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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

These people are a SCAM!!

These people are a SCAM!!! I made on February 3rd at 10:29 for my daughter’s 21st birthday which is today 18th April. I purchased five tickets for her and her friends and received the verification, QR codes, order reference number and invoice.

However, when my daughter arrived at the event, she was told that the codes were invalid. Furthermore, the venue staff was unable to locate my email or reference code in their system. Despite the anticipation for this festival, my daughter and her friends were turned away because there was no one available on-site to resolve the issue.

I'm totally disappointed by this experience. I have send an inquiry on their "form" and email (with evidence) detailing the experience and NOTHING! I would like a formal response explaining this failure and a full refund for the tickets.
This is unacceptable and unprofessional from the ticket provider FIXR and event organiser. Will never use or recommend. Sadly wasted time and money.

18 April 2026
Unprompted review

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