I ordered my package at 2nd June. On the 4th I got an email saying it was send and should arrive within a couple days. Two weeks later it was still not there. The shipping company said they haven’t re... See more
Company replied
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I ordered my package at 2nd June. On the 4th I got an email saying it was send and should arrive within a couple days. Two weeks later it was still not there. The shipping company said they haven’t re... See more
Company replied
We stumbled upon the Lila shop at the Christmas Market on holiday in December. What a treat! The make-up bags are gorgeous and we purchased five! We also bought the loveliest pink carryall bag. Amazin... See more
I have ordered 2 hair clips for my girlfriend because I broke her old ones. They are very nice and colourful and my girlfriend is very happy with them so very satisfied with my purchase!
I have always struggled to find hair clips that are durable and cool-looking, but Lila Amsterdam’s hair clips did the trick! I bought my first one almost two years ago and I still love it and use it.... See more
Onze haarclips zijn geschikt voor elk haartype en zijn extra stevig. Wij hebben clips voor zowel dik als fijn haar. Wij gebruiken geen plastic materiaal voor onze clips, maar wij maken gebruik van acetaat. Dit materiaal is super sterk en heeft een mooie glans. Ook is het biologisch afbreekbaar en dus minder schadelijk voor het milieu. Met deze clips weet je zeker dat je haar goed zit!
Vlietstraat 76, 1075 VE, Amsterdam, Netherlands
Asks customers to review
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Replied to 47% of negative reviews
Typically replies within 1 week
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EDITED: After a lot of back and forth, and more than a month after I made the order it arrived. Although it did not arrive with everything that I ordered (mistake in color of toiletry bags), Suus promised to help get me the correct products I ordered. Although communication was hard at times, the tote bag was very good quality. As a small business I am sure they will grow and learn from these complex experiences and hope to shop new products in the future.

Reply from Lila Amsterdam
I bought a large toiletry bag, it has a lot of capacity and it is very pretty. Due to the delay in shipping, the creator of the brand gave me a pair of hair clips. A very kind gesture on her part.
Stunning hair clips with great quality, I am in love with this brand
The hair clips are great and a very good quality; they are very strong. Also quick and excellent delivery. Would definitely recommend!
Nice designs, trendy and it fits my hair perfectly. Also, very fast delivery :)
I am extremely happy with my Lila hair clips. It was delivered so quickly and the clips are of excellent quality. Thank you! I will buy again from you.
Very fast delivery service in Amsterdam! High-quality hairclip, really unbreakable!
Very kind employees, very good service. Would definetly recommend!
The quality of product is satisfying. Also recommend it as a gift. It comes with cute packaging 🌞
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