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LeonLeds Iluminación Reviews 91

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TrustScore 3.5 out of 5

3.3

Lighting Store
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Company details

  1. Lighting Store

Written by the company

Ecommerce de Iluminación LED: Decorativa, Técnica y Automoción. Venta a particulares y profesionales. LeonLeds es una tienda online de iluminación LED, en la que encontrarás una de las mayores variedades de productos con tecnología LED de nuestro país. Tenemos Luminarias para el hogar, iluminación técnica para profesionales y toda la iluminación necesaria para Automoción. Puedes ver el catálogo completo en nuestra web. Además vendemos a particulares y profesionales en todo el territorio español, Francia y Portugal. Contamos con una amplia gama de productos y novedades todas las semanas.

Contact info

3.3

Average

TrustScore 3.5 out of 5

91 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I fully recommend this company whom I…

I fully recommend this company whom I have ordered 3 outdoor house lamps from. One arrived broken and they resent it, unfortunately it arrived broken again and after emailing them each time, the woman in charge personally checked the last one they sent me to be sure of it's condition and shipment condition and it arrived intact. Her efforts and patience with me were fully commendable.

4 November 2025
Unprompted review
LeonLeds Iluminación logo

Reply from LeonLeds Iluminación

Thank you so much for sharing your experience! 🌟
We’re truly sorry for the inconvenience caused by the first shipments, but we’re very happy to know that everything was finally resolved and that the last lamp arrived in perfect condition.
Your patience and understanding mean a lot to us — and we’ll make sure to pass your kind words to our colleague who personally handled your case. 🙏
It’s wonderful to have customers like you!

Rated 1 out of 5 stars

Dont buy in this company

Dont buy in this company! Its a scam! I buy an article 10 days ago i i dont have any comunication yet! I pay and i will not recive the article.

3 June 2025
Unprompted review
LeonLeds Iluminación logo

Reply from LeonLeds Iluminación

Hello,
We are very sorry that you have this impression.
We can assure you that we are not a scam and that we are working to resolve each case as quickly as possible.

If you have already placed an order and have not yet received any news, please send us a private message with your order number so that we can check the status and help you as soon as possible.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

I made my order on 5th of January and did not arrive yet

I made an order on the 5th of January, and did not arrive yet, sent various e-mails and left messages on the website form but never got a reply. At this point I don't even know if I am going to receive my package and this is just a scam.

5 January 2025
Unprompted review
LeonLeds Iluminación logo

Reply from LeonLeds Iluminación

We sincerely apologise for the delay and lack of response to your messages. This is not at all the experience we want our customers to have. We will now contact you directly with the details of your order, and we will immediately investigate the status of your package and offer you a solution. We assure you that we are a legitimate company, and we will do our best to resolve this as soon as possible.

Rated 1 out of 5 stars

Very dissatisfied with the warranty and…

Very dissatisfied with the warranty and service handling. First, they send a damaged and used fixture and refuse to exchange it. Then, after a fixture with a waterproof rating of IP54 is installed and water leaks into the lamp, they take no responsibility. Despite the fact that the fixtures have a 3-year warranty, LeonLeds stops responding after only 8 months. As an excuse, they claim the fixture was installed incorrectly, even though a certificate from my electrician was provided, confirming that everything was installed according to the installation instructions. Very unhappy with this company and not recommended.

19 December 2024
Unprompted review
LeonLeds Iluminación logo

Reply from LeonLeds Iluminación

Thank you very much for leaving your opinion.
We have changed the same one twice. The first time because of a malfunction, the second time because it was burned out. Both times under warranty.
On the third occasion, you indicate that water has entered the bulb. To which you are asked for photographs of how you installed the bulb.
The product is incorrectly installed. I pass the information to the manufacturer and they tell me that the product has been mishandled, therefore, no further warranties are accepted.
Also, I remind you that the product has IP54, which means that it is protected against dust and splashing water, but not against direct rain water. It cannot be placed outdoors without a roof. What we can do, if you want, is to pick up the product and send it directly to the technical service to make the appropriate tests, since you say that no water enters through that badly drilled hole.
I am waiting for your reply to my last email of yesterday 02/01.Thank you.

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