Amazing instrument with a beautiful…
Amazing instrument with a beautiful sound. I'm very happy with my handpan and can highly recommend LIDAH Instruments
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing instrument with a beautiful sound. I'm very happy with my handpan and can highly recommend LIDAH Instruments
I am really happy with my Handpan. They answered all my questions on WhatsApp which was really nice.
I got my first handpan here. I love it and have been using it for more than a year now and it still sounds awesome. Very friendly customer service!
I ordered a musical instrument a month ago. Throughout the entire purchase process, I was in contact with a representative from the company who kept me informed at every stage of where my order was. The instrument arrived packaged with additional accessories. My music teacher's inspection found that several notes arrived untuned and the ding was also untuned. I contacted the company, which did not shy away from responsibility and apologized. They offered me either to tune the instrument in my country, or to send it to them and they would tune it. I preferred to tune it in Israel at a well-known tuner, and the result was perfect. After a few days, they refunded me the cost of the tuning, which amounted to hundreds of euros. It's simply a pleasure to buy from professionals, decent people, who don't run away even if there's a problem. Well done.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.