Leoncini Italy Reviews 

252
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally high quality of the handmade ceramic products and gorgeous artwork available in the physical store. Consumers deeply appreciate the incredibly friendly and helpful staff members who always go out of their way to provide wonderful customer service. Visitors frequently highlight the careful secure packaging methods and timely delivery of fragile decorative items during international shipping. However, some customers also noted occasional minor issues, mentioning specific custom design oversights regarding product orientation details or rare instances of breakage and transit damage during long international shipping.

What people talk about most

Product

Consumers find product to be marked by widespread satisfaction and appreciation for the beautiful... See more

Quality

Customers expressed great satisfaction with the outstanding quality and craftsmanship, noting that the items... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendliness, warm... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting timely arrivals, expert... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It might be special interest to get a hand painted table top made from volcano storm, but we received now our second one. Like the first one the one we now received is outstanding. Wonderful colour... See more

Company replied

Rated 5 out of 5 stars

Beautiful shop with a beautiful assortment. Staff were very helpful and willing to custom produce items that were no longer in stock. You definitely sensed the pride in their work. They also shippe... See more

Company replied

Rated 5 out of 5 stars

We loved your shop and the quality of the products. They arrived safely at our home and we look forward to using them and remembering our visit to your beautiful village . Thank you Anna for the s... See more

Company replied

Rated 5 out of 5 stars

GREAT email support, fast custom-made pottery, great delivery and follow-up. Very satisfied, except the company should ask whether the spoon holder is to the right or left - this impacts whether the w... See more

Company replied


Company details

  1. Pottery Store
  2. Ceramic Manufacturer
  3. Garden Furniture Shop
  4. Rustic Furniture Store

About Leoncini Italy

Written by the company

Descendants from one of the most important families of San Gimignano, the brothers Luciano and Daniele Leoncini offer with their products, the wisdom of the old ceramic masters, the experience of cutlery-masters and their competence in proposing their clients ancient decorations reproduced with great care and ability.
Leoncini offers its clients table tops and desks in volcanic stone or in ceramic all with precious handpainted decorations. The tables can be made according to shapes and sizes printed here (together with prices) and also, in our catalogue you can choose the pattern that you prefer or ask us to make a table following your own design and sizes or according to your needs.
In the shop in Via San Giovanni in San Gimignano, or on the online shop, in addition to the tables, you can also buy urn vases, italian hand painted pottery, italian ceramic tableware, garden furniture.
We are in San Gimignano, a medieval village in the heart of Tuscany, land of masters such as Giotto, Michelangelo and Leonardo Da Vinci, among enchanted hills covered with cypresses, olive groves and vineyards.
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Discendenti da una delle più importanti famiglie della San Gimignano, i fratelli Luciano e Daniele Leoncini vi offrono con i loro prodotti la sapienza degli antichi maestri ceramisti, la manualità dei più esperti coltellinai e la loro competenza nel proporvi gli antichi decori riprodotti con grande cura e abilità.
Leoncini propone a tutti i suoi clienti i piani per tavoli e banconi realizzati in pietra vulcanica o ceramica con i preziosi decori fatti tutti interamente a mano. Potete scegliere il decoro che più vi piace oppure potete chiedercene uno tutto vostro nelle dimensioni indicate e a seconda delle vostre necessità.
Nel negozio di Via San Giovanni a San Gimignano, o sullo shop del sito online, oltre ai tavoli potete acquistare anche orci, ceramiche artistiche, ceramiche da tavola, arredo da giardino.
Siamo a San Gimignano, antica città medievale nel cuore della Toscana, terra di maestri come Giotto, Michelangelo e Leonardo Da vinci, tra colline incantate macchiate di cipressi, ulivi e rigogliosi vigneti.

Contact info

4.9

Excellent

TrustScore 5 out of 5

252 reviews

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4.9

All reviews

(252)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything you could possibly think of in ceramics

I had just purchased olive oil and vinegar in another store across the way so I wanted ceramic decanters to complete the Christmas gifts for my children. The sales lady was very helpful in showing me the different styles she had. The ceramics arrived 3 weeks later. They were very well packaged with nothing broken or chipped. Very friendly and pleasant to talk to while making my experience not feel rushed. I will definitely recommend to stop in this store on your next visit to San Gimignano

28 October 2024
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Reply from Leoncini Italy

Thank you! Great to hear that all arrived OK in the US. Best wishes from San Gimignano. Anna @Leoncini srl

Rated 5 out of 5 stars

Perfect experience.

They’ve sent me the product as promised. The product was professionaly and carefully packed. Everything went well! I am sure I will choose this comoany next time, too!

15 November 2024
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Reply from Leoncini Italy

Thank you for shopping with us, Emoke. Best wishes from Tuscany. Anna @Leoncini srl

Rated 5 out of 5 stars

Great shopping experience

Friendly employees, helpful with filling out paperwork for shipping. Packaged extremely well and arrived unbroken. Good quality merchandise. Highly recommend!

2 January 2025
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Reply from Leoncini Italy

A million thanks, Madelene! See you back in Tuscany soon. Anna @ Leoncini srl

Rated 5 out of 5 stars

I loved this store

I loved this store. I bought a beautiful bowl. They shipped to me . It was packed so well. Thank you 5 stars

1 January 2025
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Reply from Leoncini Italy

Thank you, Jolene. Keep coming to visit us in San Gimignano. Anna @Leoncini srl

Rated 5 out of 5 stars

Great service

I received an order that was incorrect. After emailing Leoncini they responded immediately and shipped the correct product at no extra charge. Many thanks!!!

18 December 2024
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Reply from Leoncini Italy

Thank you, Laura! Sorry for the mistake. I hope all is OK now. Many best wishes from Tuscany. Anna @Leoncini srl

Rated 5 out of 5 stars

Italy to USA perfection.

The large vases arrived in perfect condition. The crating and packaging were outstanding. My wife and I were worried the vases would arrive safely, but they are experts in packaging and crating. Looking forward to visiting again.

18 December 2024
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Reply from Leoncini Italy

Thank you, Todd. Glad the vase came all OK to your address. See you back in Tuscany soon. Anna @ Leoncini srl

Rated 5 out of 5 stars

The in store experience was excellent.

The in store experience was excellent.
The shipping of our purchased piece was perfect. I cannot say enough good things about the people in this store.

18 December 2024
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Reply from Leoncini Italy

Thank you, Martin! Looking forward to seeing you back in San Gimignano. Anna @ Leoncini srl

Rated 5 out of 5 stars

Packaged well

Packaged well. Delivered timely.

18 December 2024
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Reply from Leoncini Italy

Thank you, Terri! Ciao from Tuscany. Anna @ Leoncini srl

Rated 5 out of 5 stars

Exactly as promised

Great service. Shipping to USA was flawless

18 December 2024
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Reply from Leoncini Italy

Thank you, Al and Susan. All the best and see you back in San Gimignano soon. Anna @ Leoncini srl

Rated 5 out of 5 stars

The best Boutique in San Gimignano

The customer care and assistance was wonderful, friendly and knowledgeable. I was assisted upon entering the boutique and all was handled well.
My item was shipped from Italy to USA with no problems. The price was fair . I have purchased from this shop for more that 18 years.
thank you
Kenneth

24 September 2024
Unprompted review
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Reply from Leoncini Italy

Thank you, Kenneth! We look forward to seeing you back in San Gimignano soon. Anna @Leoncini srl

Rated 5 out of 5 stars

Great experience

They were very helpful when we were in the shop and our products arrived in great condition. I would definitely buy from them again

29 September 2024
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Reply from Leoncini Italy

Grazie Tina!! Looking forward to seeing you back in San Gimignano soon! Anna @ Leoncini srl

Rated 4 out of 5 stars

Biscotti jar

The biscotti jar was packaged very well. The piece was beautifully painted. My wife was very happy until she unwrapped the lid and saw a chip on the inside rim of the lid. We looked for the chip but it wasn't in the packaging. The other issue was that the lid rocks when seated on the jar. I had to add a small rubber bumper to stop the rocking. If it wasn't for those 2 issues I would give it 5 stars. The correspondence was excellent with Anna.

30 October 2024
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Reply from Leoncini Italy

Hi Guy, thanks for your comment. Sorry to hear there were a couple of things you were not so happy about. Do send us the photo of the lid. The fact the lid rocks is that they are always made separately from the canister. We obviously do measure the mouth of the canister. Perhaps, it is the mouth which is a bit uneven? However, sorry about it, Guy. But we do keep in touch. A million thanks. Anna @ Leoncini srl

Rated 5 out of 5 stars

Product was great

Product was great; just as important was that the
delivery was done quickly. (In the past we have had
delivery issues with other venders) Thank you,

1 November 2024
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Reply from Leoncini Italy

Ansel, thank you! Sometimes, also @ Leoncini, it takes a while to receive the ceramics as everything is hand-apinted and it takes time, but other times, we do have the items available so they can leave asap. Thanks again for shopping with us. Anna @ Leoncini srl

Rated 5 out of 5 stars

I had a very hard time making up my…

I had a very hard time making up my mind. Everything was so beautiful and the ladies in the shop could not have been more helpful. I will probably order things on line. Thank you for such a great shopping experience.

1 November 2024
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Reply from Leoncini Italy

Thank you Linda!! Ciao from San Gimignano. Anna @ Leoncini srl

Rated 5 out of 5 stars

Quality and Service

The quality and variety of pottery at Leoncini is amazing. We purchased a decorative plate and they sent it to our home in the US. They explained the shipping process and when we could expect the plate. Everything went smoothly and the plate looks great on our kitchen wall.

1 November 2024
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Reply from Leoncini Italy

Grazie and thank you for your feedback. Anna @Leoncini srl

Rated 5 out of 5 stars

Anna was so very helpful

Anna was so very helpful. All artfully designed pieces were a sight to see. A most pleasant shopping experience from start to finish.

1 November 2024
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Reply from Leoncini Italy

Grazie Elizabeth!! I do wait to see you back in San Gimignano soon. Thanks a lot for shopping with us. Anna @Leoncini srl

Rated 5 out of 5 stars

My order was packaged securely and…

My order was packaged securely and arrived intact! I got pre delivery instructions from Fed Ex to be sure someone was at home to sign for the package

1 November 2024
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Reply from Leoncini Italy

Perfect, thanks a lot, Dorothy. Glad all made it OK to your address. Anna @ Leoncini srl

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