficult, not mentioning 7 years old. Baby robot terrible, you cant understand what this is doing and films, OMG, no idea what they do. They have subtitles, but for who, if they show them for 2 seconds max. Terrible experience, kids have no idea what is to do, because the orders are difficult to understand by parents. Stay away!

15 August 2023
Unprompted review
Rated 5 out of 5 stars

Super fun app - hours of fun

It is not often you find a kids app that is both fun and highly useful. Recommend this for anyone who has a young child who wants them to learn in a safe environment. Well worth checking out.

25 May 2022
Unprompted review

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