I set a weekly deposit limit before playing. Tried changing it straight away and the site correctly blocked the change.
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already grumpy, so I noticed when game contribution made me drop the bonus, but at least it was clear
The 3-D Secure code kept arriving after it had already expired, so every deposit looped back to the start. PostePay was “accepted” and then reversed with no reason beyond a template paragraph. Even th... See more
Company replied
Suggerirei il prelievo immediato ma per il resto con i primi venti euro ne ho vinti 200 super soddisfatta 🥰
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
LeoVegas.it è un Casinò online multipremiato – autorizzato e regolamentato dall'Agenzia Dogane e Monopoli (ADM) – che offre un'ampia selezione di giochi, dalle slot ai tavoli live, e di scommesse sportive. Leader dell’innovazione nel settore mobile, l’azienda si impegna costantemente a sviluppare nuove funzionalità per migliorare la qualità di gioco sui dispositivi elettronici, con l’obiettivo di offrire la migliore esperienza di gioco possibile anche su mobile. La sezione Casinò include oltre 1.500 slot, mentre il Casinò Live propone un’ampia varietà di giochi dal vivo sia classici, come blackjack e roulette, che innovativi, come i game show. La sezione Sport offre quote competitive per scommettere su competizioni e gare degli sport più popolari, come calcio, tennis e basket, ma non solo. LeoVegas mette, inoltre, a disposizione vantaggiose Offerte di Benvenuto Casinò, Casinò Live e Sport, che includono free spins, bonus e vincite potenziate, e promozioni quotidiane su slot, tavoli dal vivo ed eventi sportivi. I giocatori possono sfruttare una vasta gamma di metodi di pagamento sicuri e affidabili, per gestire i propri fondi in modo semplice e veloce, e registrarsi tramite SPID per un processo di registrazione ancora più rapido e sicuro. Il team di Assistenza Clienti italiano è sempre a disposizione per qualsiasi dubbio o domanda, via live chat ed e-mail; con l’Help Center che offre risposte a tutti i quesiti più comuni. La tua recensione sulla pagina dedicata a LeoVegas.it ci aiuterà a migliorare il servizio per te e per tutti gli altri clienti; per questo la tua opinione è importante per noi.
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3.9
Great
2K reviews
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Reply from LeoVegas Italia
Hi Roberto!
That's fantastic to hear! 😊
We strive to provide a smooth and enjoyable experience for all our players.
We appreciate you taking the time to leave us positive feedback and hope to see you soon on our platform!
Kind Regards, LeoVegas
------------------------------------------------------
Ciao Roberto!
È fantastico sentirselo dire! 😊
Ci impegniamo a fornire un'esperienza fluida e piacevole a tutti i nostri giocatori.
Ti ringraziamo per aver trovato il tempo di lasciarci un feedback positivo e speriamo di vederti presto sulla nostra piattaforma!
Cordiali saluti, LeoVegas
Reply from LeoVegas Italia
Cara Annalisa,
Siamo entusiasti che la sua esperienza con noi sia stata fantastica e sapere che le piacciono i bonus è fantastico.
Ci auguriamo che la sua esperienza con noi continui ad essere così bella, ma se ha qualche suggerimento da darci per migliorare siamo sempre a sua disposizione.
Tutto il meglio, Leovegas.
Reply from LeoVegas Italia
Ciao Michele!
We're thrilled to hear you're having a fantastic experience on LeoVegas!
We pride ourselves on offering a speedy site with a vast selection of games to keep the excitement going! 🎉
Keep those spins coming and good luck!
Kind regards, LeoVegas.
Great service
1 February 2025
Reply from LeoVegas Italia
Ciao Filippo!
Thank you so much for your positive feedback! 🤩 We're delighted to hear that you're enjoying a great experience with our service!
We strive to deliver the best to our players.
See you soon on LeoVegas!
Kind regards, LeoVegas.
Reply from LeoVegas Italia
Ciao Daniele!
We're thrilled to hear you're having a blast with our wide variety of slots!
Spinning those reels and aiming for those big wins is what we're all about! 🎉
Keep the fun rolling and best of luck! 🍀
Kind regards, LeoVegas.
Appreciative
Everything was quite simple and fast and I appreciate that a lot you guys are doing well!
30 January 2025
Reply from LeoVegas Italia
Ciao Gabriele!
Thanks a million for your positive feedback!
We're thrilled to hear that you found everything simple and fast on LeoVegas. We're committed to providing a smooth and enjoyable experience.
See you soon! ✨
Kind regards, LeoVegas.
Reply from LeoVegas Italia
Ciao Alessandro!
Grazie mille per il tuo feedback positivo!
Siamo felici di sapere che hai apprezzato il nostro servizio di assistenza!
Ci impegniamo al massimo per offrire un supporto eccellente a tutti i nostri giocatori.
A presto su LeoVegas! ✨
Cordiali saluti, LeoVegas.
It prevents betting on certain races that he decides.
It allows you to place bets only on races that he decides, preventing you from betting on others.
7 January 2025
Reply from LeoVegas Italia
Hi,
thank you for your review
We are very sorry to read about your negative experience. However, we would like to reassure you that LeoVegas operates in full compliance with Italian remote gaming regulations.
The stakes accepted for a given event depend on the specific event.
We work with our odds department to determine which bets are approved. Our sportsbook operator also reserves the right to refuse all or part of the requested bets at its sole discretion.
Please note that we will try to contact you directly and be able to handle your concerns.
Greetings, LeoVegas
Reply from LeoVegas Italia
Hi Lorenzo,
thank you for your review
We are very sorry to read about your negative experience. However, we would like to reassure you that LeoVegas operates in full compliance with Italian remote gaming regulations.
The stakes accepted for a given event depend on the specific event.
We work with our odds department to determine which bets are approved. Our sportsbook operator also reserves the right to refuse all or part of the requested bets at its sole discretion.
Please note that we will try to contact you directly and to able to handle your concerns.
Greetings, LeoVegas
Non esiste il cash out
12 January 2025
Reply from LeoVegas Italia
Ciao Daniel,
grazie per il tuo commento
La funzione "cash out" è offerta su specifici eventi singoli. È possibile ottenere le vincite prima del completamento di un evento a quote ridotte.
Queste probabilità cambieranno continuamente nel corso dell'evento a discrezione del nostro compilatore di quote e di conseguenza anche la disponibilità di procedere con il "cash out".
Ti informo che proveremo a contattarti direttamente ed essere in grado di gestire i tuoi dubbi.
Saluti, LeoVegas
Reply from LeoVegas Italia
Hi Francesco! 👋
Thank you so much for your review!
We are thrilled to hear that you appreciate the quality of our games, the speed of our payouts, and the smoothness of our website. We work hard to provide a flawless gaming experience and your feedback confirms that we are on the right track.
We wish you more great gaming at LeoVegas!
Kind regards, LeoVegas
Two main issues
I wanted to bring a couple of issues to your attention.
First of all, I was frequently kicked out of the game room while playing, which forced me to re-enter each time. Given how quickly online roulette games run, this disruption was negatively affecting my enjoyment of the game.
Additionally, when I attempted to withdraw my account balance to my bank account, I noticed that your system rounds the numbers. As a result, I wasn’t able to withdraw the final 50 cents from my LeoVegas account. It’s not about the value of the 50 cents, but rather the principle of the matter.
1 January 2025
Reply from LeoVegas Italia
HI,
Thank you for reporting these issues to us. We apologize for the inconvenience they have caused you.
Regarding the disconnection issue from the game room, we will forward your report to our technical team.
We will try to contact you directly in order to provide us with more details, such as the name of the specific game and the time of the event. This information will help us identify the cause of the issue and resolve it as soon as possible.
Regarding the inability to withdraw the remaining 50 cents, we understand your frustration. We inform you that we are working to improve our withdrawal system and make it possible to withdraw the entire account balance. In the meantime, we suggest you contact our customer service so we will be able to credit the remaining amount. After all is your money!!
We are committed to providing an optimal gaming experience to all our players and thank you for your patience and cooperation.
Kind regards, LeoVegas
Reply from LeoVegas Italia
Ciao Fernando!
Thanks for the shout-out!
We're thrilled to hear you're enjoying fast withdrawals with us. It's super important to us at LeoVegas that you have a smooth and efficient experience. 🚀
Hope you continue to enjoy the ride!
Kind Regards, LeoVegas
Reply from LeoVegas Italia
Hello! 😄
Thank you very much for your positive comment
We are happy to hear that our operator was able to solve your problem
We are committed to providing excellent assistance in every situation.
Thanks for again, your feedback motivates us to always do better!
Greetings, LeoVegas
Reply from LeoVegas Italia
Ciao Alfonso! 😊
Grazie per il tuo commento positivo
È un piacere sapere che hai ricevuto il tuo bonifico velocemente!
Ci impegniamo a garantire pagamenti rapidi ed efficienti a tutti i nostri giocatori.
Ti auguriamo altre fantastiche giocate su LeoVegas!
Saluti, LeoVegas
Reply from LeoVegas Italia
Hey Ashir!
Thanks for sharing your positive experience! We appreciate you sticking up for us
We always aim to provide a positive experience for all our players.
Kind Regards, LeoVegas
Reply from LeoVegas Italia
Hey Antonio!
We're thrilled you think we're a "Vero good site"! 🎉 It makes us happy to know you're enjoying our vast selection of popular slots!
We're always looking for recommendations.
Kind Regards, LeoVegas
Reply from LeoVegas Italia
Hey Peppe!
We love hearing that you think we have a "Professional Team"! We strive to offer excellent service and expertise.
Kind Regards, LeoVegas
Reply from LeoVegas Italia
Hey Alberto!
We're thrilled to have you as part of the LeoVegas family and super happy to hear you love our slot games!
We're always looking for feedbacks like yours.
Kind Regards, LeoVegas
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