Honestly, I wasn’t so sure about buying such expensive sunglasses because I was completely unfamiliar with the brand and their quality. But I gave them a chance, and I’m truly extremely happy with wha... See more
Company replied
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L.G.R srl is an Italian eyewear brand of high-end glasses and sunglasses, started by Luca Gnecchi Ruscone in 2008.
Written by the company

14 days return policy
Piazza Lecce, 4, 00161, Rome, Italy
Perfect experience! Ordered the product and also a uncertainty from my side was resolved & answered quickly after getting in touch with the company. Quality is great too & i love the glasses

Reply from L.G.R
I am extremely disappointed with my recent experience purchasing sunglasses from L.G.R store in Venice. While the design is stylish and I love it, the nose pads leave deep marks that only became apparent after wearing them for an extended period—something that cannot be properly tested by simply trying them on in-store.
To make matters worse, the company refused to issue a refund simply because my purchase was made in-store, despite their online store having a more flexible return policy. The website does not clearly differentiate between the two policies, leaving customers in an unfair situation.
A true luxury brand should prioritize customer satisfaction and quality, but this experience has been anything but that. I expected better transparency and service from a brand of this reputation.

Reply from L.G.R
Excellent communication and fast delivery.
I have ordered Reunion Rim from the website as it was difficult to find in the stores I have looked in - Monaco Yacht Club and Metropole Monaco as well Cap3000 Nice.
I like the design and the quality of the product but unfortunately the glasses are too small for my head, or my head is too big for the glasses. I had to therefore send it back.

Reply from L.G.R
Excellent Customer Experience!
Giorgia at L.G.R provided an outstanding shopping experience for my wife and me. She was incredibly patient, professional, and attentive throughout our visit, making sure we found the perfect pair of glasses. Her knowledge and warm approach truly made a difference, turning our visit into a pleasure. Highly recommend this store, thanks to Giorgia’s exceptional service!

Reply from L.G.R
I absolutely love your sunglasses 😍they are the best i have and i have quite a lot😁

Reply from L.G.R
Excellent service, excellent products. I have two pair and needed to replace a well worn a bit battered pair.

Reply from L.G.R
LOVE LGR products! Found them when I was in Rome & just ordered another pair online. Customer service is great. Will be back for more frames.

Reply from L.G.R
The LGR Suez had a small mark in the frame so I contacted customer service and their response was amazing. They very quickly offered a full replacement and shipped a new frame to me within 1 day. I did not expect such a response. Good for you LGR! Thank you so much!

Reply from L.G.R
Customer service is 10/10, and so are the glasses. Highly recommend!

Reply from L.G.R
Truly Exquisite!
I’ve always sought a frame that blends timeless elegance with contemporary flair, and the LGR Raffaello 2 is the very embodiment of that vision.
Admittedly, I was hesitant at first—the website experience didn’t quite match the premium nature of the products, which made me a little skeptical about the purchase. But the moment I received the frame, all my doubts vanished. It exceeded every expectation and stands as the finest frame I’ve ever owned.
I’ll certainly be returning for more in the near future.

Reply from L.G.R
Options and easy to navigate through Website.
But it took long time from time of checkout to shipping the order out.

Reply from L.G.R
I am a big fan of LGR ever since I bought a pair 10 years ago and the quality is unmatched! Just got a new pair and it didn't fail. Best eyewear in the market.

Reply from L.G.R
Since I bought my first pair of LGR sunglasses in 2022 in Athens I became really addicted ! I buy few pairs in a year and also for my wife, son and his wife and my brother-in-law ..just most of family. We love LGR sunglasses! Thats because of unique design of frames, wide choice of lenses which are supreme quality and in a widest color range. Lenses are excellent , gives sharpeness,contrast and clear vision and you can choose between different kinds lik HD, polarizet or photochromic.. You feel quality when take it in hands . Thats ALL I LIKE :)

Reply from L.G.R
The quality of frame is perfect fits perfect lenses great had to exchange the the customer service were very helpful and make it very easy for me even from over the sea definitely recommend 🙏🏼

Reply from L.G.R
Great quality products (I have 5 pairs of sunglasses), immediate delivery. I highly recommend .

Reply from L.G.R
I had a few issues with my order, but the customer service team was quick to respond and resolved everything efficiently. I was well compensated for the inconvenience, and the glass is absolutely gorgeous. The quality and packaging were excellent.

Reply from L.G.R
I needed to exchange my sunglasses to a different style. The Customer Service went above and beyond and was very responsive, which is rare these days. I love the quality and style of L.G.R. Sunglasses. Going forward I will only do business with L.G.R. Due to their high quality craftsmanship and their exceptional customer service.

Reply from L.G.R
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