My apprenticeship experience was wonderful. I learned so much about hospitality, safety, and guest relations. I learned how to solve problems and how to initiate professional dialogue with a guest or... See more
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Review summary
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Just completed a level 5 Apprenticeship with Lifetime Training. Lifetime were very supportive. The learning platform is great, but their coaches are amazing. Angela was my coach, and she was incre... See more
Company replied
My learning coach had a lot of belief in me through out and despite personal challenges I am proud to have completed my learning and passed with a distinction. I would highly recommend lifetime traini... See more
Company replied
Flick was an amazing coach who supported me through and Louise’s training days really helped. Would recommend lifetime for anyone
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Company details
Written by the company
Lifetime is the UK's top training provider, offering a wide choice of training solutions to our customers ranging from assessment of training & development needs for organisations to course advice & industry recognised qualifications for learners.
Contact info
291 Paintworks, BS4 3AW, Bristol, United Kingdom
- 0333 0143 669
- support@lifetimetraining.co.uk
- lifetimetraining.co.uk
4.6
Excellent
391 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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Lifetimes interactive learning content…
Lifetimes interactive learning content is brilliant, the tutors are knowledgeable and professional. Lifetimes learning offer is perfect for my current needs.
17 April 2024
Unprompted review
Reply from Lifetime
Hi Chris, thanks for the kind words and it's great to read about your perfect experience! All the best, Lifetime.
Your coach is always there when you…
Your coach is always there when you need help with anything, good with widening your knowledge
16 February 2024
Unprompted review
Reply from Lifetime
Hi Sophie, thanks for your feedback and it's great to read that you had such a supportive coach! All the best, Lifetime.
Don’t waste your time!!
Unprofessional and unreliable company with awful communication, don’t waste your time with them, suggest using other training companies.
29 March 2024
Unprompted review
Reply from Lifetime
Hi there, thanks for leaving us your feedback, and we're sorry to read about your experiences. From the information you've provided here we're unable to get in touch to discuss your concerns further, so please do feel free to contact us on support@lifetimetraining.co.uk. All the best, Lifetime.
Poor communication and lack of interest…
Poor communication and lack of interest for my coaches to help me achieve my goals. Some of the materials are outdated or the links no longer work.
I felt very frustrated the whole way through and unsupported throughout the experience. The first half of my apprenticeship I received little support and relied on Google searches to get the information I needed. And in the second half I felt blamed and rushed for the incompetence and inaction on the part of the coaches.
5 April 2024
Unprompted review
Reply from Lifetime
Hi Heather, thank you for taking the time to leave us your feedback, and we're sorry to read about your experience, which is not what we intend to offer people - in order to address the points you've raised and to see what we can do for you, we've raised this as a complaint and will be in touch directly with the reference and what you can expect. If you need anything else, please don't hesitate to get in touch with us at support@lifetimetraining.co.uk. All the best, Lifetime.
The help and support I got from my…
The help and support I got from my coach Jareena was fantastic
4 March 2024
Unprompted review
Reply from Lifetime
Hi Barry, thanks for your feedback and it's good to hear you had such a fantastic coach! We will pass this onto Jareena as well. All the best, Lifetime.
Victoria Whitaker
Victoria Whitaker was the friendliest, most knowledgeable coach, she made the course easy to understand and fun.
22 February 2024
Unprompted review
Reply from Lifetime
Hi Emily, thanks for leaving us a review and it's great to hear your coach was so good! We will pass this onto Victoria. All the best, Lifetime.
Learner coach is amazing
Love the company used them twice now to complete level 2 and level 3 lead adult care and I can say they have been supportive, informative and my learner coach is amazing, she's calm, understanding, patient and really outgoing.
20 March 2024
Unprompted review
Reply from Lifetime
Hi B J, it's great to hear your feedback and that you've completed not one but two apprenticeships with Lifetime, with such a great coach! All the best, Lifetime.
I like the fact that I can save my…
I like the fact that I can save my answers and get back when I can continue and click finish to submit. This helps alot to save time and frustration.
20 March 2024
Unprompted review
Reply from Lifetime
Hi Florence, thanks for leaving us a review and it's great you found this aspect of the system so useful. If you feel we could have done anything even better, feel free to let us know at support@lifetimetraining.co.uk! All the best, Lifetime.
Great place to achieve what you need to progress in the business
Great place to achieve and move up in the business to management. Easy to use system with easy to manage the modules
1 February 2024
Unprompted review
Reply from Lifetime
Hi Shannon, thanks for the feedback and it's great to hear you got on with the system and were able to use your course at work! All the best, Lifetime.
There always there to help you if you…
There always there to help you if you are struggling with work
20 March 2024
Unprompted review
Reply from Lifetime
Hi Gemma, thanks for the kind words and it's great to hear you had the support you needed! All the best, Lifetime.
Great training program
Richard Stevens the learning coach helped me when I struggled during the course and the course also helped me gain knowledge and understanding in my workplace especially health and safety and the hazards in the workplace
4 March 2024
Unprompted review
Reply from Lifetime
Hi Alex, thanks for leaving us a review and for the amazing words about your coach Richard, we will pass them on! All the best, Lifetime.
Brilliant training provider
Brilliant training provider. Would highly recommend.
13 March 2024
Unprompted review
Reply from Lifetime
Hi Ross, thanks for the great feedback and recommendation! All the best, Lifetime.
My experience with lifetime has been…the BEST
My experience with lifetime has been very positive and continuously improves. I have a very supportive skills coach Victoria gives me all the support I need and more
13 March 2024
Unprompted review
Reply from Lifetime
Hi Tia, thanks for taking the time to leave a review and it's great that you have had such a positive experience! All the best, Lifetime.
Reply from Lifetime
Hi Domenico, thanks for the comment and it's great you had a good opportunity! All the best, Lifetime.
Great service
Great service and even though I'm older learner and struggle with my spelling I'm not made to feel stupid and my confidence has grown since doing apprenticeship
28 February 2024
Unprompted review
Reply from Lifetime
Hi Jemma, thanks for taking the time to leave us a review and it's great that your confidence has grown so much on your course! All the best, Lifetime.
Best Learning Experience
Lifetime is very wonderful place to study and learn new practical skills. The wonderful coaches are always there to help. I am enjoying studying with Lifetimw
28 February 2024
Unprompted review
Reply from Lifetime
Hi Derek, thanks for leaving us a review, it's great to hear you're enjoying your studies and have such wonderful coaches! All the best, Lifetime.
DOES NOT REPLY. Very poor
I had started my job role back in October 2023, I was informed by Lifetime I could start in November 2023. This did not happen and I was still waiting. In January 2024, they had assured me it was end of January maybe mid February 2024. Then I had contact stating it would be end of February 2024 mid March 2024. 3 times, and still no contact directly. I am now with another training provider and they are so much better. Would not recommend using this training provider at all, don't waste your time.
8 February 2024
Unprompted review
Reply from Lifetime
Hi Thomas, thank you for taking the time to leave us your feedback and we're sorry to hear about your experience. It'd be great to speak to you further to understand what may have gone wrong and put this right in future, however we've several learners with the same name so we don't want to use the wrong contact details. If you'd like to get in touch with us at support@lifetimetraining.co.uk, we'd love to speak to you. All the best, Lifetime.
The company is well managed
The company is well managed, gives useful information, and sets you on a great and steady path for the future.
6 February 2024
Unprompted review
Reply from Lifetime
Hi Sophie, thanks for leaving us a review and it's great to hear you're excited about the future! All the best, Lifetime.
My learning coach jenny was the best…
My learning coach jenny was the best none like no other and I'm pleased with how far she has gone past above and beyond to accomplish being a coach
2 January 2024
Unprompted review
Reply from Lifetime
Hi Chloe, thanks for your feedback and it's great to hear how supportive your coach has been! All the best, Lifetime.
Very happy with Lifetime
31 January 2024
Unprompted review
Reply from Lifetime
Hi Martin, thanks for taking the time to leave us feedback and we're glad that you're very happy with us! All the best, Lifetime.
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