Levamo Reviews 194

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Rapyd Cloud has been fantastic. When the recent WordPress supply chain attack news came out, I panicked, but Shahzeb walked me through everything step by step, checked my site personally, and confirme... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. Takes days between responses. They don't work weekend even though it say 365/24/7 on their website. Just lies. I've been paying for almost two months now and they s... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time. After the latest u... See more

Company replied

Rated 5 out of 5 stars

Sudhir, at Levamo, is legendary. we were in so much trouble until he solved our situation.

Company replied

Company details

  1. Web Hosting Company

Written by the company

Levamo (formerly Rapyd Cloud) is managed cloud hosting built for dynamic WordPress sites. Created by the team behind BuddyBoss, we launched in 2024 after years of running one of WordPress's largest community platforms — and hitting the limits of traditional hosting along the way. So we built our own. Levamo is engineered for the workloads that push ordinary hosts to their limits: WooCommerce stores, eLearning platforms, membership sites, and busy communities with logged-in users, personalized content, and constant API traffic. Server-level LiteSpeed caching, KeyDB Object Cache, Cloudflare's Enterprise-grade CDN, and auto-scaling resources keep your site fast even during traffic spikes — with DDoS protection, a Web Application Firewall, and malware scanning protecting every layer. Every plan includes free migration, 24/7 expert live chat, and a 3-day free trial backed by a 14-day money-back guarantee. Enterprise-grade performance, without the enterprise complexity.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Rapyd's team and service is great

Rapyd's team and service is great! I would use their service again when/if my company needs cloud hosting for my WP site. Their support team is top notch and they're cloud system is fast and reliable for complicated systems. Highly recommended!!

3 October 2024
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Reply from Levamo

Thank you very much for your feedback!

Rated 1 out of 5 stars

Horrible experience

Never in my life have I had so many server issues and unhelpful support. The Rapyd team accidentally deleted our live server. We will actively begin pursuing a server migration and full refund.

11 October 2024
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Reply from Levamo

Thank you for your feedback. We’re truly sorry for the frustration this situation has caused. While a human error occurred during the restoration process, we want to clarify that no server was deleted. Our team mistakenly restored your development database to your production site due to some confusion over site names. We quickly identified the issue and resolved it within a few hours.

We’ve since reached out to offer a resolution and remain committed to working with you to make this right. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience with Rapyd.

Rated 5 out of 5 stars

recovering Website after DDOS attack

Support was able to step through various issues to come up with a solution as to why our website had gone down and provided recommendations for better security in the future.

18 October 2024
Unprompted review
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Reply from Levamo

Thank you for sharing about your experience. We're happy that our team could help find a long-term solution!

Rated 5 out of 5 stars

I can tell they go above and beyond

I haven't become a customer yet, but I can tell they go above and beyond from talking to support. I will be transferring over soon.

18 October 2024
Unprompted review
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Reply from Levamo

Thanks for the kind words. We're here for you whenever you're ready to make the move!

Rated 5 out of 5 stars

Great Support Experience with Rapyd.Cloud

I had a query about upgrading to a higher plan level on Rapyd Cloud to test performance improvements for some automated pages. The support team was prompt, friendly, and informative throughout the process. They clearly explained the flexibility in upgrading and downgrading within the same plan tier, which was exactly what I needed. They provided a helpful guide and clarified that billing would be prorated, making it easy to manage costs while testing different levels. I felt well-informed and supported every step of the way.

Thanks to the Rapyd Cloud team for a smooth experience!

14 October 2024
Unprompted review
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Reply from Levamo

Thanks for sharing a bit about your experience! It's great to know that it's been positive.

Rated 5 out of 5 stars

Hardik and the entire team are…

Hardik and the entire team are fantastic. I've wondered if Hardik is a part of the founding team, because he is so committed to being available. Everyone is extremely patient and always willing to help. I am so glad I chose Rapyd. It's the best service I've ever experienced on any platform. It's also great they are familiar with Buddyboss. Thanks for the 24/7 help!

11 October 2024
Unprompted review
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Reply from Levamo

We're glad you're loving Rapyd. We're dedicated to keeping it up!

Rated 5 out of 5 stars

Exceptional Support and Service!

I've had the pleasure of working with the support team, and I couldn't be more impressed. From the very start, they were responsive, professional, and went above and beyond to help me with every question and challenge I had. Their expertise and attention to detail were evident in the way they handled my website migration, ensuring everything ran smoothly.
Highly recommend their service – it's rare to find such a dedicated and skilled team!

Thank you again for your outstanding support!

13 October 2024
Unprompted review
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Reply from Levamo

We're thrilled to know that our team is meeting your expectations! Thank you for sharing!

Rated 5 out of 5 stars

Ruby was incredible with her assistance…

Ruby was incredible with her assistance with my website today. She was patient, answered every question even those I thought were silly. And made sure the fix any technical issues. A truly outstanding experience. Thank you again Ruby!

7 October 2024
Unprompted review
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Reply from Levamo

We love to hear this - thanks for the shoutout, Mark!

Rated 5 out of 5 stars

The best hosting company. Period.

These guys go above and beyond to make sure that you have a great hosting experiencewithout charging an arm and a leg. The fact that you can get proactive help with actual engineers is amazing! Believe when I say if you are reading this and haven't tried them out, then you are surely missing out!!

3 October 2024
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Reply from Levamo

Thank you for sharing, Dimitri!

Rated 5 out of 5 stars

We moved our main site over to…

We moved our main site over to Rapyd.Cloud 5 months ago. The transfer was smooth and the easy.

Our website which has a lot going on is super fast. We moved a second one over on one of the lower tiers and it is still super fast.

I added some code changes on our secondary site which looked good. Half an hour later I had an email saying it was offline and did I need any help. Luckily I know what had happened and made the changes. But this emails saved me having lots of customer enquiries and was very helpful.

Their team is alwasy on hand to help.

Well worth looking into for an option for hosting.

One point to note is that the hosting is per domain, not to host multiple domains. So just bear that in mind. But still great value and support on you most important online businesses.

30 September 2024
Unprompted review
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Reply from Levamo

Thank you so much for your detailed review. We love to know that we've been able to resolve your issues and meet your expectations. Thank you!

Rated 5 out of 5 stars

The support have been much more hands…

The support have been much more hands on and supportive than what I would generally expect. Definitely got my money's worth there. And they're 24/7 online.

30 September 2024
Unprompted review
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Reply from Levamo

Our support team is dedicated to resolving any issues type of issue that might pop up. Thanks for noticing and thanks for sharing, Edward!

Rated 5 out of 5 stars

thanks hardik

Hardik did splendid work for us and for future problems i know where to find them!

23 September 2024
Unprompted review
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Reply from Levamo

Thanks for sharing about your experience!

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