Beware reviews are there staff .. they told us to pay £3800 before viewing the item when asked if we could leave deposit see photo for reply ! Be mindful a young British girl photo on there watts app... See more
Company replied
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See what reviewers are saying
Have had the best experience with Ling Lux completed my order perfect every little detail exactly how I wanted made my babys sleep so perfect Will definitely be back Thanks again
Company replied
We had a fantastic experience with Ling Lux. Their customer service team was amazing and very knowledgeable when it come to the design process of our cot, which made it a very easy process for us whe... See more
⭐️⭐️⭐️⭐️⭐️ I am absolutely blown away by Linglux. Their luxury baby pieces are beyond stunning and feel truly special. I ordered a roller pillow, a beautifully detailed pillow, and a baby grow,... See more
Company replied
3.9
Great
24 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Beware reviews are staff told us to pay…
Beware reviews are there staff .. they told us to pay £3800 before viewing the item when asked if we could leave deposit see photo for reply ! Be mindful a young British girl photo on there watts app yet based in China
13 April 2026
Unprompted review
Reply from Ling Lux
Thank you for your feedback.
We would like to clarify that we are not based in China. We operate with showrooms in both the UK and Dubai.
All of our items are bespoke and made to order. Due to the high volume and wide range of designs we offer, it is not possible to have every style physically available in our showroom for viewing prior to ordering.
In relation to your enquiry about stocking our products in your UK store, you were advised to contact our sales representative directly and provided with their contact number. We are sorry to hear that the conversation did not proceed positively, as we always aim to support genuine trade enquiries in a professional manner.
We remain happy to assist with any serious enquiries moving forward.
Have had the best experience with Ling…
Have had the best experience with Ling Lux completed my order perfect every little detail exactly how I wanted made my babys sleep so perfect
Will definitely be back
Thanks again
3 April 2026
Unprompted review
Reply from Ling Lux
Thank you so much for your kind words — it truly means the world to us! We’re so happy to hear that everything was just as you envisioned and that it’s made such a difference to your baby’s sleep. That’s exactly what we strive for with every order.
It was an absolute pleasure creating this for you, and we can’t wait to welcome you back again soon. Thank you again for trusting Ling Lux!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I am absolutely blown away by Linglux. Their luxury baby pieces are beyond stunning and feel truly special. I ordered a roller pillow, a beautifully detailed pillow, and a baby grow, , Doona cover and also the pram bag and every single item exceeded my expectations.
The craftsmanship is exceptional — from the delicate detailing and embroidery to the softness and quality of the fabrics. You can tell so much care and thought goes into each piece. The designs feel elegant, timeless, and perfect for a luxury nursery or a very special gift.
Everything arrived beautifully presented, and the overall quality is just outstanding. Linglux really stands out for creating unique, high-end baby items that feel both luxurious and practical.
I wouldn’t hesitate to recommend Linglux to anyone looking for something truly special for their baby. I will definitely be purchasing again.
6 February 2026
Unprompted review
Reply from Ling Lux
Wow — thank you so much for such an incredible review! We’re truly blown away by your kind words.
It means everything to us that you love each piece — from the roller pillow and detailed pillow to the babygrow, Doona cover and pram bag. Knowing that the craftsmanship, fabrics, and little details stood out to you is exactly what we hope for with every order we create.
We’re especially happy to hear that everything felt elegant, timeless, and worthy of such a special space or gift — that’s the heart behind Ling Lux.
Thank you for trusting us and for your recommendation — it genuinely means so much. We can’t wait to create something beautiful for you again in the future!
I ordered a mini cot for my baby
I ordered a mini cot for my baby
It’s everthing I wanted and more so worth the wait. The team was amazing Communication was great throughout helping me bring my vision to life.
Couldn’t recommend them enough thanks so so much I’m in love 🤍🤍🤍🤍
10 October 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your beautiful review! We’re absolutely delighted to hear that your mini cot was everything you wanted and more — and that it was worth the wait.
It means so much to us that you felt supported throughout the process and that our team could help bring your vision to life. That’s exactly what we aim for with every piece we create.
We truly appreciate your recommendation and are so happy you’re in love with it — thank you again for trusting Ling Lux! 🤍
I ordered a mini cot for my baby
I ordered a mini cot for my baby
It’s everthing I wanted and more so worth the wait. The team was amazing Communication was great throughout helping me bring my vision to life.
Couldn’t recommend them enough thanks so so much I’m in love 🤍🤍🤍🤍
3 December 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your beautiful review! We’re absolutely delighted to hear that your mini cot was everything you wanted and more — and that it was worth the wait.
It means so much to us that you felt supported throughout the process and that our team could help bring your vision to life. That’s exactly what we aim for with every piece we create.
We truly appreciate your recommendation and are so happy you’re in love with it — thank you again for trusting Ling Lux! 🤍
Absolute joke
Absolute joke!
I received my order 2 months late
To the wrong address
Product was unfinished (half painted drawers)
Product was damaged (chip out of a drawer and marks on a drawer)
Service was poor things I was told were passed on and put in place weren’t.
We were stung with an unexpected bill of £300 for delivery and assembly after paying £5000 for our order. There was nothing upon ordering this furniture that said we would need to pay such a big lump sum.
I have emailed about the damages and no reply, would not use this company again
Only good thing was the joiners that come to assembly the furniture and the delivery guy.
24 November 2025
Unprompted review
Absolutely stunning
Absolutely in love with the set I ordered it is perfect and the quality is amazing. Communication with customer service was brilliant I would 100% recommend to family and friends.
10 November 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re absolutely delighted to hear that you’re in love with your set and that the quality exceeded your expectations.
It’s also wonderful to know our customer service team looked after you well — we really appreciate your kind words and recommendation to family and friends.
Thank you again for choosing Ling Lux, we look forward to creating something special for you in the future!
Very lovely custom and beautiful cribs…
Very lovely custom and beautiful cribs and cots would definitely recommend
30 April 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your kind review! We’re really happy to hear you love the custom cribs and cots.
We truly appreciate your recommendation and support — it means a lot to us. We look forward to creating something special for you again in the future!
My order came packaged beautifully and…
My order came packaged beautifully and was everything I wanted it to be, will be ordering from here again
22 September 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re really pleased to hear your order arrived beautifully packaged and was everything you hoped for.
We truly appreciate your support and can’t wait to create something special for you again soon!
Amazing customer service
Amazing customer service, the bedding is beautifully made, so happy with it🥰Came quicker than expected too!
22 September 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your kind review! We’re thrilled to hear you’re so happy with your bedding and that it arrived even quicker than expected.
It means a lot to know you had a great experience with our customer service and the quality of the pieces. We really appreciate your support and look forward to creating something special for you again soon! 🥰
Order was made on 11/6 and was supposed…
Order was made on 11/6 and was supposed to be delivered after 8 weeks which was 6/8/25 no order arrived no emails responded to I have messaged on all social media platforms also , awful service have found their address and will be visiting them personally
5 August 2025
Unprompted review
Reply from Ling Lux
Thank you for taking the time to leave your feedback, and we are very sorry to hear about your experience.
We completely understand how frustrating this situation must be, especially with the delays and lack of response you’ve described. This is not the level of service we aim to provide.
We would really like the opportunity to look into your order and resolve this as quickly as possible for you. Please could you contact our Customer Care team directly at customercare@linglux.co.uk with your order details so we can investigate this urgently and ensure it is properly addressed.
We appreciate you bringing this to our attention and we sincerely apologise for the inconvenience caused.
The service was awful
The service was awful, the communication was terrible me and some of my friends placed orders duvet set and they completely did something else , and when they send me the picture I was socked and told them my concern and they were just rude and wanted to cancel my order , I was in one week away from having my baby and they put me through so much stress , horrible customer service they did that with all my friends please take this in consideration if you want to buy from them , my friend bought the cot that £3000 and they even do that wrong
Very bad quality 2 , not happy !
17 April 2025
Unprompted review
Reply from Ling Lux
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience caused you stress, especially at such an important time.
All lead times are clearly advised at the point of order, and as with any bespoke, made-to-order items, there can occasionally be variations between expectations and the final product. Where a customer is not happy, we always aim to work closely to resolve concerns, and in this instance a full refund was offered.
We are disappointed to hear you felt communication was not up to standard, as we always strive to be as responsive and supportive as possible throughout the process.
We also kindly ask that feedback reflects your own direct experience, as we are unable to comment on third-party claims or hearsay.
If you would like to discuss this further, please do reach out to our Customer Care team so we can review everything in detail and ensure it is fully addressed.
Beautifully packaged and done to a high…
Beautifully packaged and done to a high standard everything beautiful and pretty can’t wait to order more in the future also customer service amazing always reply back very quickly through instagram and email definerkt recommend for clothing and accessories to last a lifetime
9 June 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re absolutely delighted to hear that you’re so happy with the quality, packaging, and overall finish of your order.
It’s also wonderful to know our customer service team has been helpful and responsive — we really appreciate you mentioning that. Your kind recommendation means so much to us.
We can’t wait to create something beautiful for you again in the future! ✨
Great service very easy to work with…
Great service very easy to work with fast replies sent the next day would highly recommend
6 June 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your kind review! We’re really pleased to hear you found the service smooth and that our team was quick to respond and deliver.
We truly appreciate your recommendation and support — it means a lot to us. We look forward to working with you again soon! 🤍
The best costumer service 😍really loved…
The best costumer service 😍really loved everything done to perfection would 💯percent recommend xx
27 February 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re absolutely delighted to hear you loved everything and that it was done to perfection.
Your kind words about our customer service mean a lot to the team, and we truly appreciate your 100% recommendation. Thank you again for your support — we can’t wait to create something special for you in the future!
Absolutely amazing company staff was…
Absolutely amazing company staff was very friendly and helpful when I was wanting my items personalised nothing was too much trouble I also ordered with little time left to have my baby and was reassured I would have my items in time and I did they came in perfect timing and look absolutely perfect 👌 amazing quality. I couldn’t recommend this company enough very pleased.
25 February 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you found our team friendly and helpful, and that your personalised items arrived in perfect timing for your baby’s arrival.
It means so much to know you’re so happy with the quality and service, especially during such an important time. Your kind recommendation truly means the world to us.
We really appreciate your support and look forward to creating something special for you again in the future! 🤍
Amazing quality
Amazing quality, and unreal products, well worth the money, can’t wait to order more😍😍😍😍♥️
22 February 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re absolutely delighted to hear you’re so happy with the quality and products.
It means a lot to know you feel they were worth it, and we can’t wait to create something special for you again soon! ✨
Very happy they customised a snow white…
Very happy they customised a snow white princess night coat for my daughters first birthday exactly how I pictured it and brought it to life and the details are beautiful thank you very much will be purchasing more in the future and quick delivery
4 February 2025
Unprompted review
Reply from Ling Lux
Thank you so much for your lovely review! We’re absolutely delighted to hear that your Snow White princess night coat was customised exactly as you envisioned and that the details brought it to life so beautifully.
It means so much to know you’re happy with both the quality and the quick delivery, especially for such a special occasion. We truly appreciate your kind words and support.
We look forward to creating more magical pieces for you again in the future! ✨
So happy with my order outstanding…
So happy with my order outstanding 😍thank you they came very quick thank you
7 February 2025
Unprompted review
Bedding set
Ordered a full bedding set just before Christmas expected it to take 8-12 weeks and what a turn around be here in time for my daughters 1st birthday! Absolutely beautiful exactly what I wanted, the most lovely girls running the show can’t thank them all enough🤍
11 January 2025
Unprompted review
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