Lighthousecarcentre Reviews 2

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Used Car Dealer

Written by the company

Established in 1989, Lighthouse Car Centre based in Shoreham by sea, West Sussex, England is a family owned and run business that is very proud of the high level of customer care that our 1000's of happy customers past, present and future enjoy (Why not have a look at our customer feedback page!!). Lighthouse Car Centre is easy to find on the A259 close to Brighton & Worthing, please go to our contact page and click in the Map icon for directions. You can drive in and park on site. Lighthouse car centre offer a unique warranty, click on the warranty tab. Finance is available at very competitive rates, we have been Licensed credit brokers since 1989 and can tailor a package to suit your own particular circumstances. As keen buyers we are always looking for good, well looked after cars with service histories for our used car stock, if you have a car for sale we will be more than pleased to look at it, and hopefully make you an offer! The vehicles at lighthouse car centre are prepared to the highest standard possible ,we make sure that when you view a car at lighthouse car centre you will not be given hard selling tactics,so bearing all these views in mind we are so looking forward to see.


Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed

Having messaged through the Auto trader website on Thursday evening and then via the company website yesterday to express our interest in a vehicle, we went along this morning hoping to view - having had no response to either message. When we got there, the vehicle had 3 flat tyres and clearly hadn't moved for a while. We were told it had only been brought in yesterday and the photos had been AI'd quickly for the website - even though we'd seen it on the website the night before and messaged to view. While we were there, another couple came to collect a car only to be told work needed to be done on it.

1 March 2025
Unprompted review
Lighthousecarcentre logo

Reply from Lighthousecarcentre

Good Evening,

1…We do not advertise on Autotrader,so it looks like you have confused our business with another business.

2..We haven’t received any emails from 1Dog1cat.

3., We wouldn’t have a car on our forecourt with 3 flat tyres,

4..If you could kindly remove this review as it doesn’t represent our garage and put the review onto the garage that you have been dealing with it’ll be much appreciated.

5..We are happy to answer any of your questions if you ring Lighthousecarcentre,shoreham by sea,West Sussex on 01273596959

Rated 5 out of 5 stars

Fair and honest

We saw a car on a website that we liked the look of and called them to arrange a time to view the car. Scott was extremely helpful as I am in a wheelchair. He was polite, friendly and professional. He was NOT pushy and left us alone to make our decision. We felt that the Lighthouse car centre was fair and honest and they have a sticker on the the door saying Auto Trader Excellent customer service-we agree

30 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look