Life Coach Directory Reviews 

37
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TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I had a disappointing experience with this platform. Despite having a profile for 2 months on a trial, I didn’t receive a single enquiry, making the subscription feel like a waste of time compar... See more

Company replied

Rated 5 out of 5 stars

Lovely website, super useful resource to find life coaches. Really well laid out and lots of interesting articles, and I love the magazine too. B Corp company so fab to deal with too! I saw you ca... See more

Rated 5 out of 5 stars

Great team and good source of well matched clients! I really rate the Life Coach Directory as a source for coaching clients and a super service team behind the scenes. Whenever I've had a que... See more

Rated 5 out of 5 stars

I have been with Life Coaching Directory for about 12 years now .I have found it to give me a low , slow, steady amount of clients . Some months better than others but I think , always reflecting th... See more

Company details

Written by the company

Connecting you with professional coaches, online and across the UK. Supporting you to make positive change. Part of the Happiful family.


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3.6

Average

TrustScore 3.5 out of 5

37 reviews

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3.6

All reviews

(37)

1 review in the last 12 months

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Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff, always provide a prompt answer to any questions.
I had some great advice and support from Hannah regarding my profile, which really helped to steer me in the right direction..

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Staff and experience

Becky and the staff at the Life Coach Directory are an absolute delight to work with, always so helpful and professional. I joined the directory a couple of years ago and my experiences have always been fantastic. They don't just direct clients, they also offer many marketing opportunities and other such things. For clients, it is a brilliant place to find a life coach, to make sure they access qualified professionals.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

The Life Coach Directory is the go to place for both coaches and clients alike

I highly recommend the Life Coach Directory for both Coaches and Clients alike. My coaching company has received a steady stream of leads over the past couple of years and the support from the admin team, in particular from Hannah, has been second to none. Coaching is an unregulated industry so it’s great that clients can be assured that any coach they select from the directory will have the requisite certifications and experience. I love that recently the directory asked us (The ADHD Advocate) to do an explainer video on ADHD Coaching which should hopefully encourage ADHDers to engage with a process that will help them tell a new more empowering story about themselves and their ADHD.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Directory with a purpose

Fantastic Directory with professional, friendly staff that always surpass my client expectations.
A directory with a purpose to promote heath professionals to a target audience.
The directory endorses its message of interventions for improved mental health.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional resource

All the staff I've had contact with at the Life Coach Directory have been so helpful and accommodating, they'll always ready to support with ideas and ways to improve your profile. The directory has been an awesome support to me as a coach (finding a supervisor) and as a client (finding my own coach to work with). It's an excellent and easy to use platform, an exceptional resource!

16 May 2023
Unprompted review
Rated 4 out of 5 stars

Life Coach Experience

My name's Jennifer and Robin is simply a mind-blowing coach. He made me realize my purpose in life and now I'm a sales funnel expert. Thanks to him

12 October 2022
Unprompted review
Rated 4 out of 5 stars

Thanks for Articles & E-bbok

Hi, I found Petras` article really helpful. Sometimes we just want to read something that does not provide straight solutions but strengthen you to at least trust on self to find one.

14 August 2022
Unprompted review
Rated 5 out of 5 stars

Really helpful team

I had a profile drop-in session with Jay and he went above and beyond to help me get the best from my profile and even how I can best position my skills as a coach - which I know will help me get clients from the Life Coach Directory and elsewhere.

29 July 2022
Unprompted review
Rated 5 out of 5 stars

Always helpful

I have been with Life Coaching Directory for about 12 years now .I have found it to give me a low , slow, steady amount of clients . Some months better than others but I think , always reflecting the general demand for life coaching which is out there . It has been far more productive than other listings definitely.
The great things about the Directory are brilliant and helpful team and the insightful infographics . Just recently I spoke to Hannah on the team with a query , she was so helpful, professional and knowledgeable.
I highly recommend Life Coach Directory to any future users or coaches .

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Great team and great source for clients

Great team and good source of well matched clients!

I really rate the Life Coach Directory as a source for coaching clients and a super service team behind the scenes.

Whenever I've had a question or need some help with my profile, I have sent an email and Hannah has taken time to call me to talk me through ideas.

I love that the profiles can offer so much detail so clients can get a real flavour of your coaching style and offering.

27 April 2022
Unprompted review
Rated 2 out of 5 stars

Beware the T&Cs

I didn't achieve a single client from my month with life coach directory - not even a single enquiry! And I paid an additional fee for a ”top-listing” too so that I’d be positioned top of the pile should anyone search by my postcode - (London) SE1

According to their system only 2 people throughout the whole month searched on SE1 - so each of those two searches cost me £10

I've cancelled my account with the life-coach directory - not because of the above though - but because of the following:

When you sign up you're given the option of paying for the whole year or monthly. I chose monthly paying £19.95 each month

What I failed to notice, buried within the small-print (the t&c’s that most of us don’t read) is that if you want to cancel they want 30 days notice - and in writing too.

Now think about that!!

If you've signed up for one month because you want to see how it goes, you know, does it generate client enquiries - unless you cancel within the first two days, you've already fallen foul of their 30 cancellation policy and committed yourself to pay for 2 months rather than one.

As I had received zero client enquiries I attempted to cancel during the first month - only to be told....

”I'm sorry to hear that you wish to cancel your membership. Your last payment will be taken on 13th February 2022 in accordance with our 30 day notice period”

You see - they're well aware that they're enforcing this policy.

In my mind this is shifty business practice.

So, even though after a few emails back and forth arguing my point - when they finally agreed not to charge me the second month’s payment and offered to work with me to improve my profile, I remained steadfast - on principle and cancelled. I prefer not to work with business who are not up front and honest.

In response to my complaint about this 30 notice period - the reply came back with....

”Naturally, we are really sorry you have found our 30-day notice policy so upsetting. It is in no way designed to lock people in but is very much geared towards us both having the time to get the profile right.”

I found that response somewhat amusing - if it’s about “time to get the profile right”, then why not be honest about it and only sell a two-month membership rather than selling one month and then “forcing” us to pay for two months because of a clause hidden in the t&cs?

And, finally....

Why oh why would anyone really want 30 days notice and in writing In this day and age!! I've recently switched my gas and electric - no notice period. No ”in writing”

Ah well. Can’t say I didn’t try.

I gave it 2 stars rather than 1 star because the website is very well constructed and easy to use

I would be happy to delete this review if the cancellation policy is removed. Still not happy to pay £40 for not a single enquiry - but I guess you takes your chances - win some lose some. This was definitely a loss.

Despite attempted justification in the reply below i hope anyone can see you can’t justify allowing someone to pay for a service for one month and then forcing them to pay for two months if they don’t cancel within 48 hours! And hiding that in the t&cs. If you think it’s a good idea why not make it obvious?

17 February 2022
Unprompted review
Life Coach Directory logo

Reply from Life Coach Directory

Hello,

We’re sorry that you are disappointed in our service.

Our 30 day notice period is in place, ultimately, to minimise the impact on both your own and our business.

It goes both ways, meaning that we can't deactivate your membership one day without telling you. And if we are ever in a position where we'd need to terminate your subscription, you know you will have 30 days to arrange an alternative service to promote yourself. If we didn't give you this notice we could cause unwanted disruption to your business.

Similarly, when you tell us you wish to cancel your profile, we need to take steps to carry this out in our system. This could include administration to ensure that your details are removed in a timely manner, archiving your profile and invoice details so you can access them later for accounting/reference purposes, or dealing with any content that you've submitted to us in the past (e.g. if you've provided us with comments or events with a link to your profile, we need to make sure these are deactivated for the benefit of our site users) just to name a few examples.

Thank you for your feedback. We do take all feedback into consideration into the future development of our service.

Rated 5 out of 5 stars

Extraordinary customer care…

Hannah was extremely personable and helpful in advising me to set up my coaching profile. Im very satisfied with the care and attention she gave me in uploading a successful profile

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommeneded

The team running Life Coach Directory are all super-helpful and supportive. Their personalised approach to customer service is second to none. Highly recommended.

10 March 2021
Unprompted review

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