Lightersdirect Reviews 

6
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

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2.4

All reviews

(6)

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Rated 1 out of 5 stars

Got screwed...

Bought a lighter (I'm in the UK). Not wanting to pay additional (customs) fees I allowed it to be sent back by Royal mail. No refund. No email reply. Months ago!
I've been robbed and I am I am outraged and appalled...
Do not trust them.

26 January 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

This is the first time I ordered lighters from the and it was so fast and easy and cheaper than were I was buying them. : )

13 May 2015
Unprompted review
Rated 5 out of 5 stars

so impressed

The lighter i bought as a gift was a preowned dunhill. It arrived promptly and could have easily passed for brand new. I couldn't be happier with it. It made a great gift .

9 March 2015
Unprompted review
Rated 5 out of 5 stars

Legit

Ordered my custom Zippo on Saturday and got it Wenseday. Excellent communication letting me know it was engraved and shipped in one business day.

I will definitely be a repeat customer!

7 August 2014
Unprompted review
Rated 5 out of 5 stars

great engraving. perfect would order again

I emailed an inquiry about an engraved lighter I wanted to have made. Within 24 hrs i had a response. To send the picture. After i sent the picture an hr later i had 2 different examples sent to me. I chose which 1 i wanted and had it in hand 2 days later. It was wonderful. Fantastic customer service as well amd not to mention cant beat the pricing. I will order again for sure as well as let other ppl know how wonderful their services are

30 May 2014
Unprompted review

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