Do everything to stop you leaving broker arranged scheme to direct with Health Insurer. Very very difficult to deal with when they are loosing business.
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The lady I spoke to was very helpful, knew what she was talking about and was able to give me all the information I needed and provide additional information. She was quick and concise and did not pu... See more
Company replied
Jacinta at Lyons Financial was excellent. Top notch customer service skills. She quickly put me at ease and helped with my dental renewal. As someone who is retired as a result of ill health she did n... See more
Company replied
I rang Lyons Financial before renewing my health insurance online. There was no one free to take my call but I received a call back from Jacinta within 30 minutes. I told her that I felt that my cove... See more
Company replied
Company details
- Mortgage Broker
- Financial Planner
- Health Insurance Agency
- Income Protection Insurance Company
- Life Insurance Agency
- Non-Bank Financial Service
Written by the company
Experienced Financial Advisors for Mortgages, Life Insurance, Health Insurance, Car & Home Insurance, Pensions and AVCs, Income Protection, Mortgage Protection & General Financial Planning.
Contact info
Office 1, Dunboyne Business Park, Dunboyne, Co. Meath, A86 VK09, Ireland
- 01 8015808
- Query@LFS.ie
- lfs.ie
3.8
Great
271 reviews
Hasn’t replied to negative reviews
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Jacinta - so helpful thank you 😊
I dealt with Jacinta in your health insurance section. I have dealt with her for a number of years when my health insurance falls due for renewal. She is most helpful and really good to call me. A very genuine and knowledgeable person, I wouldn’t hesitate to call her with a query. Well done and thank Jacinta and Lyons Financial Services.
23 May 2022
Reply from Lyons Financial
Mary Rose,
Thank you for your very kind review, delighted you are happy with our service, really appreciate you taking the time to let us know.
Have a lovely evening Mary Rose.
Jacinta
Lyons Financial
As always the help and support from…
As always the help and support from Jacinta was super
20 May 2022
Reply from Lyons Financial
Clara,
Thank you so much for your lovely review, delighted to help, anytime at all!
Jacinta
Lyons Financial
Have always had good experiences with…
Have always had good experiences with Lyons Financial, they are great for advice and the staff are always so helpful and pleasant. Jacinta has been so helpful. I have always recommended Lyons to my friends and will continue to do so.
19 May 2022
Reply from Lyons Financial
Colette,
Really appreciate your lovely review, delighted you are happy with our service, and thank you for recommending us to your friends.
Always happy to help.
Have a lovely day Colette.
Jacinta
Lyons Financial
Customer Service excellent & advice…
Customer Service excellent & advice given was relevant & helpful.
17 May 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your feedback Thomas,
We are very happy we could assist.
Lyons Financial
Jacinta wasso helpful and
I had contacted the company to find out how to transfer my health insurance deductions to my pension following my retirement. The last I dealt with was so helpful and made the process very easy. She even called me after my retirement to ensure that I had all of the required information and that the transfer was successful.
P. Flynn
12 May 2022
Reply from Lyons Financial
Phyllis,
Thank you for taking the time to post a review, much appreciated.
Wishing you a very happy retirement!
Jacinta
Lyons Financial
It took extremely long time to process .
11 May 2022
Reply from Lyons Financial
Hello Eleanor,
Thank you for taking the time to leave us your Feedback, We're sorry to hear of your less than satisfactory experience. We are committed to providing great customer service and are aware of the problem at that time of staff shortages and subsequent backlogs with the providers’ underwriting team .They have since rectified the issue and have committed to us to adhere to our Service Level Agreement going forward in ensuring an efficient turnaround time on all applications. Thank you again for taking the time to share your feedback with us – we take all reviews seriously and will use them in our continuous improvement efforts! Regards,
Lyons Financial
Excellent service
Excellent service. I had an issue with my Health Insurance deduction not transferring to my pension. Able to pay the arrears quickly over the phone and set up the deduction going forward. All done in a very friendly professional manner
11 May 2022
Reply from Lyons Financial
Tony,
Thank you for posting a review for us. Much appreciated.
Delighted you are happy with our service,.
Wishing you a very happy retirement.
Jacinta
Lyons Financial
Reply from Lyons Financial
Thank you for your feedback Carmel, We are delighted we could help.
Lyons Financial
Health ins/travel.insurance.
I spoke to 2 staff members today. One in relation to my health insurance and one in relation to travel insurance. Both were extremely friendly and most helpful. Everything was explained to me in detail. Overall very satisfied.
4 May 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your feedback Jean, We are delighted we could assist you this year with your products and look forward to speaking to you in the near future,
Lyons Financial
Excellent service
Contacted for a quote for health insurance, I have to say I couldn't be happier with the service I received. They were patient and answered every query that I had abd explained everything in great detail.
4 May 2022
Reply from Lyons Financial
John,
Thank you for taking the time to leave a lovely review for us.
Happy to help, delighted you were happy with our service. Don’t hesitate to call with any insurance needs you might have.
Jacinta
Lyons Financial
The lady I spoke to was very helpful
The lady I spoke to was very helpful, knew what she was talking about and was able to give me all the information I needed and provide additional information. She was quick and concise and did not put me under any pressure to complete the policy renewal, offering to call me back next week. However, I was very satisfied and completed the policy renewal there and then. All documents were emailed to me almost immediately. Very happy and I have recommended to other colleagues. Thank you
30 April 2022
Reply from Lyons Financial
Amanda,
I’m delighted you are happy with our service, and Thank You for leaving such a lovely review, and also for recommending us to your colleagues.
Don’t hesitate to call with any queries.
Jacinta
Lyons Financial
Lyons financial services are very …
Lyons financial services are very helpful, quick to answer and assist with any problem. They are so professional.
29 April 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your Feedback Barbara, We are delighted we could help.
Lyons Financial
Quick and helpful response
25 April 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your Feedback, We are happy we could assist this year.
Lyons Financial
Great service and good clear advice
22 April 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your feedback, We are delighted you are happy with our Service.
Lyons Financial
Jacinta was fantastic
Jacinta was fantastic. She talked me through the new health plan which better meets my needs.
21 April 2022
Reply from Lyons Financial
Karen ,
Delighted you are happy with your new policy. Do keep us in mind for any insurance needs you might have, and thank you for taking the time to post a review.
Much appreciated.
Have a good day Karen.
Jacinta
Lyons Financial
Great people to deal with and offer the…
Great people to deal with and offer the best rates on insurance.
14 April 2022
Reply from Lyons Financial
Thank you for taking the time to leave us your feedback Mary, We are delighted you are happy with our service.
Lyons Financial
Reply from Lyons Financial
Thank you for your review, I’m delighted you are pleased with our service.
Have a lovely day!
Jacinta
Lyons Financial
Always a pleasant voice on the other…
Always a pleasant voice on the other end of the phone with easy to understand practical information.
Thanks to the two ladies who have always given me good advice and information
Jacinta and Eileen
7 April 2022
Reply from Lyons Financial
Thank You Gus and it was lovely to talk to you today.
We appreciate your lovely review!
Jacinta
Lyons Financial
Jacinta at Lyons Financial was…
Jacinta at Lyons Financial was excellent. Top notch customer service skills. She quickly put me at ease and helped with my dental renewal. As someone who is retired as a result of ill health she did not rush our transaction and understood immediately my initial query as well as that customers like me need a little extra time! My sincere thanks to her and her swift processing of my renewal. This is someone who clearly knows and understands people in the truest sense of diversity and delivering the best customer service experience - as well as completing the task at hand.
4 April 2022
Reply from Lyons Financial
Louise,
Thank you so much for your lovely review!
Delighted to help, and don’t hesitate to call with any insurance needs you might have.
Jacinta
Lyons Financial
Spoke with Jacinta
Spoke with Jacinta , you are privileged as a company to have her speaking to customers, she was so helpful & caring & so pleasant
26 March 2022
Reply from Lyons Financial
Mary,
Thank you for your lovely review, I’m delighted you are so pleased with our service.
Have a lovely day!
Jacinta
Lyons Financial
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