A excellent experience all round with L & I Eaton Arc Ltd. Great customer service that kept me informed at every stage. A relatively minor paint job but car was returned looking like new!
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Getting you back on the road - Whatever the weather!
United Kingdom
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Amazing service from the Keith Branch, who gave me weekly updates about the repairs to my car.
On top of the great communication (and reassurance all was going well), they did a fantastic repair job and a brilliant valet - what more can you ask for?!

Reply from L & I Eaton ARC Ltd
I was involved in an accident where someone drove into the side of my car. L & I Eaton is the company that my car insurance used for getting repairs done. My car was sent to the Keith Branch. The customer service was Excellent from start to finish. My car was even delivered back to my front door after the repairs had been done and it looked just like new inside and out with all the repairs done to a very hight standard. All team members that I dealt with provided Excellent customer service and kept me updated throughout. Thank you so much again to everyone at the Keith branch for getting my car back on the road. I would highly recommend L & I Eaton Keith Branch.

Reply from L & I Eaton ARC Ltd
From first contact right through to final delivery of repairs car the service was first class
I was get up to date on the repair situation and car was delivered on time and also had been valeted

Reply from L & I Eaton ARC Ltd
Great service. Courteous, timely updates, good customer service. Pulled out the stops to get the car back to us quickly, and provided a lovely courtesy car as agreed. Car was Immaculate upon return. 100% recommend them!👏👏

Reply from L & I Eaton ARC Ltd
Got my car back good as new, very happy with the work. Was kept up to date with progress and car collected and returned as arranged.

Reply from L & I Eaton ARC Ltd
Thrilled with everything, their customer service are so warm and reassuring ❤️
Took just over a week which I’m overjoyed with 🥰
It was the Lincoln branch that did my repair.
Even bought a courtesy car on their truck 🥰🥰🥰🥰
Thanks soooo much

Reply from L & I Eaton ARC Ltd
I was very pleased with the work done at Kieth branch all staff was very friendly attentive and very professional would definitely recommend Kieth branch for your car repairs . Was well updated and my personal details was held up in the most perfect standard

Reply from L & I Eaton ARC Ltd
Very good service, quick and efficient, all staff very pleasant and knowledgeable 👍🏻

Reply from L & I Eaton ARC Ltd
I was very impressed with the quality of the work and how quickly it was done everyone I dealt with was polite and helpful I'd recommend anyone to use this repair centre

Reply from L & I Eaton ARC Ltd
The staff at the Keith branch are brilliant.
From start to finish I was kept well informed of the repairs and the stage they were at. The work was done very quickly and car delivered back to me when they said it would be.

Reply from L & I Eaton ARC Ltd
Excellent service at the Keith branch very friendly and good communication with updates of repair , work is to a high standard I would definitely recommend

Reply from L & I Eaton ARC Ltd
I am very happy with the service I received with regards to my car they kept me updated on the progress and they collected my car from Nottingham and returned it cleaned and hoovered.

Reply from L & I Eaton ARC Ltd
I cannot rate Keith branch more highly. From start to finish a perfect service . Picked my car up and returned it in immaculate condition. Hard to believe any damage had occurred. Excellent communication and updates twice a week. Only delay was outwith their control due to waiting for parts . Courtesy car was excellent a like for like . Pick up and delivery drivers were exceptional and arrived on time . Highly recommend this company.

Reply from L & I Eaton ARC Ltd
Kept informed via text and a link for repairs. Polite friendly staff. Courtesy car provided, our car had a valet before being returned

Reply from L & I Eaton ARC Ltd
Keith Branch provided an excellent service from drop off through to pick up.
Workmanship was good and this, coupled with regular updates from their customer service team, fully merits a 5 star review.

Reply from L & I Eaton ARC Ltd
Top quality repair and friendly staff. Communication was excellent, especially as the repair took a bit longer than expected due to availability of parts.
My car was collected and delivered efficiently, I was kept informed of progress, and my car was returned looking a lot better than it has for some time.
You can't really ask for more, tbh.
Highly recommended.

Reply from L & I Eaton ARC Ltd
This is the second time i had l&i eaton fix my car thay did a grand job very pleases on the body repair job 5 stars

Reply from L & I Eaton ARC Ltd
An amazing service from start to finish. Great communication along the way and an incredibly swift service.

Reply from L & I Eaton ARC Ltd
After running the side of the car along an iron railing there was an extensive tear in the bodywork
From the start of the process, Hannah kept us regularly informed of progress until the car was returned on the day promised
The repair was excellent
Highly recommend

Reply from L & I Eaton ARC Ltd
After being hit by a delivery driver who did not stop at a junction L&I Eaton at Keith branch took my car for repair. The man collecting my car was very polite explaining what would happen. I was kept fully informed of repairs and when car would be delivered. Car delivered as time given. I rate them 10 out of 10.

Reply from L & I Eaton ARC Ltd
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