Ada & Ina Fabrics Reviews 

210
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the natural linen fabrics, noting they are wonderfully durable, beautifully made, and perfect for various custom home projects like curtains and bedding. People also love the extremely fast delivery of helpful free swatches that make choosing the right colours and textures very easy and straightforward. Though some reviewers were not happy with minor issues regarding workmanship, mentioning unevenly cut blinds and surprisingly tight widths. A few other people also felt that certain fabric linings were rather thin or cast an unexpected light into the room.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality of the... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the exceptional, heavy... See more

Service

Customers had positive experiences with service, frequently highlighting efficient support, helpful staff... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders and samples arrive... See more

Order

Clients share positive opinions on order experiences, frequently highlighting very quick response times for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A single linen duvet (natural) and pillowcase (off white). Cover bought for wool summer duvet. Linen lovely. Design details like large buttons and far corner cut-offs to stop duvet drag both practical... See more

Company replied

Rated 5 out of 5 stars

I have been buying linen fabrics from Ada &Ina for many years. I make my own blinds and curtains, and their widths, sizes and range is phenomenal. And it's also great that these fabrics are sourced f... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to visit Ada & Ina in person. Looking for a very particular shade of linen to match a Panama, I greatly benefitted from their expertise. Dress made ready for a wedding in the sum... See more

Company replied

Rated 5 out of 5 stars

We absolutely love the curtains that have been made to size for our bedroom window. Beautiful material and full blackout. Very happy with the aesthetic. One thing that was a bit disappointing – it... See more

Company replied


Company details

  1. Curtain Supplier and Maker
  2. also in
  3. Bedding Store
  4. Blinds Shop
  5. Curtain Store
  6. Decoration and Interior Design Store
  7. Fabric Store

Written by the company

Ada & Ina sells 100% natural linen fabrics for curtains, upholstery & soft furnishings as well as made to measure linen curtains & roman blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

210 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(210)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic linen

Fantastic linen, the double wide linen it's hard to find and they provide an excellent variety!

28 October 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Alvise, it's so nice to hear! We have indeed try to focus on our double width fabric collection.

Rated 5 out of 5 stars

I’ve used Ada and Ina twice for blinds

I’ve used Ada and Ina twice for blinds. Aside from their beautifully crafted products, the service has always been excellent. Clear communication and delivery processes.

27 October 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Vicky. Your kind feedback means a lot to us. We're glad you had a good experience with us.

Rated 5 out of 5 stars

Great product

2nd purchase and not disappointed- love the Roman blinds

17 October 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Reem! We're glad to hear you've had 2 successful experiences with us!

Rated 5 out of 5 stars

Nice natural fabrics

Nice natural fabrics, free samples gratefully received thank you.

12 October 2025
Unprompted review
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Reply from Ada & Ina Fabrics

You're most welcome Sara. Thank you for your kind review!

Rated 5 out of 5 stars

I am so pleased with my linen duvet…

I am so pleased with my linen duvet cover and pillowcases. Beautiful fabric and very well made. So comfy and it didn’t need ironing after washing and line drying. Highly recommend

6 October 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you! We're so happy to hear it!

Rated 5 out of 5 stars

Ana and Ina Fabrics

Really quick service. Samples are free to order with no postage to pay either. Absolutely love the designs. So hard to choose!

30 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Anna! Please let us know if you need any help choosing the perfect fabric!

Rated 4 out of 5 stars

Lovely fabrics but do a little digging

The fabrics are lovely. I’m happy with the ones I chose. Sample service is great and they are sent really quickly.
As a professional curtain and blind maker the speed of receiving my fabrics was quite slow. From placing my order to delivery was 9-10 days. I’m not sure if the fabrics are printed to order (which I assume they are) in which case that explains the turnaround. Also fabrics come folded and although I know that they can come on a roll actually finding that option is virtually impossible. Lovely fabrics though and well priced. However the price on the site doesn’t include vat and that is added at checkout.

18 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much for taking the time to leave such a lovely review! We are absolutely delighted to hear that you are happy with your purchase and the service you received.
This is correct, that all our printed fabrics are made to order and the production time is typically approximately 1 week.
Regarding your comment about the VAT, we sincerely apologise for any confusion this may have caused! We want to reassure you that the VAT is already included in the original listed price of the fabric. It is only itemized and broken down separately at the final checkout stage to ensure complete transparency for our customers. This separation allows you to clearly see the net cost and the tax, as that helps our business users.
If you still feel that the calculation is incorrect or have any further concerns about the pricing breakdown, please do not hesitate to contact us directly at info@linenfabrics.co.uk and we will be more than happy to help you with an immediate resolution.
Thank you once again for your feedback and your business!

Rated 5 out of 5 stars

Beautiful curtains very nicely made

Beautiful curtains very nicely made. Love the range of choice of linen fabrics. We chose unlined and they look lovely in our bedroom and filter the light in a very pleasing way.

27 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you! Nothing makes us happier than hearing how our curtains pleased a customer!

Rated 5 out of 5 stars

Fast, efficient and friendly service

Ordered quite a few samples. Arrived within 48 hours with helpful info about linen as a material, how to measure, wash etc. Helpful advice over the phone too. Highly recommended.

25 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you for your kind recommendation. We're pleased to hear the samples arrived quickly and that the included information was helpful!

Rated 5 out of 5 stars

High quality curtains - very pleased

I have recently ordered some linen made to measure curtains for my bedroom and en-suite bathroom and I am very pleased with the final product. The customer service was excellent as they answered all my questions and provided advice ahead of my purchase, even sending samples for free. I couldn't be more pleased with my curtains, they are high quality fabric and very well made

23 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Elisa! It's so rewarding for us to hear everything seems went to plan!

Rated 5 out of 5 stars

This was my second purchase of bed…

This was my second purchase of bed linen. I was so impressed with the first set of bed covers I had no hesitation in ordering a second set. The quality of the linen is perfect and the colours seem to hold fairly well. And bonus I never iron!

23 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Annie! We're happy to hear it. We too prefer the linen without ironing - much easier and we think quite beautiful as well.

Rated 5 out of 5 stars

Delighted with my new linen bedding …

I’ve previously bought Ada and Ina fabric for making blinds and been very pleased. I’ve been after some pure linen bedding for a while but been putting it off due to cost. When it came to doing my research, A&I’s bedding was well priced and I’m pleased to say that the quality is amazing! It’s a good weight, it washes really well and it is beautifully finished with attractive buttons and good seams.

23 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

We are very pleased to hear you liked our bedding so much, Marcela. Thank you! Actually we're also in the process of adding more images online for our bedding to show off the product details.

Rated 5 out of 5 stars

Great service

Great service. Really love the curtains, beautifully made. Very helpful staff. Overall delighted

21 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Ann. It's always gives us a boost of energy, getting such nice feedback.

Rated 5 out of 5 stars

Beautiful blinds!

We’ve previously purchased curtains from Ada & Ina, which are beautiful, so decided to chose them again when replacing our blinds.
This window is a very large bay which required 7 individual blinds of differing sizes.
I had a couple of questions about delivery and timescales so called first and they were really professional and very helpful,
The blinds arrived within the estimated timeframe and were really well packaged.
They were easy to install and fit perfectly!
The fabric is beautifully printed and standard of finish is excellent.
They look absolutely wonderful and even better than I imagined!
We will definitely be buying again in the future!

13 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much Sarah! We're thrilled to hear you had such a good experience with us. Positive feedback is always nice to hear, especially so coming from a returning customer.

Rated 5 out of 5 stars

Excellent service

Excellent service, free samples, delivered quickly, then purchase made and delivered next day, thank you.

2 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you Robert!

Rated 5 out of 5 stars

I have been using Ada & Ina for years…

I have been using Ada & Ina for years for bedding and curtains, easy guide to help with measuring and beautiful fabrics to choose from and always professionally made, the communication is really good throughout the process too. Really excellent company.

1 September 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Many thanks, Tina, for your kind words. We're so pleased to hear you're happy with our work!

Rated 3 out of 5 stars

I ordered a roman blind

I ordered a roman blind, in linen. Unfortunately the colour of the sample I received before ordering doesn't match the final product! I contacted the company, but they said there was nothing they could do and this is disappointing. Also, it took one month to receive my blind, despite this company requires Full Payment when ordering. The blind, other than for the colour, is good quality and well manufactured.

27 July 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Dear Ale,

Thank you for your review and valuable feedback – we truly appreciate it.

We're genuinely sorry to hear the colour of your new blind didn't quite meet your expectations based on the sample. Upon reviewing your order, we noted a significant time difference between your sample (March 2024) and your main order (July 2025). As per our terms and conditions, and due to the natural characteristics of linen, dye batches can vary over time, meaning a sample from over a year ago may not precisely match current stock. We understand this can be frustrating, but our team's response would have been consistent with our policy regarding such time lapses between sample and main orders.

Please also accept our sincere apologies for the delay you experienced with your order. We had a temporary period of reduced staffing at that time, which unfortunately impacted our usual swift service. We absolutely should have kept you much better informed throughout the process, and for that, we are truly sorry.

On a positive note, we are genuinely pleased to know that you found the blind itself to be of good quality!

Rated 5 out of 5 stars

Excellent speed and service overall…

Excellent speed and service overall with few comments as follows:
Samples are free as well as free postage which is rare. These arrived very quickly and were well labelled. Very helpful.
Quality of fabric is lovely so I ordered 1 metre to test before placing the full order. Speed of delivery was great but disappointed by the cost of delivery @£7.99 for 1 metre. Could this have gone royal mail for less instead of DPD?

2 August 2025
Unprompted review
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Reply from Ada & Ina Fabrics

Thank you so much for your feedback regarding our service! We're absolutely delighted you were happy with it.

We really appreciate you raising the point about shipping costs and completely understand wanting to keep them down. We use DPD for their reliable, fully tracked service, and at £7.99 it actually works out a little less than Royal Mail’s equivalent, which is charged at around £8.62 for a company of our size.

Please be assured that we’re always reviewing our options to keep the best balance between cost and service.

We really hope to see you again soon!

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