Mindstep Reviews 

22
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Fantastic happy helping you improving your mental health. Being using it for a few weeks now, and so far everything’s going well. Friendly interface too. Recommended.

Rated 5 out of 5 stars

I recently started using Mindstep and it has proven to be an invaluable tool for mental well-being. One of the things I appreciate the most is how quickly the app gets into assessing your mental... See more

Rated 1 out of 5 stars

I like elements but it stated that I have mild cognitive decline…I did all the tests perfectly so is that just a ruse to make you subscribe to help improve your score??? Then they try and hook you... See more

Company replied

Rated 5 out of 5 stars

Saw the young man who made this app give an interview with imperial. I had forgotten to write a review until I was recently reminded and I thought it was important to support this great cause. Easy to... See more

Company details

  1. Mental Health Clinic
  2. also in
  3. Mental Health Service

Written by the company

At Mindstep, we create a personalised plan for each of our users to target and improve their overall health.✨ This tailor-made plan combines various validated techniques and series, carefully selected to address the user’s specific needs identified in their latest evaluation. The plan consists of 4-6 levels, each comprising approximately 6 videos. Our plans encompasses a wide array of over 120+ tools, specially designed to help manage and improve symptoms, leading to positive outcomes for our users. WHAT YOU'LL GET 📌 One-off conversational assessment across multiple brain areas, using clinically validated questions and cognitive tasks. 📌 A selection of your lowest scores, with brief explanations of how they're calculated and what they mean. 🌟 When you subscribe to an annual or monthly plan 🌟 In-depth results: scores across 15+ brain targets, including migraine, speed and depression, including detailed information about your scores 🌟 Video-based tools: activities and guidance targeted towards your lowest scoring areas 🌟 Ongoing support: reassessments that allow you to track your improvements over time, and refresh you plan to address your highest areas of need on an ongoing basis. 🤝


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

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4.1

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(22)

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Rated 5 out of 5 stars

Excellent Resource for Brain Fog Management and More

I recently started using Mindstep and it has proven to be an invaluable tool for mental well-being. One of the things I appreciate the most is how quickly the app gets into assessing your mental state. There's no beating around the bush; you are promptly evaluated so the app can tailor its resources to your specific needs.

The standout feature for me has been the brain fog screening. This is a concern I've had especially since the onset of the Covid-19 pandemic, and it's refreshing to find an app that addresses this issue head-on. Not only does Mindstep offer this unique screening, but they also have a comprehensive video series aimed at tackling brain fog.

What I also love is the scoring system, which allows you to track your improvement over time. It's a gratifying way to see tangible changes and helps to keep me motivated.

Overall, whether you're trying to address brain fog or other mental health concerns, Mindstep offers an array of targeted resources to assist you. Highly recommended!

16 October 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love using Mindstep

I absolutely love using Mindstep! This clinical app has made a significant positive impact on my well-being. It's incredibly user-friendly, and I appreciate how it seamlessly integrates into my daily routine. The results have been remarkable, leaving me feeling fantastic. Highly recommended!

18 September 2023
Unprompted review
Rated 1 out of 5 stars

Not great.

I like elements but it stated that I have mild cognitive decline…I did all the tests perfectly so is that just a ruse to make you subscribe to help improve your score???

Then they try and hook you up with a medicine delivery provider but guess what?…. First three deliveries are free and after that you pay!!!! I’m more than happy collecting my meds from the local pharmacy thanks very much.

11 August 2023
Unprompted review
Mindstep logo

Reply from Mindstep

Hi Peter, Thank you for taking the time to share your thoughts about our service. We value all feedback, as it helps us improve and provide a better experience for our users.

I'd like to address the concerns you've raised. Firstly, our Mild Cognitive Impairment (MCI) assessment are clinically validated and have been supported by peer-reviewed papers. The results are generated based on your performance during the assessment and use widely accepted scales with the end goal being to provide you with valuable insights into your Mental and Cognitive Health.

If you'd like to explore the scientific basis behind our MCI tests, you can find the relevant peer-reviewed paper here: https://www.frontiersin.org/articles/10.3389/fdgth.2022.1029810/full.

As for our partnership with Caplet, it's important to clarify that this option is offered for the convenience of our users. We understand that not everyone can easily access a pharmacy, which is why we provide the alternative of medicine delivery. The initial three deliveries being free is a promotional offer, and any subsequent costs are transparently communicated to users. However, we completely respect your choice to collect your prescriptions from your local pharmacy if that works best for you.

If you have any further questions, feedback or concerns, please feel free to reach out to our team at support@letsmindstep.com

Rated 1 out of 5 stars

Waste of time

Tried it, deleted it, now can’t review it on app store, so here goes.
It claimed to help with migraine. Went through the survey, answered all the memory questions right (you’d have to be pretty dense not too, despite the app saying people rarely get 10/10 correct). Declared no smoking or alcohol use and some exercise. The migraine section kept asking about “headache” instead of migraine- sorry, those are 2 different things! Got to the end of the survey and it told me my brain is average (Mensa would disagree and I don’t see what that has to do with migraines or health in general), then asked to create account and proceed with upgrade to get my health plan.
I have a few issues with this app. First of all, it uses the image of 2 people, 1 in nurse gear and 1 in jr doctor scrubs, and says it was developed by ex-medical students. Ahem…so they flunked?
Secondly, it gives you a really basic medical survey and screens you based on what you’re willing to declare, rather than your true situation (something a GP might pick up on quickly). Your version of events and reality may be 2 different things, after all.
Thirdly, the questions get darker, so by the time you’ve finished answering, you might believe there’s something wrong with you even when there isn’t, if you’re highly impressionable.
Here’s the interesting part. It runs in the background (what for, dog knows), and it gives you personalised emergency service tel number advice based on your location. Fab. Just fab. If I needed the A&E, I would have called since I’m on my phone already.
So, it looks like just another time wasting app that trivialises brain issues and gives no concrete advice. I can’t believe health services could possibly rely on this thing any more than they do any bot-based triage system.
Ignore the hype. It’s just another money-making scheme at the expense of people who genuinely need help.

22 February 2023
Unprompted review
Mindstep logo

Reply from Mindstep

Hi Oana,

Thank you for sharing your feedback regarding our app. We'd like to address your concerns while providing clarity on several points:

While migraines and headaches are distinct experiences, it's important to note that regular headaches can sometimes be indicative of other underlying health issues. Our app's primary objective is to assess overall brain health and provide insights into various aspects of cognitive well-being. We employ peer-reviewed methods and clinically validated scales, the same ones used by healthcare professionals, to offer comprehensive insights.

Mindstep was developed by a team of dedicated healthcare professionals, including medical students (who have all successfully completed their studies!). Their expertise and commitment to improving healthcare through technology are the driving forces behind our app's development. It is not a reflection of their medical knowledge but rather their determination to enhance healthcare accessibility and support users in managing their brain and mental health more effectively. Furthermore, it's important to highlight that our medical team includes healthcare professionals who still actively work within the NHS.

Our assessment is designed to provide personalised health recommendations based on the information users provide. While individuals may have different perspectives on their health, our intention is to offer insights based on the information provided by users. This personalised approach is to give valuable insights to help user's identify areas for potential improvement. We do not trivialise brain issues, and our assessments adhere to established UK medical standards.

The background activity provides location-based emergency service information to ensure users have quick access to vital resources during urgent medical situations. We are pleased that you did not require this service, but we aim to ensure others have access to critical emergency numbers if needed.


Thank you again for sharing your perspective, and we wish you the best in your health and well-being journey.

Rated 5 out of 5 stars

Must try!

First time I've come across an app that can both screen me and also provide care personalised to how I'm doing. Keep seeing newer features come through and hoping it continues!

28 January 2023
Unprompted review
Rated 1 out of 5 stars

why is Mindstep only on Iphone? It means I can't use it!

Not strictly a review of Mindstep, more of a frustrated propective user wondering why it can only be used on an iphone? A phone I cant afford?

25 September 2022
Unprompted review
Mindstep logo

Reply from Mindstep

Hi Richenda, we're sorry to leave you frustrated. We completely understand the importance of making brain & mental health care accessible to everyone. As an early stage start-up, it proved difficult to build on both Apple & Android at the same time so we decided to start with the platform our team knew best. But our engineers are a bright bunch and are beginning to work on an Android version.

If you'd like to support us in building the best Android version possible, please feel sign-up here as a early-tester: https://forms.gle/osuv2qhx9aiEA1859

Rated 5 out of 5 stars

Just whats needed if you have a fear of…

Just whats needed if you have a fear of dementia and want to do something about it. Give it a go and put all nagging thoughts to rest but if signs are there at least you can kickstart measures to counter is. Useful diagnostic tool.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

Interesting and well thought out app…

Interesting and well thought out app with easy directions and enjoyable to do. Makes finding out about your health a comfortable rather than a stressful experience. Great to get directions on your results too !

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Enjoyed the experience!

No faults here! Well thought out design with easy to answer questions. Enjoyed the experience as a whole and think it is helping a great cause.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Dementia and mental health

I was an early adopter and this app is intriguing. My family have a history of cognitive decline and mental health disorders and this app will help me manage my own symptoms and future risk

13 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Can’t fault it! Concept of the app is fantastic. Design is appealing, aesthetic and easy to use.

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Very useful mental health app

Very useful mental health app, you get the insights and the benefits of therapy without the hassles. Unlike wellbeing apps it measures your symptoms and your conditions in a scientific way, and gives you health plans created by doctors that are actually enjoyable to follow.

13 September 2022
Unprompted review

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