Ordered the loungesuite june 19th, said dispatch was delayed and would be mid july at time of purchase, which was fine. Today is September 2nd and we finally have it delivered. Couch itself is gr... See more
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[NOTE: This review is specifically for Lifestyle Furniture NEW ZEALAND (lifestylefurniture.co.nz), as many customers reviewing here are also referring to.] Lifestyle Furniture New... See more
So pleased with furniture and quality .. bought mirrored dressing table and stool set Stunning when set up .. some minimal putting together for table but stool fully assembled Arrived well package... See more
NEVER EVER USE Lifestyle Furniture New Zealand is the worst company I have ever dealt with in my entire life. Received a lounge suite damaged two holes in the fabric, didnt accept the ridiculous off... See more
Company details
Information provided by various external sources
Lifestyle Furniture is a furniture specialist, and we pride ourselves on sourcing and supplying high-quality furniture at great prices. We offer you excellent customer service, and amazing products with fantastic savings.
Contact info
Unit 6, Smithfold Lane, Worsley, Manchester, M28 0GP, Worsley, United Kingdom
- 0333 332 6611
- Info@lifestylefurniture.co.uk
- lifestylefurniture.co.uk
Breach of guidelines
Great storage pouffe for a great price
Great storage pouffe for a great price. Very pleased, thank you
8 December 2022
Tv stand
Tv stand looks absolutely lovely, great staff, very helpful and good communication. Would highly recommend.
12 December 2022
Unprompted review
On-time delivery of my goods….31527440000196
Because my goods were delivered on-time…..
Reasonably priced too…..
23 November 2022
Unprompted review
Great looking chairs
Great quality, arrived fast, easy to order, comfy chairs and look lovely!
30 November 2022
Came as described good value for money
10 December 2022
Great Experience Timely and accurate delivery
Timely and accurate delivery. Well package and quality furniture. Easy to assemble. Delivery men where all to happy to take them to where I required them.
1 December 2022
Unprompted review
Excellent service
Very helpful. Customer service were excellent and they couldn’t have done any more to help. Excellent
6 December 2022
Unprompted review
DO NOT ORDER FROM HERE ! Take your money & don't deliver…
Take your money & don't deliver anything
Absolutely disgusting service from this company.
DO NOT ORDER FROM LIFESTYLE FURNITURE IN THE UK
8 December 2022
Unprompted review
Reply from Lifestyle Furniture
Good Morning Harvi,
I am truly sorry to hear that you are unhappy with our service. Can you please provide me with your order number and any other details so that I can look into this matter and assist you with a resolution?
Thank you.
Kind regards,
Eric K.
I was a little skeptical about ordering
I was a little skeptical about ordering from a company I’ve never purchased from before, but they have been perfect. Fast delivery! Great prices
27 November 2022
Unprompted review
Ordered gunmetal matte but these are…
Ordered gunmetal matte but these are brown not grey.
Came in two pieces however the back panel is bent on both seats and doesnt match the screw holes.
Have emailed pictures and queried the returns policy.
6 December 2022
Reply from Lifestyle Furniture
Good morning Anna,
It's quite unfortunate that you received your chairs in the condition that they were in. Looking at your order, a collection has been raised for the damaged seats scheduled for 14/12, and a refund arranged as per your request.
We take Client satisfaction seriously and we appreciate your feedback as it has given us insight into which processes to improve.
Feel free to reach out to us at customerservices@rattandirect.co.uk if you have any further inquiries.
Thank you,
Eric Kabengi
Highly recommend lifestyle furniture.
Had great experiences with this company, have ordered a couple of items. I damaged one of my items, absolutely my fault, didn’t read the instructions properly! Contacted customer services and they were so helpful and accommodating, even though they didn’t have to be. Furniture is lovely. Would definitely recommend.
6 December 2022
Unprompted review
Fantastic from start to finish
Fantastic from start to finish. Kept me updated every step of the way. Delivery was smooth and on-time and item came built. The delivery guys were polite and very carefully handled the furniture into position. This company is excellent and would recommend to anyone
27 November 2022
Unprompted review
Really good products arrived in time as…
Really good products arrived in time as well.
3 December 2022
Lovely chairs received
Lovely chairs received, easy to place order online good value for money and delivery time was quick , customer service always happy to help
23 October 2022
Unprompted review
Great customer service
Great customer service. Needed a refund as saw the products I had purchased a lot cheaper in the Black Friday sale and it was processed quickly.
16 November 2022
Supporting smaller business backfires! 11 month for delivery.
Ordered some dining chairs on their website, delivery date stated 1st December which was a week from the date I ordered. No chairs arrived on 1st December so I emailed to find out where they were and was told they are not in stock and delivery date was November 2023. The chairs are still showing as in stock and next day delivery on their website. In response to my email complaining I was told on the invoice I received after purchasing it does say Nov 2023 which I now see however you don’t tend to expect the delivery date to shift by 11 months in the 3 minutes between submitting order and receiving an email copy of an invoice and there was no “sorry there is a problem with your order” or anything or that nature simply an invoice which now on review has a small box that says delivery Nov 23.
If they’d have contacted me to say they were out of stock I’d have been more than happy to purchase elsewhere with no hard feelings but had I not have chased them up I’d never have known the chairs were out of stock and I’d have been waiting 11 months for the chairs.
Such a shame as the same chairs are the same price on b and q but I decided to support a smaller business and place the order here which has now been thrown back in my face. Won’t be using again.
1 December 2022
Reply from Lifestyle Furniture
Good afternoon Mike,
I'm truly sorry for the experience that you had shopping with us.
We have been experiencing technical challenges with our website, however, it is currently undergoing maintenance. The lack of communication about your order was as a result of the said challenges.
Looking at your order, I can see that you got assistance from our team.
If you have further inquiries, feel free to reach out to us at customerservices@rattandirect.co.uk, we are more than happy to help.
Thank you,
Eric Kabengi
The mirrored tall boy is beautiful
The mirrored tall boy is beautiful. The packaging was fantastic, i was so nervous about it being damaged. The delivery men were beyond helpful. The order came on time, and from order to delivery was very quick.
23 November 2022
Unprompted review
Reply from Lifestyle Furniture
Good Morning
We're really pleased to hear how happy you are with the chairs that you have purchased from us, but disappointed to hear how unhappy you were with the service that you received from our Customer Service.
Having looked in your order, it appears that there were delays in the dispatch of your orders due to a query over duplicate orders. Please accept our sincere apologies for this. I can see that both your orders have now been delivered to you.
If you have ay further queries in regards to your orders please let us know, or if you wish to elaborate on your disappointment with the service that you have received, please feel free to provide us with some feedback.
Kind Regards
Stephen
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