Libristo EU Reviews 728

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available, often at competitive prices, making it a preferred choice for many, especially for foreign language titles. People are consistently satisfied with the quality of the products received, noting that books arrive in excellent condition and are often well-packaged. The overall ordering process is described as smooth and efficient, with many appreciating the prompt delivery and good communication regarding order status. However, some customers also noted issues with delivery times, mentioning that some orders took longer than expected or experienced delays. A few reviewers also expressed dissatisfaction with the packaging, stating that some items arrived with minor damage due to insufficient protection. Additionally, a small number of people reported receiving incorrect books or experiencing significant delays in dispatch, leading to inconvenience.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the wide selection... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast delivery times, good... See more

Order

Clients share positive opinions on order, with many praising the easy ordering process, well-made website,... See more

Quality

Users describe positive interactions with quality, frequently praising the good condition of the books... See more

Price

People report positive experiences with price. Many reviewers find the prices affordable and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 2 books from libristo and they arrived to me slightly damaged. I contacted their customer support and got a quick answer. The problem was handled quickly and now im waiting for a replaceme... See more

Company replied

Rated 5 out of 5 stars

Great service, we got our book before the expected date. It's a great (and slightly cheaper) alternative to the big wicked Amazon for buying books in foreign languages. For books in your local lang... See more

Company replied

Rated 5 out of 5 stars

The book set I ordered arrived very quickly and in excellent condition, carefully packed and well preserved. The staff are extremely kind and transparent. Even when a small issue arises, they offer... See more

Company replied

Rated 5 out of 5 stars

I ordered paperbacks and they came perfectly packaged in bubble wrap in mint condition. It did take quite some time because some of the books weren't immediately available. But the customer service i... See more

Company replied


Company details

  1. Book Store
  2. Childrens Book Store
  3. Comic Book Store
  4. Law Book Store
  5. Medical Book Store
  6. Rare Book Store

Written by the company

With a selection of 21+ million book titles in more than 150 languages Libristo is the largest online bookseller of foreign language books in Europe. In our bookshops you can find books in English, German, French, Spanish, Russian, or Italian. But would you prefer to read in Polish, Hungarian, Croatian, Czech, Slovak, Ukrainian or perhaps Chinese or Korean? No problem, we have it all. We are team of young people who are constantly on the hunt for new titles to widen our selection of books in various genres and languages. And every day we ship thousands of orders to our customers all around Europe. Our vision is to provide easy access to any book in any language to any customer in Europe from the comfort of their own home. In addition, we reward our customers for every purchase - join our Libroamanto loyalty club and redeem your points for free delivery or book-themed gifts. With Libristo our customers are informed and entertained beyond their actual physical borders, they are always one page ahead. With Libristo you can "Be Whoever".


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

728 reviews

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Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good communication about the…

Very good communication about the progress of the shipment.

1 October 2025
Unprompted review
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Reply from Libristo EU

We really appreciate your review, Markus! Clear communication is important to us, and we are glad it made your experience smoother. Happy reading!

Rated 3 out of 5 stars

Everything was perfect, except that it arrived a little damaged

I liked my order overall, it was delivered pretty quickly and the price was good, but I was kinda disappointed to see that, even with the highest price of packaging you can choose, you have a pretty cool little bag for your book, but nothing to protect it during the shipping, so mine arrived a little damaged. Everything was perfect except that, but it is important to me to receive a perfect book if I buy it new, so that’s why it’s just 3 stars

6 November 2025
Unprompted review
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Reply from Libristo EU

Thank you for sharing your feedback, Lola. We are very sorry to hear that your book arrived a little damaged. While we are glad you enjoyed the speed of delivery and the price, we completely understand that receiving a new book in perfect condition is important. We recommend contacting our customer service team, who will be happy to assist in resolving the issue. We hope this won’t stop you from enjoying many wonderful pages ahead!

Rated 5 out of 5 stars

Great overall

Great price, great communication, fast delivery. Highly recommended shop, really reliable.

5 November 2025
Unprompted review
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Reply from Libristo EU

Thank you for sharing your feedback! We are delighted that you found our service reliable and your shopping experience seamless. May your bookshelf continue to grow with stories you love!

Rated 5 out of 5 stars

Quick confirmation

Quick confirmation. Continuos updates. No probl em with delivary, arrived according to websites information. Satisfied with product, looked as expected from pictures on website. All in all, just flawless shopping.

6 November 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for taking the time to share your feedback, Marielle! We are very pleased that your order arrived just as expected and that the process was smooth all the way through. We hope your new book brings you plenty of memorable moments—happy reading!

Rated 5 out of 5 stars

I ordered twice on their website and…

I ordered twice on their website and each time everything went well. It can take a bit longer for your order if the books are not readily available and have to be transferred, but I found the quality of the service very satisfying overall. You can find rare books at a better price, especially when looking for English-language books in Europe. I recommend this website!

9 November 2025
Unprompted review
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Reply from Libristo EU

Thank you for your detailed feedback, Josephine! We are very happy to know that your experiences ordering with us have been consistently positive. Some titles do require additional time to transfer, so we truly appreciate your patience. It’s great to hear that you have found rare English-language books at better prices. Your recommendation means a lot to us—may your bookshelf continue to grow with stories you love!

Rated 5 out of 5 stars

Perfect !!

I was looking for the Divergente Séries in English and found them all one the website! I received very quickly. On the package they gave me gift à bookmark origami to make :) Lovely.

1 November 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for your fantastic review, Anaïs! We are thrilled you found the full Divergent series in English and that your order arrived so quickly. It’s wonderful to know the little origami bookmark gift made you smile. Wishing you an exciting journey through every chapter!

Rated 5 out of 5 stars

very good service.

5 November 2025
Unprompted review
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Reply from Libristo EU

Thank you so much for the lovely review, Albert! We are happy to hear that you had such a good experience with our service. Your support really makes our day, and we cannot wait to welcome you back again soon!

Rated 4 out of 5 stars

I received trop books difficult to…

I received trop books difficult to find. I'am very happy of my order. I received à lot emails to inform me all along the préparation and sending of order.

10 November 2025
Unprompted review
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Reply from Libristo EU

Thanks a lot for your review, Eurydice! We are glad that your hard-to-find books arrived safely and that our updates kept you in the loop. Looking forward to helping you find more treasures in the future!

Rated 5 out of 5 stars

Nice company

Bought the newest harry potter special edition and it was the cheapest place and it came as promise, all was great

27 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your kind words, Heinrich! We are glad that your Harry Potter special edition arrived safely and at a great price. We can’t wait to help you with your next magical find!

Rated 5 out of 5 stars

Perfect

Perfect. Easy to use lockers system.

3 November 2025
Unprompted review
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Reply from Libristo EU

Thanks a lot for your review! It is great to hear that the locker system made things easy and convenient. We can’t wait to help you with your next purchase!

Rated 5 out of 5 stars

Usually was my first time to purchase…

Usually was my first time to purchase items from Libristo, and to be honest, was a such and great experience and I recommend to give a try to Libristo.

10 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you so much for your kind words, Andreas! We are thrilled your first experience with Libristo was such a positive one. It’s wonderful to hear you would recommend us, and we can’t wait to help you find your next great read!

Rated 4 out of 5 stars

Very good experience

Very good experience, the book arrived in good shape, only area I could find this old book at a reasonable price. I didn't put five stars because it took a bit long to arrive. Thank you

5 November 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you so much for your review, Chris! We are delighted you were able to find your rare book at a reasonable price and that it arrived in good condition. As some of our books are shipped from abroad, delivery can occasionally take a little longer — thank you for your patience. We hope to see you back at Libristo again soon!

Rated 5 out of 5 stars

Top service.

Top service.

20 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for your kind words! We are thrilled that you are happy with our service and would be delighted to see you back at Libristo again soon.

Rated 5 out of 5 stars

No complaints

Ordering was easy and The book came in a moderate Time on good condition.

17 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for your review. We are glad all went well with your order. We look forward to welcoming you back!

Rated 5 out of 5 stars

Great service

Easy to order, quick delivery, well packed. Great service!

14 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for your review Martin, and the positive feedback on our products and processes. We hope to see you browsing our virtual bookshelves again soon.

Rated 4 out of 5 stars

Great experience overall

Great experience overall. Very happy with the selection. Delivery takes a little time, but you just need to plan ahead.

1 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you for your feedback Cynthia. We’re glad to hear that you’re happy with our selection and that your overall experience was positive. We appreciate your understanding regarding delivery times, and we hope to continue providing you with a great shopping experience in the future.

Rated 5 out of 5 stars

I will definitely be ordering books…

I will definitely be ordering books from Libristo again! My book came very quickly and the costumers service is excellent! I had some troubles with the payment so i sent an email and they were so quick so respond and they helped me complete my order. I'm so happy with my special edition from the book "Leave me behind" by K.M. Moronova. Thank you so much!

11 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you, Alexandra, for your review. We’re delighted that your book arrived quickly and that our team was able to assist you so efficiently with your payment issue. It’s wonderful to hear that you’re enjoying your special edition of Leave Me Behind. We truly appreciate your support and look forward to assisting you with your next purchase!

Rated 5 out of 5 stars

I LOVE Libristo 😍

I LOVE Libristo 😍
I found every book I was looking for, for a great price, without custom taxes since it's in the EU.
It is definitely my favorite website for books !

1 October 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you so much for your lovely review, Ninou. We’re delighted to hear you found all the books you were looking for at a great price, and that shopping with us was easy and convenient.We'd love to see you back in our store soon!

Rated 1 out of 5 stars

I never got my book

28 October 2025
Unprompted review
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Reply from Libristo EU

Thank you for your feedback, Matti. According to our records, the shipment was delivered. Please contact our customer service team at info@libristo.eu so we can help resolve this issue promptly.

Rated 5 out of 5 stars

Fantastic customer service and fast problem resolution

I’m really impressed by how kind and efficient the customer service was. When the courier reported my address as incorrect (even though it wasn’t), I contacted the site and they immediately helped me. They got in touch with the courier directly, and everything was sorted out the next day. My books arrived soon after and in perfect condition! Great team and a very positive experience overall.

18 September 2025
Unprompted review
Libristo EU logo

Reply from Libristo EU

Thank you so much for your kind feedback. We’re really happy to hear that our team was able to help quickly and that everything was resolved smoothly with the courier. It’s great to know your books arrived safely and that you had such a positive experience. We look forward to welcoming you back!

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