Arrived before estimated delivery time, lovely card with personalisation correct but did experience some issues with Etsy not replying to my message querying about the card! why do they say contact us... See more
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Bought two cards for my granddaughters second birthday and they are adorable! They came surprisingly fast and in great condition with good packaging. Very happy and will definitely shop here again
A good selection of cards to chose from and very easy to personalise on both the front and inside the card. Packaging was excellent and loved the lilac tissue wrapping and stickers - a really great se... See more
Company replied
I ordered 2 birthday cards for my grandchildren as I have ordered from Lilac Kitten previously. The cards are beautiful and good quality. I wouldn’t hesitate to order from them again and can highly re... See more
Company details
Written by the company
Small handmade business providing cute and quirky personalised greetings cards for all occasions. We also sell invitations, prints and stickers! Proud to be plastic free.
Contact info
United Kingdom
- sales@lilackittendesigns.com
- lilackittendesigns.com
4.9
Excellent
203 reviews
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First class service!
First class service. Beautiful cards. Arrived in time. Will definitely buy from here again.
16 November 2024
The cards are all amazing
The cards are all amazing. Very quick service and delivery. Will definitely use again
16 November 2024
Just what I wanted
Just what I wanted, lovely design. Well wrapped and quick delivery.
7 November 2024
Lovely card...just what I was looking…
Lovely card...just what I was looking for
Fast delivery too
27 October 2024
Great service
Great service, well packaged and delivered on time. Lovely personalised cards, good quality.
26 October 2024
Lovely product but better packaging please
The notebook I ordered is lovely but unfortunately the packaging was a little inadequate and it got wet on delivery and was torn and the notebook was only slightly damaged but I would suggest packing this lovely notebook in a padded envelope with some protection against getting wet.
16 October 2024
Reply from Lilac Kitten Designs
Hi Sharon, thanks so much for your feedback! I'm so sorry to hear that your notepad was damaged by Royal Mail during delivery. We've sent thousands of orders using plastic-free boardback envelopes and tissue paper and we've only ever had a few arrive with water damage due to the weather, but on the rare occasion it does happen I completely understand and share any disappointment caused - we'll always replace damaged items, as a small business we really care about our customers and we always go the extra mile wherever we can. We'd be happy to provide a replacement notepad for you - if you could please send some photos of the damaged item and the packaging to sales@lilackittendesigns.com we can get this sorted for you. Thank you so much for your support of our small business, it's really appreciated! Kind Regards, Kate
My order was a little bit different…
My order was a little bit different than what was advertised. I added a message to the company stating what I wanted, and it came with exactly what I wanted with the correct wording and numbers.
14 October 2024
Brilliant all round
Beautiful designs, excellent quality, very reasonable prices and fast delivery. Highly recommend. I’ve always been delighted with my orders from here.
19 October 2024
Watch out for custom duties in the EU
First of all, I love the designs and products from Lilac Kitten. However, I live in the EU, and had to pay customs at the front door which cost as much as the product itself.
Another issue was that the cover had also come off, and I had to reglue it back together.
19 September 2024
Reply from Lilac Kitten Designs
Hi Tom, thanks so much for your feedback! I'm so sorry to hear of the troubles with your order. As your order was shipped from the UK to Germany unfortunately customs charges can be applicable since the UK left the EU, we have some information about this on our delivery page - unfortunately customs charges are out of our control but I completely understand any frustration caused. I'm so sorry to hear of the damage to your order in transit - if you send us some photos of the damaged item I'd be happy to take a look into this for you and we can provide a solution, our email is sales@lilackittendesigns.com. Thank you so much for your support of our small business, it's really appreciated! Best Wishes, Kate
Lilac Kitten Designs is a lovely shop.
Lilac Kitten Designs is a lovely shop.
The prices are very good for personalised items & the choice of options are brilliant, items are so well made & packaged very well .
I wouldn't hesitate to purchase more items from this shop.
20 September 2024
Reply from Lilac Kitten Designs
Hi Shelley,
Thank you so much for your lovely review, I'm so happy to hear that you like the card and notepads! Thank you so much for your order from our small business, we really appreciate your support! If you ever have any enquiries about anything on our shop feel free to message me at any time :)
Best Wishes,
Kate
Quality cards
quality cards, great designs, wording added on the inside of the card at request. New lines added.
19 September 2024
Reply from Lilac Kitten Designs
Hi Ted,
Thank you so much for your lovely review, I'm so happy to hear that you like the cards! Thank you so much for your order from our small business, we really appreciate your support! If you ever need a certain special card feel free to message me at any time :)
Best Wishes, Kate
Would use again.
Responded quickly and helpfully to query. Card good quality. Arrived in very good time, and was beautifully presented for delivery, with tissue paper and stiff envelope. Would use again.
23 August 2024
Very pleased with this card
Very pleased with this card. Lovely quality and inscription as requested. Would recommend.
4 August 2024
Great card and service
I ordered a beautiful card from Lilac Kitten and by mistake used an old email address. I only realised when I hadn't received confirmation of my order. I contacted the supplier who quickly confirmed my order and emailed the details to my correct address. The card was received by the recipient very quickly. A pleasure to order from them, a lovely personalised card at a very good price.
4 August 2024
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