Lindo GuitarsReviews 

466
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are delighted with the products, describing them as beautiful, high-quality, and offering excellent sound. People consistently praise the instruments for their playability, often noting they are lightweight and well-balanced, making them a joy to use. The customer service is frequently highlighted as outstanding, with staff members being helpful, responsive, and efficient in resolving issues. Reviewers appreciate the fast shipping and the careful packaging of their orders, ensuring products arrive in perfect condition. However, some customers noted minor cosmetic blemishes on their guitars or issues with machine heads being clunky. A few also mentioned that the Luminlay fretboard side dots did not glow for an extended period, which was a slight disappointment.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the guitars for their beautiful appearance,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautiful appearance, high-quality... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers highlighting their friendliness,... See more

Customer service

People report positive experiences with customer service, highlighting fast, fantastic, and amazing care and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied

Rated 5 out of 5 stars

Brilliant, Flynn has directly helped to resolve an issues very quickly. The incorrect bass strings were sent to me and he arranged for a new set to be posted out. Absolutely smoothly - fast and fantas... See more

Company replied


Company details

  1. Guitar Store
  2. Musical Instrument Store

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

466 reviews

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4.9

All reviews

(466)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Absolutely faultless from start to finish. The guitar was stunningly beautiful. I ordered the wrong style in error so I needed an exchange, which isn’t always easy when buying online. Simon handled my mistake brilliantly and with the best customer service I’ve ever experienced. An easy 5 stars to give! Thank you so much for such outstanding quality and service.

30 December 2021
Unprompted review
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Reply from Lindo Guitars

Hi Deb! So kind - thank you very much for this most excellent endorsement. It is customers such as yourself that make our life that much easier! Wishing you all the best from all of us here at Lindo Guitars :)

Rated 5 out of 5 stars

Lindo electro acoustic guitar quality Xmas present!

May wife gave me a Lindo ORG-SL Slim Blue Electro Acoustic Guitar with Preamp and LCD Tuner for Christmas.
It was well packed and came with a free carry case and built in tuner which was a real bonus.
It is a beautiful guitar to look at and has a real quality finish.
It sounds great and plays really well.
I would highly recommend this guitar and the company and it’s so nice they are based in Bristol.

29 December 2021
Unprompted review
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Reply from Lindo Guitars

Thanks very much for the support Brian! We very much appreciate it and welcome you to the Lindo Guitars family :)

Rated 5 out of 5 stars

Beautiful guitar

Beautiful guitar, Amazing service. The guitar itself was shipped safely and packed really well. Beautiful sound.
The only downside is the built in tuner didn't work on arrival but didn't really bother me as you can get a tuner for nothing these days.

23 December 2021
Unprompted review
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Reply from Lindo Guitars

Many thanks for the review Elora! Hopefully, after now speaking with you, you are have sorted that slight technical hiccup! All the best from us here at Lindo Guitars :)

Rated 5 out of 5 stars

LINDO BIRCHWOOD CAJON DRUM ADJUSTABLE V-SNARE - MADE IN SPAIN

I'd been looking an organic, go anywhere, percussion instrument, to accompany my Neptune acoustic bass. This cajon feels very well made and feels nice to the touch. The tones are rich and full and a nice blend of woods, giving this instrument a lovely tactile and balanced feel, with plenty of bass and snare sounds. I also purchased the padded carryall ruckbag, which is also very well made and fits the cajon perfectly, protecting it for my travels.

21 December 2021
Unprompted review
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Reply from Lindo Guitars

Hi Neil and thanks again for the repeat purchase. It's customers like you that keep us doing what we're doing and we really appreciate that. Wishing you the best with all your musical endeavors!

Rated 5 out of 5 stars

Beautiful Guitar and Excellent Service

Very happy with my guitar purchased at Lindo Guitars! I bought the Blue Shark electro-acoustic guitar and all my friends envy me for this beautiful and unique guitar! Beautiful design, great sound and very handle to play, I am really enjoying playing guitar!
Speedy delivery, I got it the day after my purchase online and excellent customer service. I definitely recommend Lindo Guitars, thank you very much!

21 December 2021
Unprompted review
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Reply from Lindo Guitars

Very much appreciate the support Maria and thank you for kindly sharing your experience. All the best from us here at Lindo Guitars in Bristol :)

Rated 5 out of 5 stars

I love my guitar in fact I loved it so…

I love my guitar in fact I loved it so much I bought one for my son. I like to buy local or at least support British businesses so Lindo was a no brainer. The aftercare is fantastic I bought the guitar for beginners as it has a slightly slimmer neck and their dvd for beginners. The guitars sounds lovely and rich, my husband says it make a nice ching ching sound ! To me it sounds like a perfect rendition of 'Sweet home Alabama' hey ho!! Delivery and packaging was great. I am very happy with my purchases. See you at the O2 fans 😁🤘🎶

20 December 2021
Unprompted review
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Reply from Lindo Guitars

Thanks so much for the review Tiffany - that's awesome to hear you and your son both have the same Lindo guitar. Now just to convince your husband and start that family band you've always dreamed of haha! :)

Rated 5 out of 5 stars

Great quality baritone ukelele

I've had my Lindo baritone uke for about a year now and it's very hard to put it down. It's a really well made instrument with a lovely sound, and a real upgrade from my last (another brand). Pleasant service, too. Highly recommend!

18 December 2021
Unprompted review
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Reply from Lindo Guitars

Thank you so much Hollie - great to hear how well you are getting on with the Lindo Little Feeling Baritone :)

Rated 5 out of 5 stars

Acoustic Fractal Guitar

Amazing guitar! I got the Fractal guitar for my son and he absolutely loves it. Not only does it sound good, but it also looks amazing. Great to buy from a UK company too. Lindo customer service is friendly and responsive. Would definitely recommend!

18 December 2021
Unprompted review
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Reply from Lindo Guitars

Excellent to hear Estelle - thanks very much for the kind support :)

Rated 5 out of 5 stars

Me and my Lindo uke.....

Just to say, my Lindo Concert uke has exceeded my expectations. Being a complete beginner, this slightly bigger scale I find much easier to handle. It’s a really well-made instrument and sounds really good. Worth the extra cost compared with other makes: after all, you get what you pay for. Great service from Lindo in Bristol- what’s not to like?

18 December 2021
Unprompted review
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Reply from Lindo Guitars

Thanks so much for the review David - glad to hear the Lindo Little Feeling uke has made a big impact :)

Rated 5 out of 5 stars

Absolutely awesome fantastic!

Initial experience pre-purchase:
Before purchasing my bass, I called the shop and was very well informed about company's policy on returns and exchanges if you are not happy with a product.

The bass guitar I purchased:
Lindo PDB Purple Dove Electric Bass Guitar.
Great bass. Beautiful artwork and finish. Really light in weight.

Customer Service experience:
Had a follow up call from a representative named Max with whom I had a good long conversation with about strings, pickups and manufacturing and pointed out my opinion on their bass product.
I've never received a follow up call regarding an instrument or even a product/tangible item I've purchased before, or nothing that I can remember.
Keep up the good work!

Thank you initial Sales Rep
Thank you Max
and Thank you Lindo Guitars!

18 December 2021
Unprompted review
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Reply from Lindo Guitars

We love to read this kind of review Richard - thanks so much for taking the time to share with others. Welcome to the Lindo Guitars family :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Could not fault at all - really helpful in making sure I selected the right guitar for me (as a beginner) and not overselling me something I didnt need.
Love how colourful their acoustic guitars are as well, and incredible value for the price. Also great that to support an independent UK company.

17 December 2021
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Thanks you so much for the great review - happy to hear you are happy with the service and product you received. It was our pleasure to help and we wish you all the best! Kind regards, Lindo Guitars

Rated 5 out of 5 stars

Lindo 931C Mahogany

Lindo 931C Mahogany
Purchased to learn guitar during lock down. The quality and sound of this guitar is exceptional for the low price, which included a stand, gig bag, spare strings, strap, and DVD. Set up with light gauge strings it is perfect for the beginner like me.
Nice action and well set up. I am very happy with my purchase and would highly recommend this guitar kit.

17 December 2021
Unprompted review
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Reply from Lindo Guitars

Hi David and thanks very much for sharing your experience! Glad to hear everything worked out. Wishing you all the best from us here at Lindo :)

Rated 5 out of 5 stars

NEPTUNE matte black

Purchased a neptune acoustic.

For £249 it is a bargin.
No issues with the build quality the guitar is solid and sounds great with the offset sound hole. Preamp is absolutely great once you can get to know it and the xlr/jack options is super handy if you need to adapt for venues

Great for percussive play. Although the pezio is alittle sensitive to the bangs but its not what it was installed for.

With the gig bag included its great to take around a campfire. And its held up well

Customer service wise cant fault the guys order came with full tracking and always an email away

17 December 2021
Unprompted review
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Reply from Lindo Guitars

Thanks so much for the support Stephen! We really appreciate your business and wish you continued enjoyment with your Lindo Neptune :)

Rated 5 out of 5 stars

Great customer service and the guitar…

Great customer service and the guitar (shark) is beautifully designed and plays very nice with a crisp sound

17 December 2021
Unprompted review
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Reply from Lindo Guitars

Thanks again Les, two reviews were not necessary but we appreciate it ha! :)

Rated 5 out of 5 stars

Guitar was perfect

Guitar was perfect. Sounds gorgeous, and can’t fault delivery

17 December 2021
Unprompted review
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Reply from Lindo Guitars

Excellent to hear Leonie! Many thanks!

Rated 5 out of 5 stars

Fantastic experience from start to finish

I contacted the team at Lindo as we were let down by another supplier. They were absolutely fantastic and whilst they didn't have the guitar i wanted, they talked me through other options and the performance of them. They took the time to understand what I was looking for and actually cared about me buying the correct guitar for my son, rather than just getting a sale. Just a great experience from start to end. Thank you so much Lindo Guitars.

17 December 2021
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

A pleasure to receive your review Lisa! So glad we able to provide top support for you - it's a pleasure for us to be of service. Wishing your son all the best with his Lindo Neptune!

Rated 5 out of 5 stars

Lovely guitar and good accessories

Lovely guitar and good accessories. Delivery was excellent and arrived the following day I put order in. Well recommended.

17 December 2021
Unprompted review
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Reply from Lindo Guitars

Great stuff Michael - thank you very much for your kind words and support!

Rated 5 out of 5 stars

Excellent products at reasonable price

Purchased a Lindo acoustic guitar as a beginner. Extremely happy with the product and Lindo's customer service is second to none. I can heartily recommend the company.

16 December 2021
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Thanks very much for voicing your recommendation Stuart - it's great to hear! Wishing you all the best from us here at Lindo Guitars :)

Rated 5 out of 5 stars

I bought the Neptune and love it

I bought the Neptune and love it. It has decend sound, good materials and the company responded fast when it was out of stock and then it arrived.
I particularly like the quirky design of the Neptune that draws a bit of attention, distracting listeners from my poor performance skills!

16 December 2021
Unprompted review
Lindo Guitars logo

Reply from Lindo Guitars

Many thanks Tony! Splendid to hear and thank you for the support!

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