Lila Amsterdam Reviews 

445
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I ordered my package at 2nd June. On the 4th I got an email saying it was send and should arrive within a couple days. Two weeks later it was still not there. The shipping company said they haven’t re... See more

Company replied

Rated 5 out of 5 stars

We stumbled upon the Lila shop at the Christmas Market on holiday in December. What a treat! The make-up bags are gorgeous and we purchased five! We also bought the loveliest pink carryall bag. Amazin... See more

Rated 5 out of 5 stars

I have ordered 2 hair clips for my girlfriend because I broke her old ones. They are very nice and colourful and my girlfriend is very happy with them so very satisfied with my purchase!

Rated 5 out of 5 stars

I have always struggled to find hair clips that are durable and cool-looking, but Lila Amsterdam’s hair clips did the trick! I bought my first one almost two years ago and I still love it and use it.... See more

Company details

  1. Fashion Accessories Store

Written by the company

Onze haarclips zijn geschikt voor elk haartype en zijn extra stevig. Wij hebben clips voor zowel dik als fijn haar. Wij gebruiken geen plastic materiaal voor onze clips, maar wij maken gebruik van acetaat. Dit materiaal is super sterk en heeft een mooie glans. Ook is het biologisch afbreekbaar en dus minder schadelijk voor het milieu. Met deze clips weet je zeker dat je haar goed zit!


Contact info

3.9

Great

TrustScore 4 out of 5

445 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(445)

183 reviews in the last 12 months

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Rated 3 out of 5 stars

Long wait times, good quality items.

EDITED: After a lot of back and forth, and more than a month after I made the order it arrived. Although it did not arrive with everything that I ordered (mistake in color of toiletry bags), Suus promised to help get me the correct products I ordered. Although communication was hard at times, the tote bag was very good quality. As a small business I am sure they will grow and learn from these complex experiences and hope to shop new products in the future.

29 August 2024
Lila Amsterdam logo

Reply from Lila Amsterdam

Hello Sabrina,
We have contact with the e-mail the whole time. I have send you your track and trace, in the track and trace, I can see your order is delivered. Please contact me through WhatsApp.

Rated 5 out of 5 stars

Great hair clips

The hair clips are great and a very good quality; they are very strong. Also quick and excellent delivery. Would definitely recommend!

23 July 2023
Unprompted review
Rated 5 out of 5 stars

High quality

The quality of product is satisfying. Also recommend it as a gift. It comes with cute packaging 🌞

7 December 2022
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