Jasmine is personable, easy to understand, and knowledgeable. She provided all the information we needed to make an informed decision. She was patient and answered all of our questions. We left our co... See more
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Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
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United States
- lifealert.com
No recent history of asking for reviews
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Replied to 42% of negative reviews
Typically replies within 1 week
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My salesperson was very informative and…
My salesperson was very informative and professional. I will sleep better at night knowing my loved one will be watched over 24/7 thank you so much.
Arlene was honest and helpful and was…
Arlene was honest and helpful and was easy to get a hold of.
Everyone was professional and efficient…
Everyone was professional and efficient .
Arlene was wonderful
Arlene was very helpful, respectful and professional..!! We look forward to working with her.
Very informative and made sure I…
Very informative and made sure I understood everything that is included.
The Customer Service was great…
The Customer Service was great explaining everything and answering all my questions.
Amazing Team
Mona was so helpful and patient and just an absolute pleasure to work with. Each dispatcher we spoke to was also helpful, and set up was clear and simple. We are thankful to have LifeAlert’s team as a resource!
Life Alert equals peace of mind
My father did not have Life Alert, but he called the number because the device he did have needed charging. My dad talked with Austin. Austin was very helpful! He told us about Life Alert and I decided my 94 year old father needed that service. Austin very clearly explained everything we needed to know. We signed up for the service. I will have peace of mind knowing my father can easily get help with the push of a button! Thank you so much@
Bonnie did an excellent job!
Bonnie did an excellent job helping my friend Meike Zahn get set up for her life alert system. She is almost 90 YO and hard of hearing so not all of the information is understood. Bonnie was patient and a delight to work with. Many thanks!
Making clear where each device should…
Making clear where each device should be used.
Everyone was on point
Everyone was on point. Knew their job and did it well.
Each agent I spoke with was very…
Each agent I spoke with was very helpful, clear in instructing and directions and very professional.
Mathew made my experience wonderful I…
Mathew made my experience wonderful I wish all Customer Service representatives were like him.
Anthony Nugent ( Ft Lauderdale)
Anthony Nugent ( Ft Lauderdale) was very helpful, he answered all our questions, was very patient and knowledgeable. We are pleased with everything and most appreciative that Anthony is our assigned agent.
THANK YOU ANTHONY
YOU MADE THIS SO EASY
Very knowledgeable person and with a…
Very knowledgeable person and with a kind personality
Easy to deal with.
Donya was very helpful in getting all…
Donya was very helpful in getting all of my information. Marie was also very helpful and patient in instructing me how to get started with my new Life Alert system. I just like to thank everyone that was so patient and kind helping me to get started including operator 1915.I really appreciate everyone’s help.
Stephanie was empathetic
Stephanie was empathetic, knowledgeable and professional! She ensured that all my questions were answered and prepared us for all the next steps.
Great help and customer service for…
Great help and customer service for setup.
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