Libristo Spain Reviews 

255
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful and fantastic selection of hard-to-find books available at very reasonable and highly competitive prices. Many people also enthusiastically appreciate that their orders always arrive securely packaged and in pristine condition. Some people were dissatisfied with the delivery service, noting that shipping could occasionally take considerably longer than originally anticipated. Reviewers mentioned that the actual delivery timelines frequently exceeded the initial estimates provided directly on the company website. Despite these occasional shipping delays, consumers still find the overall purchasing and delivery process to be reliable.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a mix of satisfaction and frustration. While... See more

Product

Customers consistently note positive experiences with product, highlighting the great availability of... See more

Order

Reviewers express mixed feelings about their order experiences. Many consumers report smooth ordering, quick... See more

Quality

Consumers find quality to be positive, highlighting that books consistently arrive in mint and perfect... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience. Placing my order was quick and easy, and they offer a fantastic selection of books in many different languages, which made it easy to find exactly what I was looking for.... See more

Company replied

Rated 5 out of 5 stars

Very efficent service and very polite, friendly and professional staff who were quick to respond to my queries. What's more, my book arrived a lot sooner than I'd expected.

Company replied

Rated 5 out of 5 stars

Tried to order this from Amazon and, as happened there once before, it never turned up. Got the book in half the time frame set by Amazon - which was initially 4 weeks, plus the 6 days when it was "de... See more

Company replied

Rated 5 out of 5 stars

English Speaker living in Spain and always my go to for my children and myself for books. Delivery times vary depending on book availability but they have always delivered. Have purchased from them ov... See more

Company replied


Company details

  1. Book Store
  2. Childrens Book Store
  3. Law Book Store
  4. Medical Book Store

Written by the company

Con una selección de más de 21 millones de títulos de libros en más de 150 idiomas, Libristo es la mayor librería en línea de libros en lenguas extranjeras de Europa. En nuestras librerías puede encontrar libros en inglés, alemán, francés, español, ruso o italiano. ¿Pero preferiría leer en polaco, húngaro, croata, checo, eslovaco, ucraniano o quizás chino o coreano? No hay problema, lo tenemos todo. Somos un equipo de jóvenes en constante búsqueda de nuevos títulos para ampliar nuestra selección de libros en diversos géneros e idiomas. Y cada día enviamos miles de pedidos a nuestros clientes de toda Europa. Nuestra visión es facilitar el acceso a cualquier libro en cualquier idioma a cualquier cliente de Europa desde la comodidad de su propia casa. Además, recompensamos a nuestros clientes por cada compra: únase a nuestro club de fidelidad Libroamanto y canjee sus puntos por envíos gratuitos o regalos relacionados con los libros. Con Libristo nuestros clientes están informados y entretenidos más allá de sus fronteras físicas reales, siempre van una página por delante. Con Libristo puedes «Be Whoever».


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(255)

184 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience

The delivery is a little slow, I must say, but everything else perfect. Products arrived in perfect condition, properly packed. Also, the woman who helped me was very friendly and quick to answer. Overall, good experience. I will make more purchases.

19 May 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your kind feedback. We understand that delivery times can sometimes feel a bit long, so we truly appreciate your patience and understanding. It’s wonderful to hear that your products arrived in perfect condition and that our support team made a positive impression. We’ll be very happy to welcome you back again at Libristo.

Rated 5 out of 5 stars

Everything was perfect

12 March 2026
Unprompted review
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Reply from Libristo Spain

Thank you for your lovely review, Elena. Hearing that everything was perfect truly means a lot to us. We hope you enjoy your books and look forward to welcoming you back to Libristo again soon!

Rated 4 out of 5 stars

Great place to buy books

Great shop! The service is a bit slow but reliable and the prices are very good. They have delivery on lockers which is very practical for me

27 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you so much for sharing your experience, Yolanda! We are really happy to hear that you find our shop reliable and our delivery options convenient. We also appreciate your honest note about speed—it’s valuable feedback for us. We hope to welcome you again soon!

Rated 5 out of 5 stars

Perfect

Perfect, it was at home in 9 days bit in a such a good price. The book was well packed and it included a small gift. I've just made a new order.

4 May 2026
Unprompted review
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Reply from Libristo Spain

Thank you so much, Noemi! We are glad everything arrived quickly, well packed, and that you enjoyed the small gift. We really appreciate your new order and support!

Rated 5 out of 5 stars

The book I ordered was delivered…

The book I ordered was delivered well-packaged and in the timeline indicated.

24 April 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review, Philip! We are happy everything arrived in perfect condition and within the expected timeframe. Enjoy your book!

Rated 5 out of 5 stars

Living in Spain it's sometimes…

Living in Spain it's sometimes difficult to get books in English and the edition I want. With libristo I got the books I ordered and undamaged. Very thankful

8 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you, Christian! We know how challenging it can be to find specific English editions, so we’re especially happy we could help. Enjoy your books, and we hope to see you again soon!

Rated 5 out of 5 stars

Really happy with my purchase

Really happy with my purchase. Deadline was respected and the follow up between order and delivery was clear.

20 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you very much, Clémence! It’s great to hear that you were happy with your purchase and that the delivery and communication were clear and on time. We look forward to your next order!

Rated 5 out of 5 stars

It was great

It was great. The delivery took a while, but I wasn't in a hurry. Thanks for the great service!

21 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you so much for your kind feedback, Kelly! We are glad you were happy with our service. We also appreciate your patience regarding the delivery time and hope to serve you again soon!

Rated 5 out of 5 stars

Good service

Delivery within the estimated time, good prices and the books in good condition.

7 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you very much, Anuska! It’s great to hear that the delivery, prices, and book quality all met your expectations. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

English Speaker living in Spain

English Speaker living in Spain and always my go to for my children and myself for books. Delivery times vary depending on book availability but they have always delivered. Have purchased from them over 5 times.

20 April 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your continued trust and kind feedback, Michal! We are really happy to be your go-to for both you and your children, and we truly appreciate your repeated orders. As you mentioned, delivery times can vary depending on availability, but we always do our best to ensure your books arrive safely and reliably. We look forward to serving you again!

Rated 5 out of 5 stars

Everything was easy

Everything was easy, well priced, and the book arrived in absolutely perfect condition. Now my go to site for books.

2 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you so much for your kind feedback, Suzanne! We are really happy to hear that everything went smoothly and that your book arrived in perfect condition. It means a lot to us that we’ve become your go-to site for books — we look forward to serving you again!

Rated 4 out of 5 stars

They found what I was looking for

Libristo did very well as they found a collection of books that I was not beeing able to find anywhere else... The only "but" is that the deliveru was a little bit slow. It took quite a while.

9 April 2026
Unprompted review
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Reply from Libristo Spain

Thank you for your feedback, Òscar! We are glad we could help you find books that were difficult to source elsewhere. We appreciate your understanding regarding the delivery time and are working on improving it.

Rated 4 out of 5 stars

Excellent prices but slow delivery

Excellent prices on English books that are hard to find/expensive in Spain. Trustworthy company; I have ordered twice. My only complaint is that it takes an about 3 weeks to get your books — they are honest about the delivery times, and keep you updated, but it’s still quite long…even reducing to 2 weeks would make a big difference. Great prices on Spanish books too, but perhaps not worth the wait since they are easy to buy locally.

26 March 2026
Unprompted review
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Reply from Libristo Spain

Thank you so much for your kind words and trust, Ruchi! We are glad you appreciate our prices and updates. We understand that the delivery time can feel long—this is because many of our books are sourced from suppliers to offer hard-to-find titles at the best prices. We hope the value and quality make the wait worthwhile!

Rated 4 out of 5 stars

I'd use Libristo over Amazon any day

I'd use Libristo over Amazon any day

They are not as fast as Amazon, but how urgent can a book be? Great communication about expected delivery time even if they are slower than I first imagined.

12 March 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your review, Angela! While we may take a little longer, our goal is to make every delivery smooth, transparent, and secure. We are so happy you appreciate our approach. We look forward to your next visit!

Rated 5 out of 5 stars

Great specialism and prices for Acting, Improv, Exercises

Great specialism and prices for books on acting, improv, drama games and exercises - all in English - I either couldn't find or were more expensive elsewhere. Friendly service. Now I just have to read the books!! Recommended.

24 February 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your lovely review, Michael! We are thrilled that we could help you find hard-to-get books on acting and improv, and that our service made your experience enjoyable. Have fun reading and bringing those exercises to life!

Rated 5 out of 5 stars

It was my first time in ordering books…

It was my first time in ordering books online for the 3rd birthday of my daughter when i choose Libristo.
The experience was amazing,how i received the book and how they wrapped them the ribbon and how they wrote the birthday card..everything was amazing and joyful and very well done.
I am really super satisfied and super happy with this experience and I will repeat it again and again and again.
Thank you Libristo ❤️

18 February 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your wonderful feedback, Laura! It’s an honour for us to be part of your daughter’s birthday celebration. We are delighted that the packaging, ribbon, and birthday card met your expectations and helped make the occasion special. We look forward to helping you create many more happy reading moments!

Rated 5 out of 5 stars

Very reliable.

Tried to order this from Amazon and, as happened there once before, it never turned up. Got the book in half the time frame set by Amazon - which was initially 4 weeks, plus the 6 days when it was "delayed." Libristo seems much more reliable and I will use them in future.

2 February 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you so much for your kind words, Mrs Mowatt! We are delighted to hear that your order arrived quickly and reliably. It’s wonderful to know that we’ve earned your trust, and we look forward to serving you again in the future!

Rated 3 out of 5 stars

I made two orders with this company

I made two orders with this company, although had to cancel the second. Both orders arrived some three weeks after placing the order (including the one that had been cancelled and refunded).

6 February 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Ben. We appreciate you placing two orders with us and are sorry for any inconvenience caused by the cancellation and the delivery timeframe. While shipping can sometimes take up to three weeks, depending on stock and location, we understand that timely delivery is important and are continually reviewing our processes to provide clearer estimates and smoother experiences. We hope to serve you again in the future under better circumstances.

Rated 1 out of 5 stars

They think is fine you wait FOREVER

I've bought a book I wasn't able to find easily, but I'm still waiting for it.
I'm missing having some information about when my items would arrive, and some sense of hurry from them a month after my order, which they totally lack. They don't manage customer expectations, and your order can go on and on forever having to ask them every time: how long is it still going to take? It's ridiculously not worth it. Totally not recommended.

5 February 2026
Unprompted review
Libristo Spain logo

Reply from Libristo Spain

Thank you for your feedback, Vicky. We are very sorry for any frustration caused. To clarify, your original order included books that have a 4–6 week wait time, which is clearly stated on our website and also communicated to you before you decided to cancel those items. After your cancellation, we immediately sent the remaining book from your order. According to the tracking information, the package was delivered on 6 February. We always aim to provide clear information and timely service, and we regret any misunderstanding.

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