Liens Lighting Reviews 3

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lighting Store

Written by the company

We produce spacealicious trending indoor lighting. Drop by and say hi!


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This product is honestly nothing like…

This product is honestly nothing like any of the pictures, I have been scammed, there is one feature and all it does is change colors. The app is purely awful and none of the themes work there either. This product and the whole company is a scam.

19 January 2022
Liens Lighting logo

Reply from Liens Lighting

Hey, Diego! It's unfortunate to hear you're dissatisfied. You are more than welcome to submit a photo review on our website of the lighting effects made by our Illuminator so we can all compare if indeed they are any different than the rest and if the term "scam" holds any merit regarding us. You can also request a refund if you believe your item to be faulty.

Rated 2 out of 5 stars

It's nice

It's nice, but I felt it lacked features that were shown in the pictures, such as texture/patterns. It seems like I only have the swirls pattern, which wasn't what originally drew me to the product. The photos seem to have Galaxy/color blended options available, which don't appear on the manual/app customization. You CAN remove the swirls, but you're not left with any sort of similar aesthetic.
The app, though you can customize colors/timing, holds less options than manual. You can't turn swirls on/off, or any of the other options like you can in manual, but it defeats the purpose of wanting specific colors.
The product is non-refundable unless defective, which seems disingenuous to the customer for not being satisfied with it, for whatever reason.

6 January 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look