Levamo Reviews 194

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Rapyd Cloud has been fantastic. When the recent WordPress supply chain attack news came out, I panicked, but Shahzeb walked me through everything step by step, checked my site personally, and confirme... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. Takes days between responses. They don't work weekend even though it say 365/24/7 on their website. Just lies. I've been paying for almost two months now and they s... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Rapyd Cloud for my website, which is quite complex with large live streaming sessions, a growing video library, and many logged-in members at the same time. After the latest u... See more

Company replied

Rated 5 out of 5 stars

Sudhir, at Levamo, is legendary. we were in so much trouble until he solved our situation.

Company replied

Company details

  1. Web Hosting Company

Written by the company

Levamo (formerly Rapyd Cloud) is managed cloud hosting built for dynamic WordPress sites. Created by the team behind BuddyBoss, we launched in 2024 after years of running one of WordPress's largest community platforms — and hitting the limits of traditional hosting along the way. So we built our own. Levamo is engineered for the workloads that push ordinary hosts to their limits: WooCommerce stores, eLearning platforms, membership sites, and busy communities with logged-in users, personalized content, and constant API traffic. Server-level LiteSpeed caching, KeyDB Object Cache, Cloudflare's Enterprise-grade CDN, and auto-scaling resources keep your site fast even during traffic spikes — with DDoS protection, a Web Application Firewall, and malware scanning protecting every layer. Every plan includes free migration, 24/7 expert live chat, and a 3-day free trial backed by a 14-day money-back guarantee. Enterprise-grade performance, without the enterprise complexity.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Excellent service. Timely and quick support gives you peace of mind.

26 September 2025
Unprompted review
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Reply from Levamo

Thank you for sharing about your experience with our support!

Rated 1 out of 5 stars

Never host your mission critical websites with Rapyd.

Paid for premium hosting, yet the site goes down almost every day. Yesterday, the entire system was down for six hours, and at one point, support completely stopped responding.

On another occasion, they put our homepage into maintenance mode without notifying us, and it took us a whole day to even realize it.

I've lost over $15,000 because of the landing pages stoped working.

While support is usually decent, the overall reliability is unacceptable for something mission critical. I would not recommend Rapyd.

Never host your mission critical websites with Rapyd.

17 September 2025
Unprompted review
Levamo logo

Reply from Levamo

We’re sorry to hear about your experience, Harsha. Reliability and support are priorities for us, and we’ve reached out directly to review your setup and address the issues you’ve faced.

Our goal is to make things right and ensure you have the performance and stability you expect from Rapyd Cloud.

Rated 5 out of 5 stars

Thank you so much!

By the time I reach out to your team for support I'm usually very anxious and somewhat struggle with communication. I really appreciate Sachin's patience, clear communication, and dedication to solving problems as quickly and efficiently as possible!

27 August 2025
Unprompted review
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Reply from Levamo

Thank you for sharing, Jes. We're always happy to help!

Rated 1 out of 5 stars

This host has no idea what they are…

This host has no idea what they are doing.

Our clients have lost countless amounts of money (I stopped counting at $50,000.

This platform has never worked, every single possible issue we could have run into, we ran into.

Support is useless, they're working on so many cases at the same time that it'll take hours for a simple request. They'll say they're working on it every time you check in, but they're ignoring it.

They've broken so many of our websites.

They charge a premium cost, and give a cheap product.

19 August 2025
Unprompted review
Levamo logo

Reply from Levamo

We're sorry to hear how difficult your experience has been. Some of the challenges you ran into were complex and frustrating, and while we worked through each case with you, we understand it didn't feel smooth from your side.

We've already reached out directly to make sure your remaining concerns are addressed and to continue improving your experience. Your feedback has also helped us refine our platform and onboarding so others can avoid similar pain points.

Feedback like yours is taken seriously and plays a direct role in how we continue to improve Rapyd Cloud.

Rated 5 out of 5 stars

Great Host for Complex WP Sites

I run a digital agency and have used a lot of different hosting setups for different WordPress sites. Rapyd is by far the best. It's a great server for complex websites, and their support is top-notch.

7 August 2025
Unprompted review
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Reply from Levamo

We're happy to hear that Rapyd Cloud is meeting your agency's need. Thanks for sharing!

Rated 5 out of 5 stars

Simple system

Simple system, great support, reasonable price!

6 August 2025
Unprompted review
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Reply from Levamo

Thank you for letting us know that you're happy with everything, Sinisa!

Rated 5 out of 5 stars

Johnny on the spot!

Johnny on the spot!

Hardik was quick to respond to my issue and quickly identified the issue and effectively resolved it.

He and Team Rapyd rocks!!!

25 June 2025
Unprompted review
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Reply from Levamo

Thank you for sharing about your experience with our support team!

Rated 5 out of 5 stars

This customer service is impressive

This customer service is impressive. I've received exceptional support so far. I highly recommend them. They provided excellent support during my site migration. I'm very excited about this collaboration.

11 June 2025
Unprompted review
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Reply from Levamo

Thanks for sharing, Christian! We plan to keep it up!

Rated 5 out of 5 stars

Seamless Migration Experience

The migration process was impressively fast and seamless. Everything was handled with precision, and there was minimal disruption throughout the transition. The team behind the migration was incredibly helpful, responsive, and supportive at every step, ensuring that all concerns were addressed promptly. Their professionalism and efficiency made the entire experience smooth and stress-free. Highly recommended!

3 June 2025
Unprompted review
Levamo logo

Reply from Levamo

Thank you very much for the detailed breakdown of your experience. We're happy we were able to make the migration process smooth and easy!

Rated 1 out of 5 stars

Very disappointed with the slow service and support

I purchased the multi-site plan on Rapyd Cloud and I am extremely disappointed.

Simple tasks cannot be performed on the dashboard and support takes more than 2 days to resolve the issue.

My e-commerce site has been down for 2 days, with losses and no one can resolve a simple site pointer and SSL issue.

9 May 2025
Unprompted review
Levamo logo

Reply from Levamo

Hello Bruno,

Thank you for sharing your feedback. We're very sorry to hear about the difficulties you've experienced and understand how frustrating this must be, especially when it affects multiple sites and critical functionality like SSL and domain setup.

Our team has already reached out to you directly with a detailed update and is actively working to resolve the issues. We're committed to making this right and ensuring your sites are stable, secure, and performing as expected.

We appreciate your patience and the chance to improve your experience with us.

- The Rapyd Cloud Team

Rated 5 out of 5 stars

Great service

I was very happy with the migration service. They covered everything for me and the communication was clear and fast.

28 April 2025
Unprompted review
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Reply from Levamo

Thanks for the review! We're glad the migration went smoothly and that the team kept communication clear and fast. Appreciate you sharing your experience.

Rated 5 out of 5 stars

I can’t thank Muhammad enough for his…

I can’t thank Muhammad enough for his swift and expert help reconfiguring Object Cache Pro and Relay. He diagnosed the issue quickly, communicated clearly throughout, and confirmed everything was running smoothly on our end. His professionalism and responsiveness made the whole process seamless. Highly recommended!

23 April 2025
Unprompted review
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Reply from Levamo

Thanks for the great feedback! We're glad Muhammad was able to sort things out quickly and professionally. We'll make sure he sees your kind words—really appreciate you taking the time to share this.

Rated 5 out of 5 stars

Ruby helped me so much today...

Ruby helped me so much today. I was afraid to change my domains and subdomains, but she walked me through each step, and when we encountered a problem, she took care of everything. Thank you so much! Rapyd's support is top-notch.

20 April 2025
Unprompted review
Levamo logo

Reply from Levamo

Thanks for the kind words! We're so glad Ruby was able to guide you through the process and make it easier. We'll be sure to pass this along to her. Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

helped me for over 2 hours resolving my…

helped me for over 2 hours resolving my cache issues and helped me set everything up on my wordpress for me, he also found a error code in on my site overloading my server.

20 April 2025
Unprompted review
Levamo logo

Reply from Levamo

We're happy that our support team got you everything you needed. Thanks for sharing about your experience!

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