I have purchased three different types of bra online from Leonisa recently. Using their sizing guidelines all bras have fit perfectly, and they are the most comfortable bras I’ve ever had. My only iss... See more
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I am a man and I bought some underwear for my wife, can you imagine that feeling? Well, I know this company and they made a very good stuff, also the online shopping experience was very good, they gu... See more
Such a shamebecause I had to return everything even though I liked the pattern, loved that it was made out of plastic from the ocean and it was my size. But the design is just not flattering... the bi... See more
Company replied
Excellent product, very good finish, the material is of excellent quality. In the future I will choose one size less because although I measured myself and with that measure I ordered, the brassier wa... See more
Company details
Written by the company
Shop sophisticated lingerie, underwear, shapewear, bras, and panties for women, swimwear and men's underwear.
Contact info
United States
- leonisa.eu
3.6
Average
2K reviews
Hasn’t replied to negative reviews
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Perfect!!!
7 August 2024
Super recomendables!!
7 August 2024
Always I was delivery late I don’t know…
Always I was delivery late I don’t know what happens the delivery
30 July 2024
Reply from Leonisa
Thank you for sharing your experience. Your satisfaction is our top priority. We would like to confirm that your order was received on July 29, after 14:00hs, therefore, it was shipped the next day, July 30, the shipment is currently in transit. Kindly note that the delivery time for UK is 5-7 business days. We will contact you internally with further details about the shipment.
Unhelpful customer service
I purchased something on the basis of 3-5 business days delivery time, this then changed to 5-7 days after the payment had been taken. I emailed about this and they offered to cancel as it was needed for my wedding, and I stated straight away that I’d like to proceed with the cancellation, however they claimed not to receive this and posted it anyway. An additional hassle that I didn’t need in the lead up to my wedding.
29 July 2024
Reply from Leonisa
Hello Becky! We are sorry your experience has not been optimal. Checking the status of your order created on July 26, 2024, at 2:27 pm. The order is on time! According to our shipping times: Products shipped with standard service from our local warehouse: have a delivery time of 5 to 7 business days in the UK and products shipped to other European countries: 3 to 5 business days to confirm this information please visit the following link https://shorturl.at/dzWO6. Your satisfaction is our top priority. For help or additional information, we invite you to contact us through our WhatsApp +34 822 130010 or our email: euroinfo@leonisa.com.
Such a shamebecause I had to return…
Such a shamebecause I had to return everything even though I liked the pattern, loved that it was made out of plastic from the ocean and it was my size. But the design is just not flattering... the bikini cups were too far apart... the bikini bottom added more fabric where it was supposed to control so it had the opposite effect, like the shapewerar which flattened my butt instead of lifting it and dug into my waist creating love handles.
26 July 2024
Reply from Leonisa
Hello Almudena! We are sorry your experience has not been optimal. This bikini top is the perfect choice for those with medium to fuller busts thanks to its underwire and fixed foam cups, which will keep you supported and covered. While also giving your bust a rounder look. The bikini bottom is medium-rise, and being knotted on the sides will allow you to adjust it to the size of your body. Your satisfaction is our top priority. We are here to help you and to offer exchanges or returns.
Yes ok the experience
26 July 2024
They dont take pants back
They dont take pants back, even they dont write it on the page or in the buying proceedure.
18 June 2024
Reply from Leonisa
Thank you for your feedback! In regards to your concerns, we would like to let you know that our hygiene policy does not allow us to offer returns or exchanges for panties or boxers, as we are commited to protect the health of all our consumers. Our policy states "For hygiene purposes, panties cannot be returned for a refund or exchange, except when genuine quality issues have been identified." we kindly invite you to validate our return policy on the following link: https://leonisa.eu/pages/cambios-y-devoluciones. We will contact you internally for further details.
My complaint was dealt with swiftly
My complaint was dealt with swiftly, and I was given clear instructions on what to do next.😀
15 July 2024
Great design
Great design, I love the materials, quick delivery. The only downside is that prices in Europe are much more higher than in Colombia.
10 July 2024
Quick shipping, product overdelivered
The shopping was fast and the bodysuit *snatched* me. I carry pretty much all my weight in my hips and this bodysuit still managed to make me look slim and athletic.
It also picked up my butt and breasts. Really, I can’t recommend it enough.
28 June 2024
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