I can not express how great these guys are. Every effort is made with regular check ins to ensure everything is running smoothly with your policy and if you need to ask any questions they are always... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walk... See more
Company replied
I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time... See more
Company replied
Lianne was awesome! She helped me through each stage of my renewal/ switching process and was able to advise me on the best provider. Made me feel like nothing was an issue! Very grateful for the ser... See more
Company replied
Company details
Written by the company
Get peace of mind knowing you have priority access to private medical professionals and treatment, at the time and location of your choosing. Our team offers a free, impartial and expert service so you know you’re getting the best cover for you, at the best price.
Contact info
Unit 1, Prospect House, 399 Hendon Way, NW4 3LH, London, United Kingdom
- 020 3348 9868
- lifepointhealthcare.co.uk
excellent customer services
The customer rep I spoke to gave me all the time I needed to have my questions answered and then followed up all the emails I sent them with additional questions.
1 January 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the lovely review, we really appreciate it!
Extremely helpful and honest
Extremely helpful team. Tailored exactly what I needed and with a great price. When it came to renewal, Lifepoint negotiated a discount with the insurance company and we got it!
Very thankful to Lifepoint.
2 October 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the amazing review Aliza, it means the world to us! :)
I had a great experience working with…
I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful process feel smooth and straightforward.
1 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the review Ely! We're so glad your experience was smooth and stress free :)
A1 serviceThe service i received was A1
The service i received was A1, just fantastic!
11 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the lovely review Miri!
Best service and advise!!
Best service and advise and most of all not pushing for any price, only honesty!!! highly recommended. and this year again!!!
1 November 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the 5* review, we really appreciate it!
Efficient, Knowledgeable & Helpful
i found Jenna efficient, helpful and knowledgeable. She was absolutely key as to why i signed up.
13 October 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the fab review Daniel - we'll pass your kind words onto Jenna :)
Lifepoint truly makes things work
Lifepoint truly makes things work, no matter the obstacles. Our transition from previous insurers was especially complex, yet their team made it as smooth and stress-free as possible, always remaining professional and composed throughout
1 October 2025
Unprompted review
Reply from Lifepoint Healthcare
What a lovely review Jack! We're so glad we were able to make your experience as smooth and stress free as possible :)
they give amazing service great pricing…
they give amazing service great pricing without comprimising on the policy cover
1 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the amazing review!
They are really up to speed and…
They are really up to speed and working truly in your interest.
10 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for your kind words Anthony :)
Great company
Great company. Look after you so well . Always review your membership when due for renewal . Look after you 100 %.
31 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the lovely review Sheila, we really appreciate it!
Trust worthy and reliable service.
Trust worthy and reliable service.
31 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the 5* review!! :)
Excellent Health Insurance Experience
LifePoint Healthcare has been a reliable and straightforward health insurance provider. The cover is clear, the service is professional, and any queries were handled quickly and efficiently. Reassuring to deal with a company that genuinely cares. Highly recommended.
3 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the lovely review, we're so glad you feel cared for :)
Reply from Lifepoint Healthcare
Thanks for the lovely review Jeremy!
Great support
Very helpful team- Gather all information and find tailored solution for you. Won't get better prices elsewhere.
Thanks for all your support over the years
31 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the 5* review Ben, we happy to continue to support you for many years to come!
amazing company
amazing company, so caring and helpful, they will only sell you what good for you
31 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the kind review, we really appreciate it!
My experience was
My experience was, that I got honest, professional superb advice, and got a fantastic package, covering both health cover and value ,at the same time patiently addressing my concerns and needs.
25 November 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks so much for the 5* review. We're so happy you had a great experience :)
The team were so helpful
The team were so helpful and knowledgeable, not trying to sell, just inform and giving us time to consider different options. Great service.
31 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the lovely review Paul! We really appreciate it :)
Quality customer service
Quality customer service, highly recommend.
1 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the 5* review! :)
Reply from Lifepoint Healthcare
Thank you for the kind review! We really appreciate it :)
great custermer service
4 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the great review!
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