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Lighting Concepts Reviews 13

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TrustScore 4 out of 5

4.1

Lighting Store
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Company details

  1. Lighting Store
  2. Fireplace Store
  3. Lamp Shade Supplier

Contact info

4.1

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I ended up looking through their entire…

I ended up looking through their entire selection of fixtures because I needed some light bulbs. I came across some exquisite pieces that I had never seen before. When I had a query regarding fittings, the customer service guided me, which I found was also helpful. Although we didn't purchase a large fixture this time, we did bookmark the website for our upcoming living room renovation. Overall, they have an excellent selection.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to talk about my…

I just wanted to talk about my experience installing wall lights in our hallway. With so many options available online, I was a little overwhelmed, but their website made it simple to focus. opted for a contemporary look, and they appear sophisticated. It was easy to install. Our entrance area has completely changed; it is now much more inviting.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

I replaced all of the lightbulbs in my…

I replaced all of the lightbulbs in my living room with brand-new LED ones that I purchased, and they've changed everything. The colour temperature feels perfect, and it is brighter and more energy-efficient. It significantly alters the atmosphere of the room.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a floor lamp for my reading…

I purchased a floor lamp for my reading space last month, and it's ideal. The light quality is ideal for late-night reading sessions, and the design is sleek without being overly minimalist. Neither the order nor the delivery had any problems. Everything was packaged neatly when it arrived. Because he always takes it for his side of the room, my partner insists that I should have purchased two!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

My ordered hanging light was delivered…

My ordered hanging light was delivered promptly and in excellent packaging. It's contemporary and gives my kitchen an effortless style boost. I adore how it adds brightness to the room without being too bright.

5 July 2025
Unprompted review
Rated 5 out of 5 stars

We really couldn't be more pleased with…

We really couldn't be more pleased with the chandelier we ordered for our dining room. From beginning to end, the entire process went smoothly. The fixture itself is stunning, and delivery was faster than anticipated. It's now a major topic of conversation when we have visitors. The light it emits during dinner creates such a cosy atmosphere, and the quality feels high-end.

5 July 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Thank you so much for your wonderful feedback! 🌟

We’re absolutely delighted to hear that your chandelier exceeded expectations and that it’s become a centerpiece in your dining room. It’s great to know the delivery went smoothly and that the light adds such a cosy atmosphere to your dinners.

Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We hope to see you again soon!

Warm regards,

The Lighting concepts team.

Rated 5 out of 5 stars

Very good lamp collection and good…

Very good lamp collection and good client support

29 October 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Thank you very much for your kind words!

We’re delighted that you enjoyed our lamp collection and appreciated our customer support. Your satisfaction means a lot to us!

We’ll continue doing our best to keep you satisfied. 🌟

Best regards,

The Lighting concepts team.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. The light fits perfectly in our kitchen.

22 October 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Thank you so much for your kind feedback!✨

We’re delighted to hear that the light fits perfectly in your kitchen and that you were satisfied with our service and delivery time.

We truly appreciate your trust and hope to see you again soon!

Best regards,

Lighting concepts teams.

Rated 1 out of 5 stars

Total scam

Total scam, €80 spend on two lights 5 weeks ago with no delivery, no tracking code and no response from multiple emails. Steer clear!!!

22 July 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Hi Agata,
We’re truly sorry for the lack of delivery and communication, this is not the experience we want for our customers.

We cannot locate your order with the information provided here. Could you please email us at contact@lightingconcepts.ie
with your order number and the email used at checkout?
Once we have this, we will either reship your order immediately or issue a full refund, depending on your preference.

We’re here to resolve this for you as quickly as possible.

Customer Service, Lighting concepts

Rated 1 out of 5 stars

This is a scam reseller of Temu garbage…

This is a scam reseller of Temu garbage from China. They sold me a light that melted on first use. A massive fire risk. They are refusing to refund me. Buyer beware. Their customer service is a joke.

1 February 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Hi Stephen,
We’re sorry to hear about your experience. Product safety is extremely important to us, so we want to look into this urgently.

We have not been able to locate your order from the information here, could you please contact us at contact@lightingconcepts.ie
with your order number and a photo/video of the issue?
If the product is faulty or unsafe, we will of course issue a refund or replacement immediately.

Just to clarify : we are not a Temu reseller. Our items are sourced through verified suppliers and every reported defect is reviewed individually so we can investigate properly with the manufacturer.

Please reach out so we can resolve this for you as quickly as possible.

Customer Service, Lighting concepts

Rated 1 out of 5 stars

Lightingconcepts.ie is a scam…

Lightingconcepts.ie is a scam website,their server is based in France and they pay taxes to France. I made an order and criquet silence since then. Reviews on website ae either deleted or filtered. It has nothing to do with a lights store in Letterkenny. Dont buy from the website!!!

4 February 2025
Unprompted review
Lighting Concepts logo

Reply from Lighting Concepts

Hi Kateryna,
We’re sorry for the delay you experienced, this is not the service level we aim to provide.

To clarify : Lightingconcepts.ie is not linked to the Letterkenny shop you mentioned, and we are not affiliated with their company. We operate as an online lighting retailer and all customer orders are handled through our support team.

We cannot identify your order from the information provided here. Could you please contact us at contact@lightingconcepts.ie
with your order number so that we can look into the status and resolve this for you (reshipment or refund)?

We do not delete or filter reviews, this Trustpilot page is now officially claimed and all feedback will be visible going forward.

Please reach out so we can assist you directly.

Customer Service, Lighting concepts

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