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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the product, often describing it as beautiful, high-quality, and a perfect, thoughtful gift. People appreciate the excellent quality of the materials, printing, and illustrations, noting the attention to detail and personalized options that make the books special and engaging for children and adults alike. The ordering process is frequently highlighted as easy and thorough, and many consumers are happy with the fast delivery service, often receiving their items sooner than expected and well-packaged. However, some customers also noted issues with their orders, including receiving books in the wrong language, with incorrect stories, or with different characters than selected. A few other people also felt that the delivery was delayed despite paying for premium shipping, indicating a discrepancy between promised and actual delivery times.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful books,... See more

Quality

People report positive experiences with quality. Customers are impressed with the high quality of the books,... See more

Order

Reviewers highlight positive aspects of their orders. Many customers found the ordering process easy,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast delivery... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the attention to detail, wording,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most beautiful gift ever could imagine. Order for my boyfriend fro Christmas as a story with my daughter. They had option in Portuguese and it's amazing cz he is Brazilian and it's just made it e... See more

Rated 5 out of 5 stars

I was scrolling down on the social media when I saw a video like a recommendations for father's day gifts. I looked at it and I loved the personalised book, where you can make drawing images simil... See more

Rated 5 out of 5 stars

I bought a custom book for my wife as a Christmas gift. The book is great! All the materials used for the book are of good quality and the delivery was quick considering it had to ship overseas. 1... See more

Rated 5 out of 5 stars

Amazing website. The book meant to be for my husband and for our daughter and I thought that will be a gift for Christmas for him. It came sooner than I expected but in a good way, came one day before... See more


Company details

  1. Book Publisher
  2. Children's Store
  3. Children's Toys Store
  4. Gift Shop

Written by the company

Personalised children’s books. Fanatical about quality and social responsibility. We donate to literacy charities for every book sold. 100% Recycled Paper.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very interesting

Very interesting, entertaining and engaging story line. Colorful enough to catch and hold a child's attention. Helpful in child recognizing written name whenever it appeared.

10 December 2021
Unprompted review
Rated 5 out of 5 stars

I can't wait for Christmas morning

I can't wait for Christmas morning, for my niece and nephew to open their Librio books! I know they are going to be thrilled. I bought my niece a real brass key to go with "The Tree, the Key & Me" book, and my nephew a striped blue and yellow hat to go with his "Where's Graham" book and I know they will both love "A Tale of Two". The website was very easy to use, delivery was amazingly quick, and the books are BEAUTIFUL!

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Lovely book really pleased

30 years ago I made a personalised book for my son and he still has it, so I decided to make one for my granddaughter. I found Librio.com, the website was easy to use and I liked that I could view the entire book and have more than one child name featured. It arrived on time and I love it, as will the recipient when she gets it at Christmas. Thank you, I will be back.

10 December 2021
Unprompted review
Rated 5 out of 5 stars

My friend absolutely loves the book

My friend absolutely loves the book! USPS had messed up the delivery and sent it back and damaged the book. The customer service representative I talked to was AMAZING. Reprinted the book and then sent it express shipping with UPS. I am using this company for every birth in my family!

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous!

I ordered two books for my grandchildren who live in France. The wonderful thing is they were printed in French! Lots of language choices available. Also they offer a choice of likeness to the children so the characters in the books represent the child who it is gifted for. It includes their names and is very personal to them. Beautiful colourful pictures throughout and educational teaching them about different countries/cultures around the world. These are Christmas presents but I know without doubt the children will love and treasure them. I certainly do. Fabulous service keeping me in touch with the progress and allowing a small window in case I wanted to change anything. I received the books within a week. A very special gift. Well worth the money. So glad I found this unique company. Really happy with my purchases. Thank you.

25 November 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company

I can only say positive things about Librio. From searching for books on their website to ordering and receiving the books has only been a good experience. They packaging the books came in was so cute and the books themselves so well made. My niece loves them. I will be ordering again and recommend everyone to use Librio for presents for their little one. You won't be disappointed.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

Such a beautiful book!

Such a beautiful book!
It´s for the baby of my best friend and the mum cried because she was happy and told me she´ll show it to her every day.
I think it´s her favorite book. ^.^

24 November 2021
Unprompted review
Rated 5 out of 5 stars

So impressed

So impressed! Customer service was fantastic, the packaging was adorable! And the book… the book was so precious!! 100% recommend!

30 October 2021
Unprompted review
Rated 5 out of 5 stars

We love our book

We love our book! The kids were thrilled to read it, and we’ve read it many times. They love hearing their names and the illustrations are beautiful. Thanks for creating a much treasured item that we will cherish forever

28 October 2021
Unprompted review

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