Love the jacket! So nice and great quality. Sized up to a M and as size 8/10 it has a nice slightly oversized fit. Slight delay on delivery but think that was down to the delivery company.
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The products of Libby Loves that I chose are of lovely Quality I have bought Libby love brand before the aubergine coatigan which I have worn through out winter this time I went for a cream version bu... See more
LibbyLoves is one of my favourite discoveries of the last year - beautiful clothes by a British designer all delivered speedily. Such a wide selection and I have purchased tops, dresses, skirts and kn... See more
I love that libbyloves offers something other than the mainstream. Quality is great for the price point. Shipping is fast, and items arrive with packaging that shows that someone cares. My last it... See more
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Company details
Information provided by various external sources
Libby Loves is an emerging British label offering capsule collections to update your wardrobe all designed & made in London
Contact info
United Kingdom
- libbyloves.co
Replied to 100% of negative reviews
Typically replies within 24 hours
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The quality of clothing is exceptional
The quality of clothing is exceptional, they wash up well and cardigans stay in shape. Good value for money.
Fantastic customer service
I ordered a lovely dress which was a bit small but out of stock in the next size. I contacted customer service to return and on the off chance asked if they did have my size. They managed to find one and were super quick to get it turned round. Delighted and big thanks to Libby Loves for sorting without fuss 😃
I ordered and paid for 2dresses the…
I ordered and paid for 2dresses the same size .
I sent an email to customer service and have not received a reply.
The amount was £29 each so I am down that amount.
So very disappointed customer service is none existing.
I am really happy with my purchase and…
I am really happy with my purchase and service received. I saw the Santorini dress in Peacock in a local boutique . They didn’t have my size so I went direct to Libby Loves. It arrived within a few days. The quality is exactly what I expected , sizing perfect and I just love my dress. I will be placing more orders . Thank you LL❤️
Havnt received my order yet and it’s…
Havnt received my order yet and it’s well over a week so cannot rate any higher
Very good service and fast delivery
Very good service and fast delivery. The dress bought was the exact length which was given in the details. As some shops say the dress is a maxi then when it arrives it is a midi,so a very good idea putting length in the details.
Lovely dress
Dress is lovely , I ordered 2 ! One in grey and one in beige .. so comfy , I’m sure I’ll get a lot of wear out of them ..
I was a bit frustrated as I’d payed for 24 hr delivery as I really wanted to wear one of them for a friend’s birthday afternoon tea . Ordered on the Wednesday 16th march and the items didn’t arrive until Monday 21st . Not libbyloves fault I’m sure but when you pay £10 for delivery it’s disappointing !
However can’t wait to wear my dress/es now !
Beautiful dress
Prints are lovely
Prints are lovely, but I was not so thrilled about the quality of the fabric unfortunately.
Great shopping experience
Great shopping experience. Wish I’d come across this online shop sooner!! I’ll definitely be a returning customer.
Great product, great service
I ordered two cardigans in the sale, they are both fantastic.
Excellent service - the website is easy to use and the package arrived very quickly.
Lovely dress really happy with it only…
Lovely dress really happy with it only four stars just because delivery took over a week
Sent me the wrong order
Sent me the wrong order, never replied to my emails to rectify this.
Really great cardy....I've not taken it…
Really great cardy....I've not taken it off since it arrived!!
Fabulous summer dress
Fabulous summer dress! Bought it in the sale so excellent value. Great fit. Will wear it with boots or espadrilles.
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