Lilac Lettings have been absolutely wonderful from the very beginning. We rented our first ever home with them in our early 20s, and they've always been there to support us and offer advice wh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lilac Lettings have been absolutely wonderful from the very beginning. We rented our first ever home with them in our early 20s, and they've always been there to support us and offer advice wh... See more
Company replied
Really pleased with the service from Lilac Lettings. The team were friendly, helpful and always quick to get back to us. They made the whole process easy and stress-free, and we’re now happily settled... See more
The whole process of enquiring, viewing, referencing and signing was seamless. The Team were professional, friendly and helpful from start to finish, and I would highly recommend Lilac for any house... See more
The whole transition from deciding on the house we wanted to getting the keys, was such a smooth operation. Debby and Mark are fantastic and very thourough, explaining every detail, even the smallest... See more
Company replied
We are an independent local family run business, who are friendly and approachable. We are small, but that's what makes us successful. We are committed to being the best agency that our Vendors, Buyers, Landlords & Tenants have ever dealt with... and do you know what? So far, so good! :-) We’d love the opportunity to help you & your family with all your property needs, but we know you’re not all the same. Let us tailor things to suit you? If you’re already a loyal Lilac customer, thank you for your business. Please continue to share your experience, after all, word of mouth is our biggest asset. Regards The Team Lilac.
24 Bryn Street, WN4 9AU, Wigan, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very organised and polite agency, helping with everything. Also very fast doing paperwork .

Reply from Lilaclettings
I have been with Lilac Lettings for some years now and can honestly say best letting agents I've dealt with, very professional while still maintaining that family feel, will always go above and beyond for their clients. I would highly recommend them to anyone looking to rent.

Reply from Lilaclettings
The experience that I have received through Lilac Lettings has been great. All the staff went above and beyond to make sure my requirements are met, finding us a home within weeks of asking. Thank you all for the fantastic work done I am grateful.

Reply from Lilaclettings
At Lilacs Lettings they are very good at their job.
If you want to deal with serious and reliable professionals whom you can trust, do not hesitate to contact them.
Best letting agents ever.

Reply from Lilaclettings
Very helpful. Service exceptional. Good local family business. Would highly recommend to friends and family

Reply from Lilaclettings
Having letted a few houses recently and dealt with a different letting agent for each one. We found Lilac at the top of the list as they were the easiest and most comprehensive to deal with even over the Christmas period.
The house we rented hadn’t been rented before so there was a couple of minor issues and Lilac were quick to respond. We would recommend using them.

Reply from Lilaclettings
Absolutely Amazing company with an amazing Lady called Debbie working there, she went above and beyond her role even suggesting a top quality mortgage broker (Jacky Hohol) when our first attempt failed.
She communicated between me, my partner and the vendor for the transition to go through with ease.
I can't recommend Lilac and Debbie enough absolutely amazing. THANK YOU LILAC for helping us get our first home 🏡 ❤️

Reply from Lilaclettings
Lilac letting are fabulous they sold my late mother house and they helped me so much all of them that work there and I can’t thank them enough

Reply from Lilaclettings
We recently moved into a nice house with the help of this agency!!
I want to mention that they were very kind, responsive and had good intentions and positive and beneficial guidance for our family!
As well as very responsive in terms of the damage to the house, they quickly solve the problem!
I highly recommend!
Their friendly staff make the name of the agency!!!
The best!

Reply from Lilaclettings
As a 1st time renter Deb and Mark walked me through all the options available, so professional and highly experienced, they made feel at home in my new home, anyone who is considering renta home Lilac is your one stop shop

Reply from Lilaclettings
Lilac are a local company in Wigan and I have not a bad thing to say about them .
Very professional and knowledgeable to the current day standards not going for the first person that enquires .
Kept me updated with all good and bad information about potential tenants .
Would strongly recommend, keep up the good work lilac

Reply from Lilaclettings
I have just moved into a lovely home with Lilac lettings, a great experience with excellent communication and a smooth transaction of signing agreements & collecting the keys. A family run business with true family values used running their business. Made us feel reassured throughout, with no stone unturned.
The best in the Wigan area by far and highly recommend!
Thank you for making what can be a stressful time, easy!

Reply from Lilaclettings
This is the best company I have dealt with in my 30yrs of property dealings.
They actually treat the property as their own!!!! Yes how very rare is that.
They are concientious and always in touch with great communication.
Cannot recommend them enough for management and sales.
They are the right people in the right job. Thank you to all.

Reply from Lilaclettings
I would like to thank All at Lilac Lettings for managing my Rental Property for over 6 years and the Sale of the property in which they went up and beyond.
In this time, I found them to be Professional, friendly and helpful and would highly recommend their great Service.

Reply from Lilaclettings
As a landlord using them for the first time I have found them professional but friendly and they have a good rapport with the tenants .
They have provided me with a good tenant on a long term basis.
Would happily recommend them to anybody looking for a letting agency who has got the landlords and tenants interests at heart.

Reply from Lilaclettings
I can't thank Debra and her team at Lilac Lettings enough for turning what was my nightmare into a positive experience. They went above & beyond to help me secure my new home . They are both professional, kind, efficient, empathetic & most of all care & nothing is too much trouble. I was updated regularly with progress. If you are looking to Rent/Buy or Sell you will not find a better Agent. Highly recommend.

Reply from Lilaclettings
Superb family run business. Extremely helpful and really prompt responses to any issues. Would highly recommend them to anyone as a brilliant service and lovely people to deal with.

Reply from Lilaclettings
We rented a property through Lilac Lettings and nothing was too much for them. From the initial application, through the periodic inspections and dealing with faults, right up to when we ended our tenancy they were always friendly, helpful and proactive.

Reply from Lilaclettings
We rented a property from Lilac Lettings. They was stupendous with everything. They are very, very helpful. Staff were brilliant and extremely pleasant. Nothing was to much trouble. We could not fault them at all. Thank you so much. We appreciated your help. HIGHLY RECOMMENDED
Deb/Karl

Reply from Lilaclettings
I was a Tennant of lilacs for just over 3 years and I can happily say I have never had such a helpful lettings agent

Reply from Lilaclettings
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.