lesmillsondemand.com Reviews 

932
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute scam they have been secretly charging me for years even tho I had cancelled and then wouldn’t even refund me anything. Do not give them access to your bank account

Rated 2 out of 5 stars

Love the workout however the app is not up to the standard that you've expect at all and is quite disappointing. You can download classes but you can't play them in your offline, but also if you have... See more

Rated 5 out of 5 stars

Simply the best! Needing to fit exercise into a busy schedule I was told about Les Mills several years ago and I cannot praise what it offers enough. New workouts every week and the variety offered is... See more

Company replied

Rated 1 out of 5 stars

Have been trying unsuccessfully to sign up for 5 days consecutively but the customer support and UX design are failing. The app just spins in circles. Just read in another review from the US 🇺🇸 that... See more

Company details

  1. Fitness and Nutrition Service

About lesmillsondemand.com

Written by the company

LES MILLS+ The world’s most motivating workouts on demand.

Become your best with world’s best workouts – at your fingertips. LES MILLS workouts will help you fall in love with fitness. They combine cutting-edge exercise science with motivational energy to deliver results-focused fitness experiences.

With the LES MILLS+ app you can discover the hugely-popular fitness programs that pack out gym studios all over the planet – and stream them straight into your home.

Choose from 1500+ workouts – everything from strength, cardio, HIIT, martial arts, core toning, flexibility, indoor cycling, dance fitness, mindfulness and more. 15 to 55-minute workouts. For beginner to advanced fitness levels.

Get the workouts you need to build strength, lift your fitness, increase your flexibility, reduce stress, and feel happier, healthier and fitter than ever.

No equipment needed to start. There are hundreds of workouts you can do right now with no equipment at all.

We are on a mission to create a fitter planet. Healthier, happier people. This doesn’t mean making people work out. It means helping people fall in love with fitness so that they want to work out.

With 50+ years of heritage, pioneer of the group fitness movement Les Mills creates workouts loved all over the world. Our fitness classes (BODYPUMP, BODYCOMBAT and 20 more) have become the favourites in 21,000 gyms in 110 countries, designed to push our members beyond their limits to achieve amazing results.


THE WORLD'S BEST WORKOUTS AT HOME.

LES MILLS+ gives you unlimited access to 1500+ of the world's most motivating workouts. Cancel anytime. Payment starts after free trial.

START YOUR FREE TRIAL

Contact info

2.5

Poor

TrustScore 2.5 out of 5

932 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(932)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Les Mills keeps me healthy and motivated

Les Mills offers a huge range of different kinds of workout from Bodybalance to Weights to Shbam. The instructors are excellent and after a while you feel like they are friends who help you strive to be the best you can.

20 December 2022
Rated 5 out of 5 stars

variety and options

good variety of workouts to choose from, professional and inspiring instructors who offer options depending on how I feel and equipment available

18 December 2022
Rated 5 out of 5 stars

I Love Les Mills

I Love Les Mills. I especially Love body pump as well as the Spin classes. I’m actually having to back off working out for awhile from an injury and I’ve been doing some of the low impact workouts. I love the versatility of Les Mills.

19 December 2022
Rated 5 out of 5 stars

I absolutely love Les Mills on Demand

I absolutely love Les Mills on Demand. First of all, there is plenty of variety of great exercises... I do Body Pump, Body Combat, RPM and Core and love all of them! Secondly, I love the fact that there are plenty of recorded sessions to choose from and new ones are regularly added, so I never get bored of the 'same old routine'. Thirdly, there is the option of longer or shorter sessions depending on what I have time for. But most of all, I love the results!! I'm 55 yrs old and thanks to Les Mills on Demand, I am the most toned and physically fit that I have ever been in my life. Thank you!!!

18 December 2022
Rated 4 out of 5 stars

I Cannot Fault It

The workouts are enjoyable, well structured, and effective. I have seen noticeable improvements in my physique and overall fitness, and Les Mills has helped me fall in love with exercise and develop a training habit. The only reason I'm not awarding the full five stars is because the app isn't perfect and needs some tweaks, but the content is second to none.

18 December 2022
Rated 5 out of 5 stars

LMOD is so great !

I've been attending body pump, RPM and Core classes in fitness before covid. As they've been closed for several months due to lock down, I bought body pump equipment and a stationary bike and LMOD app. I really enjoy the vast choice of releases and the freedom to train at home when I want ! Very addictiv ! I'm a big fan of The Trip !

17 December 2022
Rated 1 out of 5 stars

I signed up for a free trial

I signed up for a free trial. I canceled within the 14-days of the trial. I just checked my bank account, and Les Mills charged me anyway! What was the point of a “free” trial?! I’m going to have to cancel my entire bank account if they charge me again. I’m a single mother - they’re practically taking food out of my child’s mouth because the money they charged me needed to go towards my child, not them. I am so angry! I tried to contact someone about the charge and was unsuccessful.

16 December 2022
Unprompted review
lesmillsondemand.com logo

Reply from lesmillsondemand.com

Hi Meredith, thanks for reaching out to us here though I'm so sorry to hear of the trouble you've had here! If your subscription was canceled before the trial was over, then the system should have ended your access after the trial and should not have billed you - can you please send us an email to support@lesmillsplus.com so that we can get an agent to look into this for you?

Hope to hear from you soon!

- your team at LES MILLS+

Rated 5 out of 5 stars

Step class

I could take the class anytime I wanted, at my convenience and choose the length of my workout. The instructors are energic, personable and encouraging and do a good job engaging with the people working out.

13 December 2022
Rated 3 out of 5 stars

New APP connectivity issue.

Since the app changed from OnDemand I can only use downloaded workouts as the connectivity is a real issue.
I have completed all the checks and actions recommended by your technical team but there's no improvement

16 December 2022
lesmillsondemand.com logo

Reply from lesmillsondemand.com

Hey Loraine, thanks for reaching out though I'm very sorry to hear about the trouble you're having! I can see we responded to you 2 months ago, but are yet to get a response - could you please respond to our email so we can work together to get things sorted for you? Definitely want to ensure you get full access to our service as it's intended. Hope to hear from you soon!

- your team at LES MILLS+

Rated 3 out of 5 stars

The menu has changed

The menu has changed. I can't get to my list of favs. Why?

1 December 2022
lesmillsondemand.com logo

Reply from lesmillsondemand.com

Hi Deb,

Thanks for reaching out though I'm sorry to hear you've had some trouble with this! The easiest way to get in contact with us is to email our support team at support@lesmillsplus.com - one of our agents will be happy to look into this for you!

If you haven't heard back yet, ensure you've sent an email to the address above and the team will get back to you as soon as possible!

- your team at LES MILLS+

Rated 5 out of 5 stars

Program variety

Wide range of programs to choose from. Suitable for all fitness levels. Love that I can workout anytime I want. Trainers are so motivating - I’m hooked!

16 December 2022
Rated 4 out of 5 stars

Retro RPM is a winner

The music is great.
RPM instructors are easy to follow.
The notes section on the app doesn't work well on Android - this is my only criticism.

11 December 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look