License Tom Reviews 1,350

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting its functionality and ease of use. Many commend the exceptional customer service, noting the staff's helpfulness and positive attitude. The quick response times and efficient resolution of issues contribute to a smooth and pleasant user experience. People are particularly impressed with the promptness of support, often receiving assistance within minutes of their inquiries. This level of responsiveness, coupled with the staff's patience and clear guidance, makes the overall experience highly satisfactory for consumers.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are happy with their purchases, noting that... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the promptness and... See more

Response time

Reviewers highlight the exceptional responsiveness of the customer service. Customers consistently praise the... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Many customers... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently bought MS Office professional pro licence through Groupon at a huge discount from RRP and was surprised to find how easy it was to download the software from LicenseTom. Clear instructions fo... See more

Rated 5 out of 5 stars

After suffering though 3 failed PC installations for Win11, and attempting to install Office 2024. I turned to License Tom for help. Agent David was so very helpful and sympathetic. His help made my f... See more

Rated 5 out of 5 stars

David continued working with me during a difficult installation on my old Laptop. My screens didn't match those shown on videos. But David's polite tenacity helped me to finally install and activate O... See more

Rated 5 out of 5 stars

From initial purchase to e-delivery. Double 5star's, for those that like star reviews. For me absolutely the BEST Service and troubleshooting help bar none. If anyone's TECH support can beat David @... See more


Company details

  1. Computer Software Store

Written by the company

We are Microsoft partner and resellers. We offer over 1,000 digital products, covering the full range of needs for Windows, Mac, gaming consoles, tablets, and smartphones.

Why Customers Trust LicenseTom

Written by the company

Instant Digital Delivery
Receive your product key and instructions by email shortly after purchase. No waiting, no shipping — fast and simple access.
Reliable & Verified Service
We operate through established software distribution channels and work with trusted suppliers to ensure reliable products.
Support When You Need It
Our team is available to help with installation and activation, ensuring a smooth experience from start to finish.

Our Delivery & Support Guarantee

Instant digital delivery with support

All products are delivered digitally via email shortly after purchase, including your activation key and step-by-step instructions. If you experience any issues with installation or activation, our support team is available to assist you. If a product does not work as intended, we will provide a replacement or a suitable solution. We are committed to ensuring a smooth and reliable experience from purchase to activation.

Contact info

Promotion box for License Tom

Secure Software & Game Deals

Instant delivery • Trusted service • Support available

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The customer service I received was top…

The customer service I received was top tier! I purchased the software in a haste and was having trouble with downloading it on my laptop. I reached via email and got an IMMEDIATE response. I learned that I got the wrong one. They were able to send me the correct download and instructions making the installation seamless, and now it’s working great! I had to reach back out just to express how truly impressed I was with the service. I would highly RECOMMEND them.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

MS Office 2024 Standard Easy Install

I recently purchased Microsoft Office 2024 Standard for my MacBook Pro and was amazed at how simple the installation process was. The written instructions were extremely clear, and they also included a step-by-step video that I could easily play and pause while following along with the detailed directions.

I wish all software installations were this straightforward. One especially important detail that was emphasized was the need to remove all previous Office programs from the device before installing the new version.

Thanks so much, License Tom, for making the installation process so easy. Best of all, my new MS Office performs exactly as I had hoped.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional

Professional, quick responses when you reach out about any issues you experience downloading/installing, and during usage. Excellent customer service and the products speak for themselves in quality.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Quick responses when assistance was needed. Purchased the Microsoft office for windows instead of Mac. Issue was resolved in reasonable time.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased WORD from Groupon...it was…

I purchased WORD from Groupon...it was quickly delivered with clear instructions on how to download it. Except like a bonehead, I accidentally bought the Windows version and I am running a MAC. I emailed them through Trustpilot and they immediately sent me a new key to down load WORD on my Mac. I was amazed how quickly they resolved this issue!
Well done!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I received the windows version instead…

I received the windows version instead of MAC. I reached out and they responded promptly. I watched the video on how to install, it was very informative. I hope the MAC version is as easy to install. Thank you 😊

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I am a first time groupon user and…

I am a first time groupon user and thought this was a little sketchy. When i put the key in and nothing happen i immediately messaged license tom and David the Hero helped me install it fast and easy with simple steps. For the future if u get frustrated please send a email with a screen shot and they will help you right away DAVID is the GOAT.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

License Tom from Groupon was great…

License Tom from Groupon was great after my order from Groupon. They're professional, responsive, and knowledgeable about experience licensing. Especially David, he made the process clear and efficient while ensuring all requirements were met. I appreciated his guidance and would recommend order Microsoft Office 2024 Professional Plus from them.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

2024 Office thru Groupon

We purchased a 2024 Office license thru Groupon two weeks ago. The install on my new Dell laptop went smooth with easy to follow instructions. So far everything is working great. Looks like a winner to me!

27 April 2026
Unprompted review

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