My child has learned Chinese with Lingo Bus for three years. Their teachers are highly professional at teaching foreign languages. Their teaching methods are also fun for children. My child likes read... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I think they were just brought by new people. I have used them for 2 years. I went to purchase $500 of classes and it switched to $3600 right when I hit submit. There was no button to cancel. I conta... See more
Never refunded my money. (over $1000) I waited over three weeks for a refund. Then I decided to simply have them reinstate the classes. I had to do the math for them because they had shorted me by 12... See more
Company replied
My daughter has learned with Lingo Bus for 3 years, this is really a very good online school for overseas children who wants to learn Chinese. Very nice teacher and teaching materials, interesting sto... See more
Company details
Written by the company
Lingo Bus is an online Mandarin learning platform for kids from 5 to 12 years old.
Contact info
Beijing, China
- promo@lingobus.com
- lingobus.com
3.3
Average
51 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good
My children learn very well and like this software very much
13 August 2021
Unprompted review
Really enjoy the classes in Lingo…
Really enjoy the classes in Lingo Bus.We get the free classes and try it by the guidance,and in the end we choose Lingo Bus.My child love the teacher,and the Chinese classes.Each teachers are full of responsibility,and concentrate on teaching.They have the perfect system to preview and review.Now he could read some simple passages,also speak more confidently.We will keep taking courses,and except he will enjoy the life in China in the future.(We will move to China in few months)
12 August 2021
Unprompted review
The charm of Chinese
The charm of Chinese is really hard to stop. Our family went to China before the epidemic. Because of this, I got to know LingoBus. My daughter Dandan likes this course very much. We have been studying for more than 2 years, and friends around are also studying. The teachers here are very lively and rich in teaching experience, which can make it easy for my daughter to learn and enhance her confidence. After class, there will be teachers to help us study and answer my questions. I hope that the epidemic will end soon, and I will take our family on a trip to China!
11 August 2021
Unprompted review
Lots of fine print.
Lots of fine print.
Be careful with these people. They make offers they will not follow through with. They are good with skipping over the fine print until after you question them, then suddenly it's pointed out to you. Dishonest and shady.
15 May 2021
Unprompted review
Reply from Lingo Bus
Dear Kel,
Please contact us directly at service@lingobus.com. we'll try our best to help you solve the issue.
Best wishes,
The Lingo Bus Team
My son enjoys his teachers
My son enjoys his teachers. I tried teaching him Chinese but he got angry with me. He likes his lessons with Lingo Bus and I am happy that he’s learning without argument.
15 March 2021
Unprompted review
We Love it
We have used Lingo Bus for our kids for the past 3 years. The classes are excellent and their teachers are wonderful! The lessons are 100% immersive, so it’s helpful to use their materials to preview the lesson and practice the vocabulary ahead. Teachers adjust their speech so your kids won’t get overwhelmed and use lots of visual aids and gestures, which is really helpful. We have loved the lessons! Side note, because I noticed another parent said the teacher didn’t speak English. Most of the teachers are fluent in English, but the lessons are immersive. They’re not supposed to speak English.
15 March 2021
Unprompted review
No customer service!
Tried their demo class, loved it. But have trouble get through their customer service for more info, after waited week and even left msg on 3 difference social media pages, no reply at all. What a waste.
8 June 2020
Unprompted review
Reply from Lingo Bus
Dear Carmen,
We apologize for the inconvenience. We are making every effort to adjust our procedures to better serve you and your children. If you have any problems, please contact us directly at service@lingobus.com.
Best wishes
The Lingo Bus Team
The teacher's English is poor and is…
The teacher's English is poor and is hard to communicate with her. My kid couldn't learn very well in this environment.
23 April 2020
Unprompted review
Reply from Lingo Bus
Dear Natalie,
Thank you for your valued suggestions. We place teachers for children depending on the course types. If your child is on the listening and speaking language course, our teachers usually have the ability to speak fluent English. In immersion courses, your child may reach a higher level of fluency, so teachers generally don't use English in class.
Best wishes
The Lingo Bus Team
Wonderful School
Love it. My daughter takes 3 classes per week. Wonderful!
1 November 2019
Unprompted review
Poor quality teacher and lesson
Poor quality teacher and lesson! Do not recommend!
23 April 2019
Unprompted review
Reply from Lingo Bus
Dear Rebecca,
I am Summer from 1-on-1 online Chinese school Lingo Bus. I am really sorry for the late of response. I would appreciate if you could provide me with your email address in order to assist you.
Kind Regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.