Letmeclean Reviews 

74
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service - We booked a deep clean to prepare the property, followed by a sparkle clean a couple of months later. The cleaning was of a very high standard, with great attention to detail, and... See more

Rated 5 out of 5 stars

I recently exchanged on a property and needed an emergency end of tenancy clean before completion. I reached out to Anna, who was able to arrange the clean at very short notice. Communication was exc... See more

Rated 5 out of 5 stars

We used Let Me Clean for an end of tenancy clean. The work was completed to a high standard contributing to getting our deposit back in full. I’m giving 5 stars for two reasons 1) we had a misundersta... See more

Rated 5 out of 5 stars

End of tenancy clean with a number of date changes by me all of which Anna coped with. Arrived on time, left the house spotless so much so the check out agent said “…the house and all appliances hav... See more


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4.8

Excellent

TrustScore 5 out of 5

74 reviews

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4.8

All reviews

(74)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service - We booked a deep clean to prepare the property, followed by a sparkle clean a couple of months later. The cleaning was of a very high standard, with great attention to detail, and our belongings were treated with care and respect. Communication was clear throughout. The new tenants are so impressed that they have already arranged for the company to carry out their regular cleaning. Thank-you.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent end of tenancy clean

I recently exchanged on a property and needed an emergency end of tenancy clean before completion. I reached out to Anna, who was able to arrange the clean at very short notice. Communication was excellent — shortly after booking I was emailed a detailed schedule of work, and Anna was readily available on phone and WhatsApp, which made it easy to ask questions and provide information.
The Letmeclean cleaning team were punctual, friendly, and did an excellent clean of my property. I would highly recommend Letmeclean’s cleaning services.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The team did a great deep clean of our…

The team did a great deep clean of our new house. The house had been vacant for a while and items like the oven left dirty for a very long time, but the team did such a great job on cleaning everything and carpet cleaning. Was lovely to move in and not have to clean first! Thank you so much.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for the excellent deep clean

Just wanted to say a big thank you to the team for the fantastic deep clean. They worked so carefully and professionally, and the whole place feels fresh and spotless. Really appreciate your hard work.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

First class service from a Reliable, Competitive cleaning company

Hi Everyone, Thoroughly recommend Anna and her team 5 star all round. I received a late request from a letting agent an end of tenancy professional clean was required and Anna at short notice moved her team around to accommodate and they did a first class job. High standards, reliable, reasonable, competitive all the qualities you would look for, look no further book today !

22 September 2025
Unprompted review
Rated 5 out of 5 stars

So impressed!

The cleaners did an incredible job with our end of tenacy clean, I was so impressed with how they were able to get tough stains out of the bathroom sinks and transform the flat in a matter of hours. Prices were competitive and fair, and the service was very professional from start to finish. I would definitely use them again!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Have used the service for end of…

Have used the service for end of tenancy cleaning. The ladies arrived on time - with limited to no details given to them they have done a fantastic job and left the house sparkling! The whole process from booking to the end of the cleaning session it was all smooth and easy. Thank you for the fantastic job.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic team

What a fantastic team. The cleaning job was amazing, despite 4 students best efforts at leaving the house grubby.
They arrived on time and left the place sparkling!
This is the second time we’ve used them and had deposits returned pretty much in full.
I can really recommend Letmeclean.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Reliable, effective - making moving out 100 times easier

Anna as the designated contact point has been responsive, extremely clear and friendly in communications. The process from start to end was straightforward and hassle-free (much needed as I was moving out). The cleaning team showed up on time and delivered excellent results with great energy! I must mention that Anna is very compassionate towards customers and passionate about the services the company provides. Highly recommended, especially if you are looking for end-of-tenancy cleaning services that you can trust.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

LetMeClean - THE best choice for a perfect clean.

Great customer service from Anna, extremely reliable.
Cleaning itself was outstanding, would highly recommend to anyone who needs end of tenancy cleaning or anything else required. It’s a daunting experience trying to decide on which cleaning service to use, but Anna made it an easy choice.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Faultless start to finish

Absolutely great service form beginning to end for an end of tenancy clean.
It was super easy to organise with Anna and the flat clean itself was above and beyond my expectations.
Would highly recommend and go to again myself in future.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Let Me Clean…

I highly recommend Let Me Clean services. I hired them for end of tenancy cleaning and they did an outstanding job. They were quick to reply to my booking request and overall services and communication is excellent.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service.

Let Me Clean were recommended by the agent of the three bedroom, 2 bathroom house we were renting. We booked them to do an end of tenancy clean (we also have a dog) and they did an outstanding job. We have no hesitation in endorsing them and their services.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Poor end of tenancy clean

Let me clean was recommended by agent Antony Roberts todo the end of tenancy clean. I was requesting for remove the rubbish service at an extra of 15+VAT. However after the cleaning, rubbish were still be there. Stickers were not removed. The disclaimer of none extra charge will be applied from agent is very very void and all based on terms and conditions. E.g. they don't remove the clean film on the wall which is not on their 'not to do list'. During the cleaning, communication was very poor. I did a few phone call with the person and all get refused. It seems she is remotely working with cleaners not even on site. There is a huge communication issue and they only reply by email with most 1 sentence. I end up being charged 200 pounds from agent. To be honest, a bit more communication on the day would avoid such charge. E.g. if they see the clean film and told me they won't do A,B,C it will be 1 second for myself to goto the property to take them off. Or if they are not sure if anything should be thrown away they can also contact me. Instead they just simply leave them in the house without any communication. I was calling on the day of cleaning asking if anything needed 5 times. Every call simply goes to the voice mail.

28 October 2024
Unprompted review
Letmeclean logo

Reply from Letmeclean

I am sorry you were disappointed with the cleaning service we provided. I am the owner of Let Me Clean and I would like to address the grossly exaggerated negative comments you have made. To clarify on our T&C’s we specify that we do not remove household rubbish as we are not a rubbish removal specialist. The £15 charge is an additional charge should we have to spend time, picking up household rubbish left behind for us to be able to clean the property. We spent time picking up all your belongings and piled them neatly together in one room, you were NOT charged the £15 for this service!!!! This additional charge is explained on the quote and the booking confirmation which were both emailed to you. We spoke on the telephone while the cleaners were at the property, and I tried to explain this to you.

Stickers that you have added to walls & floors are most definitely not considered to be cleaning issues neither is the removal of cling film to walls. If you were unsure after agreeing to our terms and conditions you could have asked when we spoke on the phone while the cleaners were cleaning the property or removed the items, you stuck on yourself prior to the clean.

The £200 charges you mentioned have been made by the agent are nothing to do with the clean, they are all issues that were raised by the inventory clerk and relate to the damage and neglect caused to the property during your tenancy. There were minor cleaning issues flagged in the inventory which, as per our Ts & Cs, we went back and made good, and the letting agent has confirmed were completed to the correct standard.
If you wish to further complain about the £200 costs, I suggest getting in touch with the agent to discuss this completely unrelated to cleaning issue.

I felt compelled to write this response as all of your accusations are nowhere near a fair reflection of what happened or our response to what happened. We have been nothing but professional in our dealings and are disappointed you feel the need to try to portray us negatively.
Please read the other 1 star reviews he has written; it seems Mr HK uses Trust Pilot as a complaints platform for his own personal grievances and has not once left a positive review.

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