Eric responded to my email in good time. I as yet have not received a refund of my subscriptions as promised.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service and support for clients.
I've been scam to a paid subscription, Mason help me to cancelled it. You will need to pressure them to them to simply cancel your account without them charging you!
My refund is being handled by Emily, and I’m happy that they reached out to me as soon as possible.
4.1
Great
147 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fake site and cheattinh
6 June 2025
Unprompted review
They gave me good service and promised…
They gave me good service and promised to refund me
2 June 2025
Unprompted review
From my point of view, it was a big scam
The advertising tempts you to log in and then you have already taken out a subscription. From my point of view, it was a big scam. Dexter from customer service helped me out and deleted my account. Thank you Dexter. Too bad the company is so unbelievable!
30 May 2025
Unprompted review
Efficiency at best Thanks Kai
28 May 2025
Unprompted review
Misleading company
Did not realise I was signing up for anything or any kind of service as this was not made clear and then emailed them straight away to cancel but they had already taken money from my account. I emailed them again and they told me my cancellation was in progress and then proceeded to charge me again. My advice would be to contact your bank as soon as possible and change your details.
9 May 2025
Unprompted review
Alero reached out and assisted me!
13 May 2025
Unprompted review
I want my money that guys took…
I want my money that guys took on15/04/2025 R154, 48 23:48pm
Even today at 3:30am R152 again so I'm tired I want my money please 19/04/2025
15 April 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.